Network Service Delivery lead Job at Realign (Palm Beach Gardens)

Delivery Services Manager

This role is focused on managing the onsite delivery of support services, and in...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Minimum Bachelor's degree or equivalent experience required
7+ years of progressive experience in IT services delivery or customer support, including at least 3 years in a managerial/leadership capacity
Experience and knowledge in Enterprise IT Technology and solutions such as Hybrid Cloud, AI and network
Ability to understand HPE products, solutions, and services portfolio to communicate effectively with client management
Strong stakeholder management and executive communication skills
Experienced in customer facing role delivering Mission Critical Enterprise IT support services, solution integration and/or Managed Services
Strong passion for customer experience

Job Responsibility

Lead overall country post sales delivery services
actively engage Sales and Business leaders to drive quality of services and support business growth
customer facing to lead team in senior management engagement to develop relationship with key accounts
own executive-level communications with customers
directly manage a team of onsite engineers responsible for providing on-site compute, storage and network IT equipment, systems, sub-systems and/or other applications support for customers according to contractual service levels
meet key operations KPI in customer satisfaction while driving delivery efficiency
collaborate with other delivery functions such as remote support, supply chain to provide services and resolve escalations

What we offer

Health and wellbeing supports
personal and professional development programs
unconditional inclusion and a supportive working environment

Fulltime

Principal Product Manager – Network as a Service, NaaS - Platforms

The Network as a Service (NaaS) team at T-Mobile is an emerging business unit fo...

Location

United States , Bellevue

Salary:

133800.00 - 241400.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Deep expertise in platform product management, including API-driven and cloud-based platforms
Strong business acumen, aligning platform vision with enterprise strategy and customer needs
Experience managing cross-product platform capabilities, ensuring scalability, security, and efficiency
System thinking, with an ability to break down complex technical systems into modular and reusable components
Proven leadership, coaching, and mentoring skills, fostering a growth mindset across teams
Exceptional communication and influence, engaging senior executives and cross-functional stakeholders
Strong technical program management expertise, with experience managing end-to-end delivery of complex platform solutions
Bachelor's Degree in Engineering, Business, or related field
10+ years of Product Management experience, ideally in network services, platforms, or enterprise SaaS
Proven track record of owning and scaling enterprise platform products

Job Responsibility

Define and own NaaS platform vision, strategy, and roadmap, ensuring alignment with business, technical, and product needs
Partner with product managers to translate individual product requirements into scalable, reusable platform capabilities
Apply system thinking to design robust, scalable, and modular platform solutions that serve multiple use cases
Conduct competitive analysis and industry research to ensure platform innovation and technical differentiation
Secure funding for platform initiatives, building strong business cases and conducting ROI analysis
Lead end-to-end execution, including defining platform scope, managing roadmaps, and ensuring seamless integration across NaaS products
Work closely with engineering, architecture, and DevOps teams to deliver secure, scalable, and high-performing platform solutions
Own and prioritize the platform product backlog, balancing feature development, technical debt, and business priorities
Ensure compliance with security, data privacy, and regulatory standards across NaaS platform solutions
Drive technical program management efforts, ensuring efficient execution, risk mitigation, and dependency management

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Principal Manufacturing Systems Engineer - Amgen Dun Laoghaire Project Delivery Lead

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

Ireland , Dun Laoghaire

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree in Engineering and 2 years of combined Information Systems and Manufacturing Process Automation experience
Master’s degree in Engineering and 4 years of combined Information Systems and Manufacturing Process Automation experience
Bachelor’s degree in Engineering and 6 years of combined Information Systems and Manufacturing Process Automation experience
Engineering, Information Systems, Computer and/or Software GMP-regulated industry background with experience leading projects and resources
8+ years of experience in manufacturing, including 5+ in Pharma/Biotech industry
5+ years of combined experience with Automation/ Process Control Systems (PCS), Manufacturing Execution System (MES) and/or laboratory systems or IS platforms
5+ years of experience with packaging and/or filling line systems
Strong communication, leadership, and teamwork skills
Innovative, technically minded, and problem-solving abilities
Effective verbal, and written communication, and facilitation skills in the English language

Job Responsibility

Lead the execution and successful delivery of varied portfolio of IS/Automation projects with appropriate portfolio planning, resource and risk management and financial management for the portfolio
Accountable for end-to-end Technology projects delivery from the business case creation up to qualification and go live into manufacturing production
Ability to anticipate, evaluate and resolve multiple, simultaneous project issues, delays, and problems by utilizing technical, project management, and business expertise
Performs cross system analysis, feasibility analysis, scope projects, prioritize deliverables, and recommend optimal solution
Manage multiple initiatives and priorities
Ability to translate strategic opportunities and emerging technology solutions into tangible pragmatic executable plans allied to the ability to apply corporate blueprint and standards using business drivers to local business needs and project requirements
Effectively manage relationships with Peers, IS service owners, business partners, enterprise IS service partners, and vendors
Communicates with multiple levels within the organization, highlighting issues and proposing solutions
Accountable to elicit and analyze needs identified by business stakeholders and convert them into functional design

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

Cloud Network Operations Lead

This position is for a Cloud Network Operation Lead supporting the ALTESS engine...

