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Network Systems Engineer

icapital.com Logo

iCapital Network

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Location:
United States , Greenwich ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

120000.00 - 150000.00 USD / Year
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Job Description:

iCapital is seeking a highly skilled and motivated Network Systems Engineer to lead and scale the enterprise-wide telecom infrastructure, with a strong emphasis on SaaS and CCaaS cloud phone solutions. This role will own the design, implementation, and management of iCapital’s contact center platforms and unified communications systems.

Job Responsibility:

  • Manage iCapital’s SaaS phone platforms, including Genesys, Vonage, Teams, and Zoom
  • Design and administer the Meraki portal, including all switches and wireless access points (WAPs)
  • Design and manage Palo Alto Prisma and firewalls across all iCapital sites (Palo Alto, Fortinet)
  • Configure and maintain all required VPNs for iCapital’s infrastructure
  • Perform firmware upgrades and patching for all network equipment
  • Maintain and update comprehensive network documentation, including IP and ISP information
  • Document and manage IP address management (IPAM) and network diagrams (Visio)
  • Provide escalation support to the Service Desk team for network/system-related requests
  • Handle or triage assigned projects and tasks related to the Corporate IT team
  • Represent the Corporate IT team in cross-department network infrastructure meetings
  • Plan, deploy, and maintain a network monitoring solution for iCapital
  • Develop and implement a change control process for network infrastructure

Requirements:

  • Expertise in Cisco Meraki, Palo Alto Prisma, Fortinet, and Genesys platforms
  • Strong knowledge of LAN/WAN, SD-WAN, VPN, wireless networks, and network security appliances
  • Hands-on experience with network monitoring, troubleshooting, and performance optimization
  • Proficiency in network protocols (TCP/IP, BGP, OSPF, VLANs, QoS, SIP, RTP, VoIP)
  • Familiarity with cloud networking (AWS, Azure), virtualization, and unified communications (Zoom, Teams)
  • Experience with network documentation tools (IPAM, Visio) and change control processes
What we offer:
  • Equity for all full-time employees
  • Annual performance bonus
  • Employer matched retirement plan
  • Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
  • Parental leave
  • Unlimited paid time off (PTO)

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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