Network Services Response Technician Job at Robert Half (Charlotte)

Incident Response Technician - Bilingual English/Japanese

The Incident Response Technician - Bilingual English/Japanese role involves anal...

Location

United States , Jersey City

Salary:

117000.00 - 156000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working in Cybersecurity Operations or Information Security
Bilingual English/Japanese
Bachelor's degree in Information Technology, Cyber Security, Computer Science, or related discipline
Relevant technical and industry certifications, such as CISSP, ISSMP, SANS, GIAC, GCIA, CISM, CEH, GCFA, GCFE, GCIH, or GSEC are preferred
Experience in one or more security domains including Incident Response and Forensics, Security Governance and Oversight, Security Risk Management, Network Security, or Threat and Vulnerability Management preferred
Experience with information security risk management, including information security audits, reviews, and risk assessments
Strong Incident Response knowledge and experience
Theoretical and practical knowledge with Mac OS, Linux, Windows operating systems and clouds
Experience with security data collection, analysis and correlation
Well-developed analytic, qualitative, and quantitative reasoning skills

Job Responsibility

Conduct analysis of artifacts to determine methods of intrusion and best course of resolution while driving security improvement
Investigate potential cybersecurity events across multiple environments using various tools and techniques
Development of information security policies, standards, and procedures
Support inquiries from compliance teams such as IT risk management and internal and external auditors to ensure documentation is complete and processes are in compliance with information security policies
Create reports analyzing activities or trends both within and outside of the organization
Support the development of security operations detections, playbooks, and automations to ensure threat detection, monitoring, response, and forensics activities align with best practices, minimize gaps in detection and response, and provide comprehensive mitigation of threats
Reviews internal logs and alerts to identify potential cybersecurity events
Triage cases based on output from automated alerts, and determine when to escalate to other teams
Monitors external service provider activity to detect potential cybersecurity events
Analyzes security data from all systems in real time to spot and thwart potential threats, attacks, and other violations

What we offer

Medical insurance
Dental insurance
Vision insurance
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits

Fulltime

Incident Response Technician

We are currently seeking a Incident Response Technician - Bilingual English/Japa...

Location

United States , Brea

Salary:

107000.00 - 143000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working in Cybersecurity Operations or Information Security
Bilingual English/Japanese

Job Responsibility

Conduct analysis of artifacts to determine methods of intrusion and best course of resolution while driving security improvement
Investigate potential cybersecurity events across multiple environments using various tools and techniques
Development of information security policies, standards, and procedures
Support inquiries from compliance teams such as IT risk management and internal and external auditors to ensure documentation is complete and processes are in compliance with information security policies
Create reports analyzing activities or trends both within and outside of the organization
Support the development of security operations detections, playbooks, and automations to ensure threat detection, monitoring, response, and forensics activities align with best practices, minimize gaps in detection and response, and provide comprehensive mitigation of threats
Reviews internal logs and alerts to identify potential cybersecurity events. Triage cases based on output from automated alerts, and determine when to escalate to other teams
Monitors external service provider activity to detect potential cybersecurity events
Analyzes security data from all systems in real time to spot and thwart potential threats, attacks, and other violations
Analyzes compromised systems and remediates to a clean state

What we offer

medical insurance
dental insurance
vision insurance
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits

Fulltime

Incident Response Technician - Bilingual English/Japanese

We are currently seeking a Incident Response Technician - Bilingual English/Japa...

Location

United States , Tempe

Salary:

97000.00 - 130000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working in Cybersecurity Operations or Information Security
Bilingual English/Japanese
Bachelor's degree in Information Technology, Cyber Security, Computer Science, or related discipline
Relevant technical and industry certifications, such as CISSP, ISSMP, SANS, GIAC, GCIA, CISM, CEH, GCFA, GCFE, GCIH, or GSEC are preferred
Experience in one or more security domains including Incident Response and Forensics, Security Governance and Oversight, Security Risk Management, Network Security, or Threat and Vulnerability Management preferred
Experience with information security risk management, including information security audits, reviews, and risk assessments
Strong Incident Response knowledge and experience
Theoretical and practical knowledge with Mac OS, Linux, Windows operating systems and clouds
Experience with security data collection, analysis and correlation
Well-developed analytic, qualitative, and quantitative reasoning skills

