Network Security Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you

Job Responsibility:

Troubleshoot and fix high priority issues related to Firewalls, Load balancers, IPS/IDS, Proxy, Switching, Routing
Work with the HW Vendors/TAC for the SW/HW related issues and provide the required fix
Troubleshoot Site to Site VPN (IPSEC/ GETVPN/ GRE/MGRE), Proxy related issue (In-house/Cloud Hosting) & End user remote access VPN issues
Involve in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc
Monitor the queue and maintain regular updates on the Tickets as per agreed SLAs, providing the detailed closure summary on the tickets
Detailed Root cause summary to be documented for the Problem tickets
Document Pre & Post implementation logs & Script for change
Network Diagram Design, Documentation and updates
Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance
Upskilling current technical knowledge by learning new Technologies on the job and obtaining relevant technical certifications

Requirements:

Good knowledge on Load Balancers monitoring and troubleshooting, firmware upgrade, SSL offloading, Link Load Balancing Monitors, SLB’s, Service Weights & Service Groups
Troubleshoot and fix high priority issues related to Firewalls, Load balancers, IPS/IDS, Proxy, Switching, Routing
Work with the HW Vendors/TAC for the SW/HW related issues and provide the required fix
Troubleshoot Site to Site VPN (IPSEC/ GETVPN/ GRE/MGRE), Proxy related issue (In-house/Cloud Hosting) & End user remote access VPN issues
Involve in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc
Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes (ITIL certification is an added advantage)
Monitor the queue and maintain regular updates on the Tickets as per agreed SLAs, providing the detailed closure summary on the tickets
Detailed Root cause summary to be documented for the Problem tickets
Document Pre & Post implementation logs & Script for change
Network Diagram Design, Documentation and updates
Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance
Upskilling current technical knowledge by learning new Technologies on the job and obtaining relevant technical certifications
Strong communication skills (written, verbal), problem-solving skills and interpersonal skills
Client service-oriented and solution-oriented, ability to handle expectations from the Clients perspective
Able to communicate effectively with clients
Able to communicate fluently in English

Nice to have:

ITIL certification
EDR feature knowledge and troubleshooting

What we offer:

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Additional Information:

Job Posted:
June 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Network Security Engineer