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We’re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities. As a key client-facing representative, you’ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you.
Job Responsibility:
Engaging with prospective charity clients to understand their insurance needs
Providing clear, tailored advice and producing accurate, competitive quotations
Converting enquiries into new business while working towards achievable targets
Identifying cross-selling and up-selling opportunities to support wider growth
Managing the full client journey from initial enquiry through to policy documentation
Handling new business enquiries from first contact through to completion
Proactively following up on leads generated through marketing campaigns
Matching client requirements with suitable insurance products and solutions
Ensuring all documentation is accurate, compliant, and professionally presented
Building long-term, trust-based relationships through outstanding client service
Requirements:
Experience within commercial insurance
A positive, proactive, and client-focused mindset
Strong communication skills, with the ability to build rapport and explain solutions clearly
Confidence working towards goals and achieving targets in a supportive team environment
Cert CII qualification, or progress toward achieving it
What we offer:
A supportive, inclusive, and collaborative team environment
Ongoing learning and professional development opportunities
28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
Flexible working options to suit you, your role, and your team
A double-matched pension scheme, up to 10% employer contribution
A family-friendly approach, with generous family leave policies