Job Responsibility

Conduct analysis of artifacts to determine methods of intrusion and best course of resolution while driving security improvement
Investigate potential cybersecurity events across multiple environments using various tools and techniques
Development of information security policies, standards, and procedures
Support inquiries from compliance teams such as IT risk management and internal and external auditors to ensure documentation is complete and processes are in compliance with information security policies
Create reports analyzing activities or trends both within and outside of the organization
Support the development of security operations detections, playbooks, and automations to ensure threat detection, monitoring, response, and forensics activities align with best practices, minimize gaps in detection and response, and provide comprehensive mitigation of threats
Reviews internal logs and alerts to identify potential cybersecurity events. Triage cases based on output from automated alerts, and determine when to escalate to other teams
Monitors external service provider activity to detect potential cybersecurity events
Analyzes security data from all systems in real time to spot and thwart potential threats, attacks, and other violations
Analyzes compromised systems and remediates to a clean state

What we offer

medical insurance
dental insurance
vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits

Fulltime

Field Services Technician

The role is responsible for taking care of all Field Services requests for Corpo...

Location

Greece , Crete; Kato Petralona - Athens

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

At least 2-year experience in a Technical Field Service support department
At least Technical Institution degree
Experience with managing and preserving technical equipment
Critical thinker and problem-solving skills
Excellent communication skills
Strong customer orientation attitude
Take initiative, being alerted, have a sense of urgency
Good knowledge of fixed products & ICT services
Responsible for providing technical support (L1/L2/L3) for SD-WAN and Firewall-as-a-Service environments
Accustomed to using mobile tools and applications

Job Responsibility

Evaluate customer infrastructure, confirm that the correct solution is offered to the Business Customers
Perform customer support and troubleshooting tasks for Business Services
Perform all on-site activities related to installation, repair, management and maintenance
Operate field automation systems and databases
Write logs and add notes to customer records of every Field Service managed and / or call to customers performed
Demonstrate equipment capabilities to customers and demonstrate how to perform various tasks, including simple maintenance
Manage and maintain the inventory in their service trucks, ordering new items when stock runs low
Adhere to company’s given rules and regulations
Keep service vehicles clean and organized and replenish fuel as needed
Team up with colleagues and other team members

What we offer

Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day
Special employee offers and discounts

Field Services Technician

The role is responsible for taking care of all Field Services requests for Corpo...

Location

Greece , Athens

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

At least 2-year experience in a Technical Field Service support department
At least Technical Institution degree
Experience with managing and preserving technical equipment
Critical thinker and problem-solving skills
Excellent communication skills
Strong customer orientation attitude
Take initiative, being alerted, have a sense of urgency
Good knowledge of fixed products & ICT services
Responsible for providing technical support (L1/L2/L3) for SD-WAN and Firewall-as-a-Service environments
Accustomed to using mobile tools and applications

Job Responsibility

Evaluate customer infrastructure, confirm that the correct solution is offered to the Business Customers
Perform customer support and troubleshooting tasks for Business Services
Perform all on-site activities related to installation, repair, management and maintenance
Operate field automation systems and databases
Write logs and add notes to customer records of every Field Service managed and / or call to customers performed
Demonstrate equipment capabilities to customers and demonstrate how to perform various tasks, including simple maintenance
Manage and maintain the inventory in their service trucks, ordering new items when stock runs low
Adhere to company’s given rules and regulations
Keep service vehicles clean and organized and replenish fuel as needed
Team up with colleagues and other team members

What we offer

Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day
Special employee offers and discounts

Fulltime

Field Services Technician

The role is responsible for taking care of all Field Services requests for Corpo...

