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Contributes advanced knowledge and skill in technology and applies sound business acumen to support property and technology (IT) objectives. The Network Specialist, in conjunction with the other property leadership, is responsible for assisting with technology planning, implementation, and maintenance. The Network Specialist, interfaces with vendors,and property staff. The Network Specialist is Brand standards and procedures for access and usage.
Job Responsibility:
Manages technology/asset life-cycle
Serves as technical analyst for the design and implementation of administrative and customer Local and Wide Area Network architecture
Identifies and resolves network and system(s) performance problems
Assists the Director of IT for disaster recovery and business continuity as it relates to Local and Wide Area Networks
Verifies technology assets are secure and well-maintained in accordance with Marriott International policies and standards
Installs, monitors, and maintains telecommunications equipment including cabling and provides technical guidance as needed
Performs or manages adds/moves/changes/deletions to network equipment
Confirms that adequate bandwidth exists and that circuits are secured
Verifies security procedures are implemented and enforced based on Marriott International Corporate Security guidelines
Troubleshoots high-speed Internet access problems
Escalates problems as appropriate through proper chain
Monitors Local and Wide Area Network performance and assures reliable network
Maintains physical Local and Wide Area Networks hardware infrastructure and software configuration
Provides network design and consultation for exhibition clients
Maintains all necessary network documentation and inventory databases
Communicates WAN issues to stakeholders as needed
Meets with clients for review of technical requirements as needed
Assists Manager with development and improvement of support procedures and new services methodology
Provides end-user support to property staff and business center
Creates and maintains secure network and server environment
Performs network equipment backups and routine/non-routine preventative maintenance
Provides IT expertise and knowledge on projects impacting assigned property
May lead a project team
May review solutions and processes developed by vendors
Supports communications for all new applications/system installations and problem resolution
Assists/provides input to property management for CAPEX and department operating budgets
Reviews operating statements
Researches and resolves discrepancies in technology charges
Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual
Conducts periodic inventories of applications and hardware
Prepares reports for property management
Assists in reviews of vendor proposals
Verifies compliance to technology-related vendor contracts