Location

United States , Radford

Salary:

Not provided

E9 Corporation

Expiration Date

Until further notice

Requirements

CompTIA Security+
Cisco CCNP or equivalent
Minimum of 5 years of experience performing the specified functions
Mid to senior level Network Administrator experience in a private or public cloud environment
Experience with administration of Palo Alto firewalls and F5 devices
Strong verbal and written communication skills
Experience effectively managing multiple large-scale projects
Understanding of network, storage, server, and application technologies
Strong understanding of fundamental network concepts and technologies
Ability to analyze packet captures to troubleshoot common network and application issues

Job Responsibility

Run the daily administration of the network operations in the cloud
Oversee and manage all network changes and incidents for the Azure environments in ServiceNow
Troubleshoot issues related to network and application performance to assist in resolving issues impacting hosted applications
Plan and execute all network infrastructure patching and device upgrades
Ensure all cybersecurity compliance with IAVM and STIGs for network infrastructure
Maintain required network documentation and diagrams as needed for the cloud network architecture and customer enclaves
Provide on-call support for triage and resolution of after-hours production incidents
Proactively interface with all of the cloud team covering all technology areas
Assist with identifying and planning potential new cloud services, features, and capabilities
Serve as overall subject matter expert on Network Administrator technology and market capabilities/trends

Professional services delivery Engineer IV

The Professional Services Engineer IV is a senior technical expert responsible f...

Location

India

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

10+ years of experience delivering enterprise Citrix XenApp/XenDesktop or VDI-focused projects
Expert-level knowledge of Citrix technologies: Virtual Apps & Desktops, Workspace Environment Management (WEM), Director, NetScaler Gateway, PVS/MCS, StoreFront
Strong experience with Windows Server, Active Directory/GPO, AVD or other cloud VDI solutions, and supporting infrastructure
Advanced troubleshooting skills across Citrix, VDI, networking, storage, and virtualization (VMware Required, OpenStack Desired)
Proven experience leading complex enterprise implementations and migrations
Strong communication skills, including experience presenting to technical and executive audiences

Job Responsibility

Lead the design of scalable, secure, and resilient Citrix XenApp, XenDesktop, and VDI architectures
Develop high-level and low-level designs, implementation plans, test plans, and migration strategies
Execute complex deployments, upgrades, and migrations of Citrix solutions including Delivery Controllers, StoreFront, Workspace app, Provisioning Services (PVS), Machine Creation Services (MCS), NetScaler, and profile management
Lead large-scale customer engagements with ownership of project architecture, technical quality, deliverables, and timelines
Act as the highest-tier escalation point for Citrix and VDI-related issues
Provide expert guidance on best practices, performance optimization, capacity planning, disaster recovery, and operational excellence
Partner with customer leadership teams to translate business needs into technical solutions
Deliver workshops, design sessions, and knowledge-transfer activities
Produce clear documentation, including architecture diagrams, runbooks, operational guides, and executive-level summaries
Work closely with project managers, solution architects, product teams, and other engineering towers on integrated solutions

Fulltime

HPE Aruba APJ Delivery Manager

The HPE Aruba APJ Delivery Manager is responsible for growing and driving relate...

Location

Australia , Sydney

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Proven track record of meeting or exceeding professional services revenue goals
At least five years’ experience in leading a technology focused professional services practice
Leadership ability to build & manage a cross cultural, cross tower, cross business team
Management by influence with international, multi-cultural, virtual teams
Proven experience managing business and contract lifecycle for Professional Services and networking offerings
Be well acquainted and expert with delivery methodologies and strong project management skills
Ability to present either in-person or via virtual sessions to both business and technical teams
Must be highly organized
Strong written and verbal communication skills
BA/BS in a technical discipline is desirable

Job Responsibility

Meeting & exceeding professional services bookings and revenue objectives
Ensuring that our customers are consistently delighted with the professional services delivery experience
Scoping and estimating projects, preparing and presenting proposals and statements of work as well as services contract negotiations
Working with customer leaders to communicate the value of HPE Aruba delivery services
Maintaining and managing services forecast and ensure streamlined communication with customers and internal resources
Working with regional and area sales leaders to ensure our sales teams are supported
Drive resolution of delivery challenges, address resource contentions, scoping issues and manage expectations
Developing, mentoring and coaching the professional services teams to ensure they are working at the optimum level
Help build and grow the HPE Aruba Services presence and impact throughout the region
Understands customer at local, country, region & WW level to analyze delivery requirements & contribute to customer strategic business plan

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Service Delivery Manager

Your mission: Structure the IT Services & Products supplied by Aerostructures an...

