Network Services Support Supervisor Job at Amentum (Reading)

IT Support Team Lead/ Technical Support Supervisor

DeVry Greenhouses is seeking an experienced and hands-on IT Support Team Lead / ...

Location

Canada , Chilliwack

Salary:

36.60 CAD / Hour

DeVry Greenhouses Ltd.

Expiration Date

Until further notice

Requirements

Diploma or degree in Information Technology, Computer Science, or related field
3-5+ years of technical support experience in a corporate or enterprise environment
Previous leadership, supervisory, or team lead experience in an IT support environment
Strong knowledge of Windows environments, Microsoft 365, networking, and end-user support
Experience supporting desktops, laptops, printers, mobile devices, and VoIP systems
Familiarity with Active Directory, SharePoint, ticketing systems, and endpoint management tools
Strong troubleshooting, communication, organizational, and customer service skills
Valid BC Driver's License and willingness to travel occasionally between company locations
Must be legally authorized to work in Canada

Job Responsibility

Respond to users experiencing technical difficulties in person, remotely, and electronically
Diagnose, troubleshoot, and resolve hardware, software, network, and connectivity issues
Provide business systems, network, and Internet support to users
Research and implement solutions using technical manuals, user guides, and support documentation
Provide training and technical guidance to users in response to identified difficulties
Supervise and support junior IT support staff through coaching, scheduling, and ticket coordination
Manage escalated support requests and ensure timely ticket resolution
Support Microsoft 365 administration including user accounts, Teams, Exchange, SharePoint, and Intune
Set up and configure computers, mobile devices, printers, scanners, and related equipment for employee use
Maintain IT asset inventory, documentation, and problem/solution logs

What we offer

RRSP matching
extended health & dental benefits
professional growth and development opportunities

Fulltime

Senior Technical Support Supervisor

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , Berkeley

Salary:

119850.00 - 162150.00 USD / Year

Boeing

Expiration Date

Until further notice

Requirements

Ability to obtain access to Special Access Programs (SAP)
Active CompTIA Security+ certified (or similar certification meeting DoD Directive 8570.01 Certification Requirements)
3+ years of experience in all aspects of Windows Desktop administration (e.g. application and services, troubleshooting, application configuration, networking, user accounts, Active Directory and/or security)
3+ years of experience in an IT Help Desk position resolving IT issues
3+ years of experience with Agile planning/project management tools (Version One, Jira, etc.)
1+ years of experience developing and implementing process improvements
1+ years of experience leading or managing projects and/or teams

Job Responsibility

Supervise day-to-day operations of the help desk, including workload management, and helpdesk performance monitoring
Serve as escalation point for complex incidents and ensure timely resolution
Develop, maintain, and enforce help desk procedures, knowledge base articles, and best practices
Track and report on key performance indicators (KPIs) and SLAs (e.g., ticket response/resolution times, customer satisfaction)
Coach and train junior team members, providing hands-on guidance to promote team growth
Coordinate with IT teams (network, systems, applications) for problem resolution and project work
Drive continuous improvement initiatives and user experience enhancements

What we offer

Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work

Fulltime

IT Support Supervisor

The IT Support Supervisor is responsible for supporting all game day and event t...

Location

United States , Tempe

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

+ years of IT support experience (POS or high-volume operations strongly preferred)
Prior lead or supervisory experience preferred
Experience supporting: POS systems (stadium or retail preferred), Basic networking (Wi-Fi, connectivity troubleshooting), Hardware troubleshooting (printers, handhelds, terminals)
Strong problem-solving skills with ability to work under pressure
Excellent communication and leadership skills

Job Responsibility

Lead IT support for all home games and major events, including pre-event setup, live support, and post-event breakdown
Ensure all POS systems (Shift4, Tapin2, handhelds, Mashgin kiosks) are fully operational and tested prior to event start
Troubleshoot real-time issues impacting concessions, bars, suites, and premium service operations
Act as the on-site escalation point for all technology-related issues during events
Assist with concessions supervision of stands and portables
Support deployment, configuration, and maintenance of POS terminals and kiosks, handheld ordering devices and scanners, printers, routers, and networking equipment
Monitor system performance and minimize downtime to protect revenue and throughput
Coordinate with operations teams to ensure stands are fully functional and ready for service
Supervise part-time IT staff and/or event support personnel
Assist with scheduling and coverage for events

Fulltime

Field Services Supervisor

We are looking for a skilled and motivated IT Supervisor to lead and manage a te...

