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Network Support Engineer

https://www.randstad.com Logo

Randstad

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Location:
Greece, Athens

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Are you a skilled IT Support Engineer looking for a new challenge, with a passion for Networks? Do you thrive on troubleshooting complex technical issues and ensuring seamless connectivity for enterprise customers? Join a major technology company as a Network Support Engineer, and play a key role in maintaining the availability and quality of their network services!!!

Job Responsibility:

  • Troubleshoot and resolve technical issues for enterprise customers after service activation
  • Provide technical support for Legacy Services and coordinate with internal teams during the troubleshooting process
  • Organize and coordinate field technician visits to customer premises when necessary
  • Proactively monitor services and perform health checks to ensure optimal performance
  • Send detailed technical incident reports to business customers

Requirements:

  • Ability to work on shifts
  • Ability to debug TCP/IP suite protocols
  • Fluency in English
  • Military obligations fulfilled, if applicable
  • Background in telecommunications, electronics, and computing is essential
  • Knowledge of LAN and WAN network topologies at layers 1, 2, and 3 of the OSI model

Nice to have:

Cisco (CCNA, CCNP, etc.) or SDWAN certifications are considered a valuable asset

Additional Information:

Job Posted:
December 16, 2025

Expiration:
January 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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