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The Senior Network Technical Architect will serve as a key leader within the Global Infrastructure, Cloud, and Security Services Solution Design Team. This role combines responsibilities of the Senior Engineering and Design Manager and the Managed Network Services Technical Architect, acting as a single point of contact for all engineering and design issues. The individual will direct all aspects of engineering and design concerns for the service, with authority over staff and subcontractors. Availability is required 24/7 to manage service restoration and respond to State requests. The architect will also contribute to large-scale sales and pre-sales engagements, practice maturity, and the development of innovative solutions.
Job Responsibility:
Serve as the single point of contact for all engineering and design issues
Direct all aspects of engineering and design concerns for the service
Manage and oversee restoration of services and respond to State requests 24/7
Participate in various contract workgroups
Support business development by contributing to new opportunities and solutioning efforts
Act as a subject matter expert in Managed Network Services
Research and stay current on emerging technologies and products
Architect workplace services solutions to meet client RFP/RFI requirements
Ensure client solutions are designed to achieve expected functionality and quality
Promote capabilities and offerings to internal groups, partners, and clients
Analyze opportunities and gather inputs for capability development
Facilitate collaboration among sales, pre-sales, and delivery teams
Blend technology and business strategy to develop compelling solutions
Build cost models and support benchmarking efforts
Establish accurate costing and pricing techniques
Maintain architecture standards and supporting processes
Define and validate new features for solution development
Enable automated sales and solutioning methodologies
Coach and mentor solution architects and sales teams
Requirements:
Minimum of five (5) years’ experience leading an engineering team responsible for services similar in size and scope to this contract's services
A Master’s degree or higher in an engineering discipline (or seven (7) years’ relevant work experience as a substitute)
Ten (10) years or more of engineering work experience
8+ years of experience in IT Outsourcing and Managed Services delivery, solutioning/pre-sales, sales, product management, or corporate leadership
In-depth experience creating and managing infrastructure outsourcing solutions and cost models
Extensive knowledge of network management, monitoring, and design solutions
Experience performing complex technical analysis of software, hardware, and network systems
Experience with managed network services and various network tools and hardware vendor products
Nice to have:
ITIL Foundation Certification
Cisco Certifications (e.g., CCIE, CCNA, CCNP)
Experience with network technologies and vendor products such as Cisco, Juniper, Dell
Experience creating and managing network infrastructure outsourcing solutions and cost models
Network technical thought leadership and organizational agility