CrawlJobs Logo
NTT DATA Logo NTT DATA · IT - Administration

Networking Senior Analyst - Smart Hands Support

United States, Yonkers Employment contract 78240.00 - 117360.00 USD / Year · Job Posted July 03, 2026
Apply Position
Job Link Share

Job Description

Provides on-site technical support for network infrastructure, hardware installations, and data center operations through remote NOC. This role is hands-on, requiring physical tasks such as equipment installation, troubleshooting, maintenance, and site-to-site travel throughout New York City and Westchester. Technicians serve as the on-site extension of the remote NOC and engineering teams, ensuring smooth operations, rapid response to issues, and accurate documentation.

Job Responsibility

  • Provide Smart Hands support for network/server hardware (rack/stack, cabling, hardware swaps)
  • Troubleshoot and resolve physical connectivity issues, including cable tracing, module/port replacements, and resets
  • Perform routine equipment maintenance, hardware upgrades, and emergency repairs
  • Power cycling, console access setup, and module disk/power replacements as directed by remote teams
  • Document work performed, maintain service logs, and update appropriate systems
  • Respond to ticketing system, update tickets to track information and maintain SLAs
  • Support inventory management, shipping/receiving, and site readiness tasks
  • Respond to emergency situations and participate in rotating on-call schedules
  • Follow safety protocols and adhere to operational procedures and change management policies

Requirements

  • 1+ years of hands-on IT/network support or server infrastructure experience
  • High school diploma or trade school training or relevant experience
  • Strong understanding of networking (OSI Layers 2 & 3), cabling, and data center operations
  • Familiarity with routers, switches, firewalls, UPS systems, and electrical/cooling infrastructure
  • Experience with Visio, testing tools, and interpreting floor plans
  • Strong written and verbal communication skills
  • Able to lift 50 lbs., climb ladders, and perform physically demanding tasks
  • Reliable transportation and a clean, insurable driving record
  • Fully vaccinated for COVID-19 and flu (as required for hospital access)
  • CompTIA A+, Network+, or Cisco certifications (CCNA, etc.)
  • Basic console access and configuration knowledge
  • Familiarity with structured cabling (copper/fiber) and environmental monitoring tools
  • Experience with Service Now or similar ticketing/change management systems
  • Strong time management, detail-oriented, and able to work independently
  • Availability for shift work, weekends, holidays, and emergency callouts

What we offer

  • medical insurance
  • dental insurance
  • vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
NTT DATA - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Networking Senior Analyst - Smart Hands Support

8 matching positions

Networking Senior Analyst - Smart Hands Support

Provides on-site technical support for network infrastructure, hardware installa...
Location
Location
United States , Yonkers
Salary
Salary:
78240.00 - 117360.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years of hands-on IT/network support or server infrastructure experience
  • High school diploma or trade school training or relevant experience
  • Reliable transportation, as there is significant local travel
  • Strong understanding of networking (OSI Layers 2 & 3), cabling, and data center operations
  • Familiarity with routers, switches, firewalls, UPS systems, and electrical/cooling infrastructure
  • Experience with Visio, testing tools, and interpreting floor plans
  • Strong written and verbal communication skills
  • Able to lift 50 lbs., climb ladders, and perform physically demanding tasks
  • Reliable transportation and a clean, insurable driving record
  • Fully vaccinated for COVID-19 and flu (as required for hospital access)
Job Responsibility
Job Responsibility
  • Provide Smart Hands support for network/server hardware (rack/stack, cabling, hardware swaps)
  • Troubleshoot and resolve physical connectivity issues, including cable tracing, module/port replacements, and resets
  • Perform routine equipment maintenance, hardware upgrades, and emergency repairs
  • Power cycling, console access setup, and module disk/power replacements as directed by remote teams
  • Document work performed, maintain service logs, and update appropriate systems
  • Respond to ticketing system, update tickets to track information and maintain SLAs
  • Support inventory management, shipping/receiving, and site readiness tasks
  • Respond to emergency situations and participate in rotating on-call schedules
  • Follow safety protocols and adhere to operational procedures and change management policies
What we offer
What we offer
  • Medical, dental, and vision insurance with an employer contribution
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short and long term disability coverage
  • Paid time off
  • Employee assistance
  • Participation in a 401k program with company match
  • Additional voluntary or legally-required benefits
  • Fulltime
Read More
Arrow Right

