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We are seeking an experienced Network and Security professional to enable stable, secure and resilient Office IT Network services across multiple international markets including India, Egypt, Romania, Hungary and the UK. This role sits within the VNO Office IT Networks function and focuses on operational excellence, continual service improvement and secure network build and operations. The individual will act as a technical subject matter expert for Fortinet and Cisco-based security and networking technologies while supporting critical service continuity and operational governance.
Job Responsibility:
Lead day-to-day operations and build activities for Office IT Network and Security environments
act as a technical subject matter expert for Fortinet SD-WAN, firewalls and proxy solutions, along with Cisco ISE, routing, switching and wireless technologies
maintain, manage and assess network infrastructure and operational processes, identifying improvement opportunities that enhance service quality, efficiency and business outcomes
design and execute continual service improvement initiatives across operations and build activities
support service continuity measures including backup, restore and disaster recovery planning
implement network configurations in line with approved designs and architectural standards
create, maintain and update SOPs, automation scripts and knowledge management documentation for repeatable operational tasks
resolve incidents and service requests within agreed SLAs, ensuring clear communication and timely closure
execute change activities with clear risk identification, mitigation planning and accurate change records
participate actively in shift handovers, ensuring visibility of critical tickets and upcoming activities
support major incident management and actively participate in war rooms for P1 and P2 incidents until resolution
Requirements:
10–14 years of experience in network and security operations within enterprise or large-scale IT environments
deep expertise in Fortinet SD-WAN, firewalls and proxy technologies
strong secondary knowledge of routing, switching and Cisco wireless solutions
comfortable operating in high-availability, business-critical environments and managing operational risk
demonstrates clear, solution-oriented thinking and communicates effectively with technical and non-technical stakeholders
holds relevant professional certifications such as CCNA and NSE4, or equivalent industry-recognised credentials
What we offer:
Exposure to complex, multi-country network environments within a global organisation
opportunities to influence operational standards and drive continual improvement initiatives
collaboration with diverse international teams and centres of excellence
a role that balances hands-on technical expertise with operational governance and service quality ownership