Network Services Support Supervisor Job at Amentum (Reading)

Business Support Technician

The position of VisionVoice Business Support Technician requires someone who can...

Location

United Kingdom , London

Salary:

Not provided

Vision Voice

Expiration Date

Until further notice

Requirements

A reasonable appreciation for voice over IP technology (RTP, NAT, and SIP)
A reasonable appreciation of technology, ideas, and technology relating to computers, internet usage, and networks
Ability to solve problems
Effective multi-tasking and deciding which tasks should have greater importance. Being accountable for (support) tasks assigned and completing them
Working comfortably within a team and to receive instructions from a supervisor or the management team
A positive person who’s also a team player
Effective both in conversations and in written form along with developing excellent customer service relationships through being a strong communication on the phone or in person
A solid understanding of how connections to and over the internet work, the different types or commonalities, popular network routers on the market and how they are correctly set up
Have worked with Metaswitch
An understanding of SimpleWan and Edgewater routers and how they are to be set up correctly

Job Responsibility

Effective communication with all clients
Run through troubleshooting to discover what issues are happening
Use software tools provided by the company to assist in diagnosing the issue and confirming its resolution
Using the software provided to bring support tasks to their completion
Provide, restore and resolve hardware issues
Spot and officially note flaws or bugs and add requests for feature additions or improvements to help improve our product(s)
Update the knowledge-base to provide better answers for clients
Complete ad hoc tasks as requested

Manager & supervisor

Manager & Supervisor role in the Dopkins Assurance Services Group. The firm offe...

Location

United States , Buffalo

Salary:

Not provided

Dopkins & Company, LLP

Expiration Date

Until further notice

Requirements

No pathway to promotion
lacking guidance for career path
No opportunity to network or community involvement
limited business development skill building opportunities
Limited or no client interaction
minimal involvement in technical issues
knowledge on final deliverable not provided
Limited or no feedback on one’s own engagements
Limited or no performance evaluation
Stuck in a practice area that you are not passionate about and wanting to expand to other practice areas

Job Responsibility

Assume a leadership role with our Firm and the Assurance Services Group (AS) by serving on a committee or leading a service group
Provide excellent client service
Build relationships
Seek opportunities for personal and business growth
Develop a specialized technical expertise area
Demonstrate awareness of Firm’s risk management policies and procedures
Keep current with a changing Federal and State regulatory environment
Demonstrate critical thinking ability
Operate with a commitment to ethical behavior, integrity and accountability
Take ownership of personal career goals and seeks out mentors and advisors within the Firm

What we offer

Opportunity to assume a leadership role
Career Advisor
Technical training and business development training
Work as a team on each engagement
Open-door policy with access to each partner, director or any member of the Firm
Access to a wide spectrum of leadership development programs and support through RSM US Alliance

Manager & Supervisor

Manager & Supervisor role in the Dopkins Tax Advisory Group. The firm offers opp...

Location

United States , Buffalo

Salary:

Not provided

Dopkins & Company, LLP

Expiration Date

Until further notice

Requirements

No pathway to promotion
lacking guidance for career path
No opportunity to network or community involvement
limited business development skill building opportunities
Limited or no client interaction
minimal involvement in technical issues
knowledge on final deliverable not provided
Limited or no feedback on one’s own engagements
Limited or no performance evaluation
Stuck in a practice area that you are not passionate about and wanting to expand to other practice areas

Job Responsibility

Assume a leadership role with our Firm and the Tax Advisory Group (TAG) by serving on a committee or leading a service group

What we offer

Opportunity to assume a leadership role
Career Advisor to focus the direction of your career
Technical training and business development training
Strategic structure allows you to work as a team on each engagement
Open-door policy with access to each partner, director or any member of the Firm
Access to a wide spectrum of leadership development programs and support through RSM US Alliance

Support Engineer - Night Shift

The Night Shift Support Engineer is responsible for providing technical support ...

