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We are searching for a highly capable New Build Operations Manager to act as the key operational lead across our South-East region. This role is central to ensuring our new build projects - delivered in partnership with our primary client GTC - run smoothly, professionally, and to a consistently high standard from planning through to completion. Spanning the full project lifecycle, you will work closely with sales teams, main contractors, large housing developers, and internal departments to ensure successful, safe and efficient project delivery. This position will suit a strong communicator with excellent technical knowledge, robust health & safety understanding, and a proactive, relationship-focused approach to problem solving. The role is hands‑on, with significant time spent on key sites across the South East - spotting risks early, engaging stakeholders, and ensuring exceptional project delivery.
Job Responsibility:
Act as the main operational lead for our new build client, providing clear communication, managing expectations, and building strong working relationships
Carry out site visits and surveys to confirm scope, assess constraints, verify health & safety requirements, and identify risks early
Coordinate and manage subcontractors, ensuring work is delivered safely, on time, and to required standards, with regular progress check‑ins and action tracking
Review designs and technical details for buildability, escalating issues early and supporting practical solutions on site
Oversee RAMS and compliance, ensuring all activities align with regulations, site rules, and company SHEQ standards
Manage project costs and logistics, including delivery sequencing, storage, plant access, and resolving delivery or programme issues quickly
Monitor installation quality, manage snagging effectively, and ensure accurate documentation for smooth project close‑out and handover
Provide updates and reporting to internal teams and leadership, highlighting progress, risks, and performance trends
Requirements:
Hands‑on construction delivery experience across the full project lifecycle
Strong client and stakeholder management skills with confidence working on site
Solid technical and operational knowledge, including RAMS, SHEQ and installation processes
Experience coordinating subcontractors and managing programmes, risks, and logistics
Strong commercial awareness and ability to track budgets, variations, and labour/material use
Practical problem‑solver with strong communication skills and site leadership capability
Awareness of challenges associated with drilling and varying ground conditions
What we offer:
Flexible Working: Hybrid and office-based options to suit your lifestyle
Growth & Development: Opportunities to stretch your skills through meaningful, collaborative work
Wellbeing Support: Free, confidential Employee Assistance Programme for you and your family
Time Off: 25 days’ holiday plus bank holidays, rising to 30 days with service
Health & Security: Private Health Insurance (after one year) and company pension
Community Impact: Paid volunteering days and regular team events
Dog-Friendly Offices: Some of our spaces, including HQ, welcome four-legged friends