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We are seeking a Network Security Engineer to support and maintain enterprise security infrastructure while providing advanced troubleshooting and operational support.
Job Responsibility:
Administer and maintain network security tools and platforms
Perform escalated troubleshooting for complex network/security issues
Configure and deploy security devices and services (firewalls, email/web security, etc.)
Manage SLAs and ensure timely resolution of incidents
Perform maintenance, upgrades, and lifecycle management of security systems
Communicate updates and resolutions to internal teams and customers
Follow change management processes for all configurations and updates
Collaborate with vendors on implementations and new technologies
Conduct deep-dive diagnostics and escalate issues when needed
Requirements:
4+ years in a network/security support or engineering role
2+ years of hands-on Cisco troubleshooting experience
Strong understanding of network security principles and protocols
Experience with troubleshooting across network/security environments
Excellent communication and organizational skills
Nice to have:
CCNA (CCNP highly preferred)
Experience with Cloudflare, Cisco Umbrella, and Cisco IronPort
Knowledge of Zero Trust and least privilege security models
Experience with certificate management
Understanding of internet security and data privacy standards
Bachelor’s degree in Computer Science or related field (or equivalent experience)
What we offer:
medical, vision, dental, and life and disability insurance