Location

United States , East Hartford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A minimum of 5 years of IT support experience, preferably in a managed services environment
At least 2 years of leadership or supervisory experience
Associate degree or equivalent work experience is required
a Bachelor’s degree is preferred
Proficiency in Microsoft environments, including Microsoft 365, Azure, and Active Directory
Strong knowledge of networking technologies such as firewalls, switches, VLANs, and VPNs
Experience with ticketing systems and technical documentation processes
Excellent troubleshooting, analytical, and communication skills
Valid driver’s license and ability to travel to client locations as needed

Job Responsibility

Lead and mentor a team of Field Service Technicians, providing guidance and conducting performance reviews
Manage service delivery operations, ensuring timely and accurate documentation, ticket resolution, and adherence to SLAs
Act as the primary escalation point for field-related incidents and provide advanced technical support when needed
Oversee quality control of fieldwork and ensure compliance with operational standards and security best practices
Facilitate departmental meetings and promote a collaborative and accountable team culture
Develop, document, and refine field service procedures to improve efficiency and service quality
Ensure professionalism and customer satisfaction during all client engagements, addressing concerns promptly
Provide technical oversight for servers, workstations, networking equipment, and Microsoft environments
Manage IT inventory processes, including shipping and receiving, to support operational needs
Participate in after-hours or on-call support rotations to meet client requirements

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Incident Support Supervisor

Reporting to the ERO M40 Day Works Manager, the Incident Response Supervisor wil...

Location

United Kingdom , Banbury

Salary:

Not provided

Egis in the UK

Expiration Date

Until further notice

Requirements

Proven track record as a Site Supervisor on high-speed road projects
CSCS Supervisor card, SSSTS/SMSTS
Strong understanding of Civil Engineering, drainage and road construction
A demonstrable ability to identify areas for improvement, and implement change, through a combination of clear and effective communication, and a drive to succeed
Considerable and demonstrable experience with regard to safety and quality on a high-speed strategic road network
Strong ability to lead teams effectively, fostering a positive and productive work environment
Capability in making informed decisions under pressure, ensuring timely resolution of issues

Job Responsibility

Ensure all activities are completed safely in compliance with the company’s health and safety & environmental policies and procedures
Ensure briefings are delivered by the ISU team leads at the start of each shift and all ISU team members are trained for the works they will undertake
Assist the Day Works Manager to ensure service delivery of the Incident Support Units in responding to emergencies and incidents on the highway network as per contractual requirements
Identify and communicate training requirements for operatives to the Day Works Manager
Monitor work to ensure compliance with project specifications, quality standards, and contractual obligations
Report any issues with fleet or plant to the Day Works Manager and provide support in rectifying issues where required, whilst looking for ways to innovate and provide a better service
Ensure all paperwork is recorded correctly and all team members are following the correct procedures
Ensure all team members understand their works and provide guidance if they are unsure
Ensure all tools and equipment are usable and in good condition. Report any that are not to your line manager
Provide timely information and feedback as required by Egis M40 Management for reporting purposes

Supervisor, System & Network Operations

The Supervisor of System & Network Operations for Sunrun will lead, design, depl...

Location

United States , Lehi

Salary:

131302.72 - 157563.27 USD / Year

Sunrun

Expiration Date

Until further notice

Requirements

6–8+ years of experience in enterprise IT operations, including systems, infrastructure, and/or network operations at scale
2+ years of experience in a lead, senior, or supervisory role on a technical operations team
Hands-on experience with enterprise systems administration and SaaS platforms such as Okta, Google Workspace, CrowdStrike, Workspace ONE, or similar tools
Demonstrated experience supporting and operating enterprise network environments (LAN/WAN/Wi-Fi/VPN), including incident response and operational troubleshooting
Experience partnering with network engineers, security teams, and vendors to support reliable and secure network services
Familiarity with: Identity and access management (Okta, Active Directory)
Cloud platforms (AWS and cloud networking concepts)
Virtualization and VDI (VMware, VDI technologies)
Enterprise networking concepts (routing, switching, firewalls, VPNs, SD-WAN)
Monitoring, alerting, and incident management practices