Location

Romania , Brasov

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Demonstrated expertise in Service Delivery Management, preferably within a Service Desk context
Proven Experience in IT operational processes (ITIL)
Solid general business understanding
Comprehensive general IT understanding including information security
Proven experience in managing and governing IT service landscapes
Service Level Management
Process & Governance
User Support
Problem Management/Solving
Solution Performance Management

Job Responsibility

Structure the IT Services & Products supplied by Aerostructures and its partners as a Service Catalog
Validate SLOs & SLAs between Airbus IT, its partners, and the Airbus Aerostructures Service Desk
Design KPIs & Review Service Delivery based on set KPIs to create a Roadmap for Service Delivery Management improvement
Conduct Service Cost review with relevant Partner Relationship management
Maintain Documentation linked to Service Delivery (Architecture Dossiers, Business continuity plans, governance & routines with Stakeholders/Service Providers) for Aerostructures services
Lead Projects linked to new Service set up & service extension for the Aerostructures Service Desk
Lead MFTs to manage IT Service Desk systems as a Product for Aerostructures
Take lead on escalated major incidents until service is restored (resolution or workaround)
Drive improvement activities raised to Relationship management specific to Aerostructures services
Drive the Service Delivery Management Ambition and its Roadmap to improve overall Service Management within the Airbus Aerostructures Service Desk

What we offer

A competitive salary
meal tickets
multiple bonuses (for performance, attendance, and holidays)
A private medical plan with Regina Maria
access to wellness at Belaqva
A hybrid work policy
provided transportation in the Brașov area
Mentorship from expert leaders
access to books through a Bookster subscription

Fulltime

Service Delivery Manager – Infrastructure Operations

The Service Delivery Manager (SDM) is responsible for end-to-end service deliver...

Location

United States , Mahwah

Salary:

180000.00 - 190000.00 USD / Year

Tech Mahindra

Expiration Date

April 13, 2026

Requirements

10+ years in IT Infrastructure Operations or Service Delivery Management
Experience in Command center services and Datacenter operations
Strong background in Network, Midrange servers, and Mainframe operations
Proven experience managing 24x7 global operations
Technical Knowledge: High level understanding of Network infrastructure (circuits, routers, switches, APs)
Technical Knowledge: High level understanding of Server and midrange platforms
Technical Knowledge: High level understanding of Mainframe operations (LPARs, IPL, storage, hardware maintenance)
Technical Knowledge: High level understanding of ITSM tools (ServiceNow or equivalent)
Technical Knowledge: High level understanding of Incident, Change, and Problem Management frameworks
Leadership & Soft Skills: Strong stakeholder and executive communication

Job Responsibility

Service Delivery & Operations Management: Own and manage L1/L1.5 operations delivery across Midrange Servers, Network and Mainframe platforms
Service Delivery & Operations Management: Ensure adherence to SLAs and KPIs across all supported technology towers
Service Delivery & Operations Management: Drive RAG-based service health reporting and execution of continuous improvement plans
Service Delivery & Operations Management: Lead daily, weekly, and monthly service reviews with stakeholders
Network Operations Control (NOC): Oversee L1/L1.5 support of global network infrastructure across data centers
Network Operations Control (NOC): Ensure event monitoring and incident management for: Data circuits, Routers, switches, access points (APs), Internal and GNS-procured network hardware
Network Operations Control (NOC): Coordinate incident remediation with applicable internal teams and external providers
Network Operations Control (NOC): Manage troubleshooting and dispatch of Technology Support Group (TSG) via Service Orders
Network Operations Control (NOC): Ensure timely escalation and restoration for business-critical network events
Midrange Operations (MRO): Manage L1/1.5 support of midrange infrastructure, including: Open systems servers, Critical workstations, Globally deployed services

What we offer

medical
vision
dental
life
disability insurance
paid time off (including holidays, parental leave, and sick leave, as required by law)

Fulltime

Network Service Delivery lead

Realign

Location:
United States , Palm Beach Gardens

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 21, 2026

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