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Network & Security Operations Lead

India, Pune · Job Posted May 03, 2026
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Job Description

We are seeking an experienced Network and Security professional to enable stable, secure and resilient Office IT Network services across multiple international markets including India, Egypt, Romania, Hungary and the UK. This role sits within the VNO Office IT Networks function and focuses on operational excellence, continual service improvement and secure network build and operations. The individual will act as a technical subject matter expert for Fortinet and Cisco-based security and networking technologies while supporting critical service continuity and operational governance.

Job Responsibility

  • Lead day-to-day operations and build activities for Office IT Network and Security environments
  • act as a technical subject matter expert for Fortinet SD-WAN, firewalls and proxy solutions, along with Cisco ISE, routing, switching and wireless technologies
  • maintain, manage and assess network infrastructure and operational processes, identifying improvement opportunities that enhance service quality, efficiency and business outcomes
  • design and execute continual service improvement initiatives across operations and build activities
  • support service continuity measures including backup, restore and disaster recovery planning
  • implement network configurations in line with approved designs and architectural standards
  • create, maintain and update SOPs, automation scripts and knowledge management documentation for repeatable operational tasks
  • resolve incidents and service requests within agreed SLAs, ensuring clear communication and timely closure
  • execute change activities with clear risk identification, mitigation planning and accurate change records
  • participate actively in shift handovers, ensuring visibility of critical tickets and upcoming activities
  • support major incident management and actively participate in war rooms for P1 and P2 incidents until resolution

Requirements

  • 10–14 years of experience in network and security operations within enterprise or large-scale IT environments
  • deep expertise in Fortinet SD-WAN, firewalls and proxy technologies
  • strong secondary knowledge of routing, switching and Cisco wireless solutions
  • comfortable operating in high-availability, business-critical environments and managing operational risk
  • demonstrates clear, solution-oriented thinking and communicates effectively with technical and non-technical stakeholders
  • holds relevant professional certifications such as CCNA and NSE4, or equivalent industry-recognised credentials

What we offer

  • Exposure to complex, multi-country network environments within a global organisation
  • opportunities to influence operational standards and drive continual improvement initiatives
  • collaboration with diverse international teams and centres of excellence
  • a role that balances hands-on technical expertise with operational governance and service quality ownership

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