Job Responsibility

Supervise day-to-day operations for System and Network Operations teams, including systems administration, SaaS platforms, infrastructure, and network services
Serve as an escalation point for complex incidents impacting employees, business systems, and network availability across Service Delivery teams
Act as a technical and people leader for a medium-sized team, providing mentorship, coaching, and career development for engineers across systems and network disciplines
Advocate for your teams across all levels of the organization, ensuring alignment with business priorities and operational standards
Provide oversight, management, and technical leadership for enterprise platforms and SaaS solutions, including but not limited to Google Workspace, Okta, CrowdStrike, Workspace ONE, and related systems
Partner with business stakeholders and technical leads to identify, recommend, implement, and support scalable, cost-effective system solutions
Review and analyze existing platforms, tools, and services for efficiency, effectiveness, reliability, and scalability, driving continuous improvement initiatives
Own application and platform lifecycle management, including budgeting, purchasing, vendor management, renewals, and cost optimization
Provide leadership and operational oversight for enterprise network services, including LAN, WAN, Wi-Fi, VPN, SD-WAN, and cloud networking components
Partner closely with Network Engineering and Security teams to ensure stable, secure, and scalable network architectures that support corporate offices, remote users, and field operations

What we offer

Medical/Dental/Vision Insurance
Life Insurance
Disability Insurance
401k Plan + Company Match
Stock Purchase Plan
Paid Vacations/Holidays
Paid Baby Bonding Leave
Employee Discounts
PowerU - 100% Funded Education Programs
Employee Donation Matching

Fulltime

Supervisor Administrative Services - Clinics

Supervisor of administrative services for clinics, responsible for supervision o...

Location

United States , Mundelein; Lake Villa; Lincolnshire; Gurnee

Salary:

28.55 - 42.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Associates Degree in business administration, healthcare administration or related field
2 - 4 years of healthcare billing experience OR 4-6 years of healthcare billing experience
3 - 5 years of supervisory experience
Strong Computer Skills (Microsoft Excel, Word, PowerPoint)
Strong interpersonal and communication skills
Strong analytical, organizational and problem-solving skills
Strong customer service skills
Strong electronic billing skills
Ability to travel to other Advocate sites and external facilities to attend meetings
Ability to work under time constraints and stressful situations

Job Responsibility

Supervision of Clinical Support Staff: Hires, trains and directs support staff
Performs performance reviews
Develops schedules
Evaluates support staff productivity
Leads support staff meetings
Assigns and oversees special projects
Administrative operations and office management: Oversees daily aspects of office functioning
Monitors day to day activities of support staff
Coordinates physician and therapist scheduling
Establishes and monitors protocols for support staff

What we offer

Paid Time Off programs
Health and welfare benefits (medical, dental, vision, life, and Short- and Long-Term Disability)
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits (adoption assistance and paid parental leave)
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance

Fulltime

Supervisor Administrative Services - Clinics

Supervises administrative services for clinics, including staff supervision, off...

Location

United States , Mundelein; Lake Villa; Lincolnshire; Gurnee

Salary:

28.55 - 42.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Associates Degree in business administration, healthcare administration or related field
2 - 4 years of healthcare billing experience OR 4-6 years of healthcare billing experience
3 - 5 years of supervisory experience
Strong Computer Skills (Microsoft Excel, Word, PowerPoint)
Strong interpersonal and communication skills
Strong analytical, organizational and problem-solving skills
Strong customer service skills
Strong electronic billing skills
Demonstrates commitment to patient focused care
Ability to work flexibly in a fast-paced environment with established time constraints and in difficult situations

Job Responsibility

Supervision of Clinical Support Staff: Hires, trains and directs support staff
Performs performance reviews
Develops schedules
Evaluates support staff productivity
Leads support staff meetings
Assigns and oversees special projects
Administrative operations and office management: Oversees daily aspects of office functioning
Monitors day to day activities
Coordinates physician and therapist scheduling
Establishes and monitors protocols

What we offer

Paid Time Off programs
Health and welfare benefits (medical, dental, vision, life, Short- and Long-Term Disability)
Flexible Spending Accounts
Family benefits (adoption assistance, paid parental leave)
Defined contribution retirement plans with employer match
Educational Assistance Program
Opportunity for annual increases based on performance

Fulltime

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Network Services Support Supervisor

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