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Network Support Engineer

South Korea, Seoul · Job Posted November 19, 2025
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Job Description

Network Support Engineer role supporting major manufacturing companies in Korea. Requires strong technical understanding in network and flexible attitudes in customer facing. Hybrid work model with expectation to work on average 2 days per week from HPE office.

Job Responsibility

  • Troubleshoot and resolve technical issues related to networking solutions and services
  • Provide technical support and guidance to customers
  • Conduct technical presentations and product demonstrations for clients and internal stakeholders
  • Test and validate new solutions, equipment, and configurations
  • Deliver technical suggestions and recommendations tailored to customer needs
  • Collaborate with cross-functional teams to provide technical insights and improve service delivery

Requirements

  • Bachelor's degree in any major
  • More than 5 years job experience in IP networks industry
  • More than intermediate level of ENGLISH in reading and writing

Nice to have

  • Networks certificates (such as JNCIE, CCIE etc.)
  • Field experience in customer supporting
  • Good knowledge or experience in programming language or script language (e.g., Python, shell scripts)

What we offer

  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment

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