Location

Greece , Thessaloniki

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

At least 2-year experience in a Technical Field Service support department
At least Technical Institution degree
Experience with managing and preserving technical equipment
Critical thinker and problem-solving skills
Excellent communication skills
Strong customer orientation attitude
Take initiative, being alerted, have a sense of urgency
Good knowledge of fixed products & ICT services
Responsible for providing technical support (L1/L2/L3) for SD-WAN and Firewall-as-a-Service environments
Accustomed to using mobile tools and applications

Job Responsibility

Evaluate customer infrastructure, confirm that the correct solution is offered to the Business Customers
Perform customer support and troubleshooting tasks for Business Services. Perform all on-site activities related to installation, repair, management and maintenance
Operate field automation systems and databases. Write logs and add notes to customer records of every Field Service managed and / or call to customers performed
Demonstrate equipment capabilities to customers and demonstrate how to perform various tasks, including simple maintenance
Manage and maintain the inventory in their service trucks, ordering new items when stock runs low
Adhere to company’s given rules and regulations. Keep service vehicles clean and organized and replenish fuel as needed
Team up with colleagues and other team members. Build relationships and trust with customers and clients

What we offer

Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day
Special employee offers and discounts

Communications Technician 4, Network Maintenance(DOT)

Responsible for performing routine plant maintenance, troubleshooting calls, sur...

Location

United States , Glade Spring

Salary:

Not provided

Comcast Advertising

Expiration Date

Until further notice

Requirements

Minimum of twelve months cable telecommunications, broadband, or similar experience
Must possess a valid drivers license and satisfactory driving record
High School Diploma / GED
7-10 Years relevant work experience
Ability to troubleshoot on analog and digital optics
Ability to isolate and resolve fiber optic signal impairments
Knowledge of National Electrical Code (NEC), National Electrical Safety Code (NESC), Occupational Safety and Health Act (OSHA), Federal Communications Commission (FCC), Environmental Protection Agency (EPA), Department of Transportation (DOT), American National Standards Institute (ANSI), and various state and local codes including G.O. 95 and G.O. 128, (when applicable)
Ability to climb ladders and operate aerial lifts up to 34 feet above ground
Ability to lift and carry loads of 70 lbs. or more
Ability to work while standing 50-70% of the time

Job Responsibility

Perform routine plant maintenance
Troubleshooting calls, surveys, locates, outage repair
Track and repair Cumulative Leakage Index (CLI)
Power supply maintenance and construction maintenance
Troubleshoot and resolve service failures for Video, Comcast Digital Voice (CDV), and Comcast High Speed Data (CHSI) inclusive of Home Networking and Home Plug
Isolate and resolve fiber optic signal impairments for Hybrid Fiber Coax (HFC) and Ethernet Passive Optical Network (EPON) networks
Perform construction maintenance duties such as splicing aerial/underground coaxial cable and equipment
Respond to damage scenarios and initiate fixes
Perform CLI ride-out and track and repair leakage
Respond to and repair service interruptions during regular business hours, shift work or when On-calls as required

What we offer

Paid Time off
Physical Wellbeing benefits
Financial Wellbeing benefits
Emotional Wellbeing benefits
Life Events + Family Support

Fulltime

Critical Services Shift Technician

Our client is a leading global provider of integrated facilities and corporate r...

Location

United Kingdom , London

Salary:

Not provided

Beautiful Recruitment

Expiration Date

Until further notice

Requirements

Good technical & fault-finding skills
Educated to a minimum of City & Guilds (or HNC)
Excellent administrative skills
Computer literate
Highly conversant in Microsoft Office suite
Strong interpersonal and communication skills
Procedure writing
Must be able to work under own initiative
High level of personal integrity
Takes ownership of issues and ensures completion

Job Responsibility

To ensure that all Health and Safety and PTW systems are administered correctly
Maintaining and keeping the buildings mechanical systems along with all associated component parts in excellent working repair
Routine tests, checks and record keeping for all the buildings systems through traditional methods and use of building analytics and predictive maintenance techniques
Maintain water systems and all records to the highest standard in accordance with L8 Legislation
alongside the designated Water Treatment Engineer
Undertake regular walk-rounds of Customer areas and plant rooms to note and rectify any defects and to maintain in a clean, tidy and safe environment
Liaise and arrange sub-contractor support and effectively manage and control all sub-contractors
To monitor the buildings environmental temperature, humidity, and space conditions and ensuring that they are maintained in accordance with the business requirement for comfortable working conditions within the office environment using systems within the IFN [Integrated Facilities Network]
To monitor and adjust as deemed necessary systems within the IFN (BMS, lighting, metering)
Provide innovative solutions to improve building, plant and system energy efficiency

Fulltime

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Network Services Response Technician

Job Description

Job Responsibility

Requirements

What we offer

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