Network Security Engineer Job at NTT DATA (Plano)

Job Description

We are currently seeking a Network Security Engineer -Hybrid - Plano, Texas to join our team in Plano, Texas (US-TX), United States (US).

Job Responsibility

Works as part of a 24/7 team working on rotational shifts
Works as part of Platform and Content Engineering handling tunings, stakeholder requests, escalations, reporting, trainings
Administers the organization's security tools to gather security logs from their environment
Performs lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update
Adheres to SOPs and notify stakeholders on log flow/log format issues
Documents best practices
Identifies opportunities to make automations which will help the incident response team
Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure
Carries out agreed maintenance tasks
Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating as and when required
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
Investigates causes of incidents and seeks resolution
Escalates unresolved incidents and follow up until incident is resolved
Provides service recovery, following resolution of incidents
Documents and closes resolved incidents according to agreed procedures
Investigates and identifies root cause of incidents and assists with the implementation of agreed remedies and preventative measures
Maintains knowledge of specific specialisms, provides detailed advice regarding their application
Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members
Logs all such incidents in a timely manner with the required level of detail with all the necessary
Cooperates with all stakeholders including client IT environments, vendors and carriers to expedite diagnosis of errors and problems and to identify a resolution

Requirements

8+ years experience in Security including:Firewall, IPS, IDS, Proxy etc.
Seasoned experience in technical support to clients
Seasoned experience in diagnosis and troubleshooting
Seasoned experience in configuring/managing security controls such as Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, HoneyPots and other security tools
Seasoned experience providing remote support in Security Technologies
Seasoned experience in SOC/CSIRT Operations
Seasoned experience in handling security incidents end to end
Knowledge on networking, Linux and security concepts
Knowledge on log collection mechanism such as Syslog, Log file, DB API
Knowledge in security architecture
Seasoned experience in Security engineering
Must be a US citizen or Green card holder to proceed with applying

Nice to have

Zscaler
Prisma SASE experience
Checkpoint experience
Experience of firewalls like Palo Alto NGFW, Fortinet, Cisco FTD
Customer service orientated and pro-active thinking
Problem solver who is highly driven and self-organized
Great attention to detail
Good analytical and logical thinking
Excellent spoken and written communication skills
Team player with the ability to work well with others and in group with colleagues and stakeholders
Bachelor's degree or equivalent in Information Technology or related field
Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc. preferred
Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM etc. will be added advantage

What we offer

Medical
Dental
Vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits
Incentive compensation based on individual and/or company performance

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