Senior Help Desk Analyst

This long-term contract position requires an individual who is both technically ...
Location
Location
United States , Dearborn
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience in a Help Desk role, demonstrating advanced technical skills
  • Proficiency in Active Directory and Microsoft Windows 10
  • Strong troubleshooting abilities for both hardware and software issues
  • Hands-on experience with Smart Deploy imaging systems
  • Knowledge of both Mac and Windows operating systems
  • Exceptional interpersonal skills, with a positive and friendly demeanor
  • Ability to manage service desk tickets effectively and communicate resolutions clearly
  • Capability to work independently while adhering to organizational policies
Job Responsibility
Job Responsibility
  • Provide comprehensive hardware and software support, ensuring a balanced focus on both areas
  • Utilize Smart Deploy imaging systems to manage device setups and configurations
  • Support and troubleshoot issues in an environment consisting of 40% Mac and 60% Windows operating systems
  • Handle technical concerns for 400–600 end users with efficiency and professionalism
  • Resolve service desk tickets promptly, maintaining excellent communication throughout the process
  • Collaborate with team members to optimize support workflows and ensure consistent service delivery
  • Adhere to company policies and standards while working independently with minimal supervision
  • Assist with Active Directory management and related administrative tasks
  • Maintain familiarity with Windows 10 to address common system issues
  • Provide basic troubleshooting for hardware, software, and network-related problems
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Digital Software Engineer Lead Analyst VP

The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast o...
Location
Location
United States , Irving
Salary
Salary:
138720.00 - 208080.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of relevant experience
  • Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)
  • Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward
  • Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities
  • Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD
  • Bachelor’s/University degree, Master’s degree preferred
  • 6-10 years of relevant professional experience, with a significant portion dedicated to technology leadership within Wealth Management or the broader Banking domain
  • Hands-on expertise in developing robust, enterprise-grade applications leveraging modern technology stacks, including: Frontend development using Angular or similar JavaScript frameworks
  • Backend development utilizing Java microservices architecture
  • Designing and implementing RESTful APIs
Job Responsibility
Job Responsibility
  • Accountable for executing and driving results on large-scale efforts or multiple smaller efforts and serving as a development lead for most medium and large projects. This includes expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation
  • Accountable for exhibiting a strong understanding of client core business functions
  • Required to support situations in which end user consultation is required to identify system function specifications and incorporate them into overall system design and delivery. Additionally, utilize comprehensive knowledge of multiple areas within technology to achieve technological objectives
  • Independent work style, requiring little or no guidance by more senior developers. Decisions will make a significant, measurable impact on the business goals for the client organization. During team discussions you will play a significant role with TPMs and engineering managers to determine potential risks to a schedule
  • Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact
  • Expected to effectively communicate those risks to the business owners, so that they can make informed decisions
  • Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys
  • Publish design review extensions, and provide documented guidance aligned to sprint plans and timelines
  • Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization
  • Publish design patterns across lines of business and domain commonalities. Drive design reviews for Next Gen Architecture (NGA) and Plan of Record (POR) projects, supporting design principles and best practices
What we offer
What we offer
  • medical
  • dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Fulltime
Read More
Arrow Right
New

Branch Manager

Come and join us as a results driven Branch Manager to deliver sales and exceed ...
Location
Location
United Kingdom , Lymington
Salary
Salary:
Not provided
cityplumbing.co.uk Logo
City Plumbing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A great positive attitude
  • Enjoy customer interaction
  • Management Experience
  • Safe Practices
  • Forward Thinking
  • Tenacity and resilience
  • A pro-active approach to sales, with a strong desire and ability to win and grow new business
  • Experience of customer relationship management and developing a true partnership approach
  • Excellent communication skills
  • Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
Job Responsibility
Job Responsibility
  • Effective management of the team and resource
  • Setting the standard of a sales orientated culture
  • Delivering against sales and customer demands while maximising profitability
  • Maximising margin and net profit
  • Keeping everyone safe
  • Build and maintain relationships with new and existing trade and retail customers
  • Ability to interpret and analyse financial and statistical information
What we offer
What we offer
  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave and more
  • Mental Health First Aiders and Employee Assistance Programme, we look out for each other
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • A business striving to create an environment of inclusion so everyone can be their true self
  • Fulltime
Read More
Arrow Right
New