Location

United States , Columbia

Salary:

Not provided

Data Processing Solutions

Expiration Date

Until further notice

Requirements

Associates or technical degree with two (2) years related experience
or four (4) years related experience and/or training
or equivalent combination of education and experience
Has at least one (1) year related experience in customer service or customer facing role
Experience with Exchange, Microsoft 365 and Active Directory
Experience with Cloud environments
MS Azure
AWS & Google is a plus
Ability to diagnose technical issues
Problem Solving – Identifies and resolves problems in a timely manner

Job Responsibility

Troubleshoot technical issues inclusive of but not limited to Microsoft’s core business applications and operating systems
Handle technical escalations for more junior engineers and more advanced inquiries
Provide comprehensive troubleshooting and backend support for our user base
Responsible for adhering to the Service Engineer Day in the Life process daily
inclusive of answering calls and escalating tickets as required
Resolve complex workstation problems and offer general sever support
Responsible for initial triage of network degradation or outages, compromised accounts, and more
Support services for Microsoft related technologies
Windows Server, Exchange, SQL, SharePoint, etc
Responsible for user provisioning and workstation deployment as needed

What we offer

Competitive salary based on experience and qualifications
Excellent benefits
Full on the job training & support
Fun working environment and culture
Great opportunity for advancement

Fulltime

Information Systems Assistant

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are de...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

Job Responsibility

Follow all company policies and procedures
protect company assets
Address guests’ service needs
Exchange information with other employees using electronic devices
Develop and maintain positive working relationships with others
Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment
Refer major problems or defective products to vendors/technicians
Respond to program error messages by finding and correcting problems or terminating the program
Enter commands and activate controls on computer and peripheral equipment
Inspect, test, and diagnose computer equipment and systems

Fulltime

IT Specialist

IT Specialist position at JW Marriott Marquis Hotel Dubai. Follow company polici...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Follow all company policies and procedures
protect company assets
Address guests’ service needs
Exchange information with other employees using electronic devices
Develop and maintain positive working relationships with others
Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment
Refer major problems or defective products to vendors/technicians
Respond to program error messages by finding and correcting problems or terminating the program
Enter commands and activate controls on computer and peripheral equipment
Inspect, test, and diagnose computer equipment and systems

Fulltime

IT Supervisor

Are you a results-driven, hands-on IT professional ready to step up and lead a d...

Location

United Kingdom , Derby

Salary:

Not provided

Comex 2000 UK Ltd

Expiration Date

Until further notice

Requirements

Minimum 3 years’ experience in a similar IT team leadership, supervisor, or senior technical role, with proven responsibility for managing or directing an IT service desk function
Strong working knowledge of the Microsoft 365 stack (Entra ID, SharePoint, and licensing)
Operational understanding of network protocols, Wi-Fi, VPN, and CCTV systems (direct Ubiquiti UniFi experience is a significant advantage)
Excellent people management and communication skills suitable for a supervisory/team lead position
Competent in asset management, patch management, and IT equipment lifecycle processes
Relevant qualification such as CompTIA A+, ITIL Foundation, or equivalent practical experience
Full UK driving licence and own vehicle are essential for necessary site visits

Job Responsibility

Team Leadership: Supervise, mentor, and develop the in-house IT team, instilling a strong customer-focused culture and service-oriented team ethos
Service Desk Management: Take operational oversight of the IT service desk, managing daily ticket flow, handling escalations, and ensuring the timely and effective resolution of technical issues company-wide
Infrastructure Support: Maintain, troubleshoot, and provide hands-on support for the physical network infrastructure, including Wi-Fi access points & CCTV, primarily leveraging the Ubiquiti UniFi platform
Operational Process: Oversee and manage the smooth execution of the starter/leaver process, including IT kit preparation, logistics, and vital asset management
Executive Support: Provide focused, high-touch support for the Senior Leadership Team (SLT)
Vendor Liaison: Serve as a key point of contact for routine coordination with IT hardware/software suppliers and network/broadband providers
Core System Administration: Provide day-to-day administration and support for Microsoft 365 (Entra ID, SharePoint, NCE licensing), alongside managing essential patching, updates, and basic cybersecurity hygiene
Expert Troubleshooting: Deliver expert, hands-on Windows and Android troubleshooting
Site Visits: Conduct occasional national site visits for team meetings, IT audits, and equipment refreshes

What we offer

Discounted Virgin Media & O2 services
20 days holiday + Bank holidays
Pension contributions
Development & Training

Fulltime

IT Support

Install, configure, manage, maintain, test, evaluate, and repair computer networ...

Location

Italy , Rome

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Technical, Trade, or Vocational School Degree
At least 2 years of related work experience

Job Responsibility

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms
Train/instruct users in proper use and security of all systems
Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet
Respond to program error messages
Provide network communications support and technical guidance
Refer major problems to vendors/technicians
Analyze, recommend, and implement process improvements
Consult with others to assess/analyze/resolve computing needs and system requirements
Inspect, test, and diagnose computer equipment/systems
Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements

Fulltime

Network Services Support Supervisor

Amentum

Location:
United Kingdom , Reading

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 18, 2026

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Job Posted:
January 18, 2026