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You will be part of a small and high impact team of commercially minded, strategic, and analytically driven generalists. We shape and deliver trajectory-changing and business outcome focused projects across teams and at the Monzo level for C-Suite, GMs and senior stakeholders in the different parts of our business like Core Banking, Borrowing, Wealth, Business Banking, Operations, etc. To succeed, you should be excited about solving tough, ambiguous business problems with analytical rigour, commercial viability and execution effectiveness. You’ll be working on a wide range of projects, collaborating with partners and colleagues across areas like product, data and marketing; operating in a high pace and ambiguous environment. Examples of projects our team delivers include: seeding new products and business lines, delivering business transformation initiatives, expansion into new geographies, super-charging product growth, M&A, and high-impact partnerships.
Job Responsibility
Leading and executing trajectory changing, cross-functional projects that align with the company’s strategic goals
Engaging C-suite, GMs and other senior stakeholders to build the cross-functional influence required to drive strategic decision-making or unblock high-impact initiatives across the business
Collaborating with senior stakeholders and teams across product, marketing, operations, and engineering to problem solve jointly and deliver initiatives successfully
Identifying opportunities to optimise processes, drive efficiencies, and enhance project outcomes across Monzo
Driving problem solving, research and data gathering to inform business cases, go/no go decisions and influence strategy setting across the business
Owning analysing data, customer needs, market, competitive insights and commercial analyses to inform strategic decision-making
Developing and tracking project plans, KPIs, and success metrics, ensuring timely progress and measurable results
Scaling team impact and performance by supporting talent development and staffing strategy, whether through direct management or high-impact coaching
Requirements
You have a founder mindset and take ownership of your work
You have the urge and resilience to challenge the status quo and make things better
You're excellent at managing and influencing stakeholders
You’re a persuasive communicator who can inspire stakeholders and influence decisions and project outcomes
You're commercially minded and excited to collaborate with external partners and other stakeholders to get the best outcomes for our customers
You thrive in ambiguity, ask incisive questions and take a structured and data-led approach to problem-solving
Your super power is understanding and solving complex problems, whether it is going deep into data or based on regulation, legal documents, business processes, user needs, or technology
You're data-driven, numerate and logic oriented
You are a great project and team leader
You're humble but excited by what we're doing at Monzo
Nice to have
Experience working in a high growth company on zero to one projects and products
Experience working on business transformation and strategy
Experience working on international expansion projects
What we offer
Incentive Awards tied to your performance
Flexible working hours
£1,000 learning budget each year to use on books, training courses and conferences