Guest Environment Expert

Our jobs aren’t just about giving guests a clean room and a freshly made bed. In...
Location
Location
United States , Poughkeepsie
Salary
Salary:
18.00 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ensuring a safe work place
  • following company policies and procedures
  • maintaining confidentiality
  • upholding quality standards
  • ensuring professional uniform, personal appearance, and communications
  • ability to stand, sit, or walk for an extended time
  • ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Job Responsibility
Job Responsibility
  • Delivering guest requests
  • stocking carts
  • cleaning rooms and public spaces
  • maintaining the appearance and cleanliness of the whole hotel
  • Parttime
Read More
Arrow Right
New

Project Engineer

Our client is seeking a motivated and experienced Project Engineer to join their...
Location
Location
United Kingdom , Dartford
Salary
Salary:
30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven construction based industry experience, (ideally within Smoke Ventilation/Fire Alarm Systems but not essential)
  • Computer literate with strong reporting and organisational skills
  • Excellent interpersonal and communication skills
  • Ability to multitask and manage cross-disciplinary projects
  • Strong time management and decision-making abilities
  • Professional, presentable, and self-motivated
  • Team-oriented with a commitment to exceeding client and colleague expectations
  • Full UK Driving License required, ideally with your own transport
Job Responsibility
Job Responsibility
  • Assist in the development and delivery of Risk and Method Statements
  • Compile detailed project reports covering quality, progress, and issues
  • Measuring up for install jobs and conducting Coordinate on-site deliveries to ensure smooth logistics
  • Support the accounts team with project-related financials and debt collection
  • Monitor project costs and provide financial updates, including profit/loss analysis
  • Communicate effectively with subcontractors and ensure alignment with project goals
  • Manage resources according to the client's program and track project progress
  • Ensure all documentation and certification is accurate, complete, and submitted on time
What we offer
What we offer
  • 23 days annual leave plus bank holidays, rising to 25 days annual leave at 2 years service
  • Company mobile phone
  • uniform and PPE
  • Life Insurance
  • Private Health Care
  • Pension Scheme
  • Fulltime
Read More
Arrow Right
New

Sales Assistant

Come and join us as a results driven Sales Assistant on a flexible hours basis t...
Location
Location
United Kingdom , Woking
Salary
Salary:
12.71 - 13.93 GBP / Hour
cityplumbing.co.uk Logo
City Plumbing
Expiration Date
September 07, 2026
Flip Icon
Requirements
Requirements
  • A great positive attitude
  • Teamwork
  • Enjoy customer interaction
  • Flexibility
  • Ideally you’ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important
  • Flexible with working hours
  • Full, clean driving licence may be required
Job Responsibility
Job Responsibility
  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service
  • Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing
  • You may be required to take on general driving duties when required
What we offer
What we offer
  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave and more
  • Mental Health First Aiders and Employee Assistance Programme
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • Parttime
Read More
Arrow Right
New

Sales / Project Estimator

Our client, a UK leader in the design, installation, and maintenance of smoke ve...
Location
Location
United Kingdom , Ashford, Kent
Salary
Salary:
45000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • GCSE Maths and English (Grade C/4 or above, or equivalent)
  • Proven experience as an estimator, preferably within the smoke ventilation sector
  • Established client relationships in the industry
  • Experience in the commercial sector is preferred but not essential
Job Responsibility
Job Responsibility
  • Analyzing tender enquiry drawings, fire strategy, and specifications to determine the scope of work
  • Quantifying materials and labour needed for projects based on tender information
  • Preparing and submitting precise quotations
  • Updating quotations throughout the tender process as new information arises
  • Identifying technical and commercial project risks
  • Reviewing contracts to ensure consistency with tender information
  • Preparing schedules of rates and costs for payment applications
  • Conducting design checks to ensure alignment with the agreed scope of work
  • Finalising budgets for live projects
  • Liaising with team members at various project stages to meet cost and budget requirements
What we offer
What we offer
  • 23 days + Bank Holidays annual leave allowance (increases with service)
  • Private Medical Insurance
  • Pension
  • Training and Development opportunities
  • parking
  • team and company social events
  • Fulltime
Read More
Arrow Right