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NTT DATA Logo NTT DATA · IT - Administration

Network Security Specialist Advisor

Mexico, Guadalajara · Job Posted April 16, 2026
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Job Description

Drive for results. This role requires expertise in network security products, strong troubleshooting skills, and a commitment to customer service excellence.

Requirements

  • Ability to grasp complex issues to arrive at optimal solutions
  • Strong ethics and integrity
  • Flexible to changing needs of customer, account and team
  • Excellent customer facing communication skills, customer support and knowledge of ITIL best practices
  • High-level experience and proved knowledge in atleast 3 of different network security products likes Firewalls (Fortigate, Cisco, Palo Alto), Content Filtering (Cisco Umbrella, Bluecoats, Websense, McAfee Web gateway) and IDS/IPS (Cisco Sourcefire, McAfee)
  • Strong working knowledge of Fortinet Firewalls/SDWAN
  • High-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.)
  • Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory
  • At least 2 High-level certification in Network security from any of the vendors like Fortigate, Cisco, Palo Alto, Zscaler, BlueCoat, Cisco Umbrella
  • Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team
  • Clear understanding of Windows and Linux operating systems
  • 8+ years of network troubleshooting experience and at least 8-10 years Network Security administration and design experience
  • Bachelor’s degree or equivalent experience

Nice to have

ITIL certification is a plus

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