Network Security Engineer L1 Job at NTT DATA (Prague)

Network Security Engineer L1

The Network Security Engineer L1 is an entry level engineering role, responsible...

Location

Czechia , Prague

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or a related field
CCNA Certification or equivalent knowledge
Fluent English (Mandatory)
Fluent German (Mandatory)
Entry level experience in Security technologies such as Firewall, IPS, IDS, Proxy etc.
Entry level experience in technical support to clients
Entry level experience in diagnosis and troubleshooting
Entry level experience providing remote support in Security technologies
Working knowledge of technical documentation
Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain

Job Responsibility

Maintains the support process and ensures that requests for support are handled according to the procedures
Uses service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports
Identifies and resolves problems following agreed procedures
Carries out agreed maintenance tasks
Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions
Prioritizes and diagnose incidents according to agreed procedures
Investigates causes of incidents and seeks resolution
Escalates unresolved incidents and follows up until incident is resolved

Fulltime

Network Security Engineer (L1)

As a Network Security Engineer (L1) at NTT DATA, you will be the first point of ...

Location

Czechia , Prague

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
Entry-level experience with troubleshooting and support in security, network, data centre, systems, or storage within a medium to large ICT organization
Basic knowledge of management agents, redundancy concepts, and ITIL processes
Good understanding of using ITSM tools
English: Fluent (Mandatory)
Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s
Skill in planning activities and projects in advance and adapting to changing circumstances
A client-centric approach, understanding their requirements and ensuring a positive experience
Ability to communicate and work across different cultures and social groups
Proficiency in active listening techniques and refraining from interrupting

Job Responsibility

Monitors client infrastructure and solutions, mainly with CISCO but also Juniper, Palo Alto, Aruba and Fortinet
Identifies problems and errors prior to or when they occur
Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigates first line incidents assigned and identifies the root cause of incidents and problems
Provides telephonic or chat support to clients when required
Schedules maintenance activity windows for patching and configuration changes
Follows the required handover procedures for shift changes to ensure service continuity
Reports and escalates incidents where necessary
Ensures the efficient and comprehensive resolutions of incidents and requests
Updates existing knowledge articles or create new ones

Fulltime

New

Network Security Engineer (L2)

As a Network Security Engineer (L2) at NTT DATA, your role will be to ensure tha...

Location

Spain , Barcelona

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
Certifications relevant to services supported
CCNA certification in must
Moderate level of relevant managed services experience handling Security Infrastructure
Moderate level of knowledge in ticketing tools preferably Service Now
Moderate level of working knowledge of ITIL processes
Moderate level of experience working with vendors and/or 3rd parties

Job Responsibility

Ensure that clients' security infrastructures and systems remain operational
Monitor, identify, investigate, and resolve technical incidents and problems
Handle client requests or tickets with technical expertise
Actively manage work queues, perform operational tasks, and update tickets
Identify issues and errors early on, log incidents promptly
Provide second-level support
Execute changes responsibly, flagging risks and mitigation plans
Work closely with automation teams
Audit incident and request tickets for quality
Assist L1 Security Engineers with triage and troubleshooting

Fulltime

Wan Network Engineer L1

The Network Engineer L1 position at NTT DATA involves designing, implementing, a...

Location

South Africa , Johannesburg

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
2–4 year’s work experience
At least 2 years’ experience in administering and troubleshooting network infrastructure devices
Up to date and relevant ITIL certification (Foundation Level)
CCNA
Cisco IOS
Wireless Knowledge
Routing
LAN – WAN
Experience with Networking

Job Responsibility

Designing, implementing, maintaining, and optimizing company network infrastructure to ensure efficient and secure communication
Collaborating with cross-functional teams to support networking needs
Identify problems and errors prior to or when they occur
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Report and escalate issues to 3rd party vendors
Fulfil approved requests following agreed procedures
Provide telephonic or chat support to clients when required
Follow the required handover procedures for shift changes to ensure service continuity
Report and escalate incidents where necessary

Fulltime

Senior Network Security Engineer

The Senior Network Security Engineer at NTT DATA will oversee security infrastru...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience with managed services handling security infrastructure
Working knowledge of ticketing tools, preferably ServiceNow
Proficiency in active listening, with techniques like paraphrasing and probing for further information
Excellent planning skills, able to anticipate and adjust to changing circumstances
Strong ability to communicate and engage across different cultures and social groups
Adaptability to changing conditions and flexibility in approach
Client-focused mindset
A positive outlook and the ability to work well under pressure
Willingness to put in longer hours when necessary
Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience

Job Responsibility

Ensure that our clients' security infrastructures and systems remain operational
Monitor, identify, investigate, and resolve technical incidents and problems
Handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA)
Actively manage work queues, perform operational tasks, and update tickets with resolution actions
Log incidents promptly and provide second-level support
Execute changes responsibly, flagging risks and mitigation plans
Work closely with automation teams to optimize efforts and automate routine tasks
Ensure seamless handovers during shift changes
Audit incident and request tickets for quality, recommending improvements
Contribute to trend analysis reports to identify automation opportunities

Fulltime

Senior Network Security Engineer-L2

The Senior Security Engineer at NTT DATA will play a crucial role in managing se...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience with managed services handling security infrastructure
Working knowledge of ticketing tools, preferably ServiceNow
Proficiency in active listening, with techniques like paraphrasing and probing for further information
Excellent planning skills, able to anticipate and adjust to changing circumstances
Strong ability to communicate and engage across different cultures and social groups
Adaptability to changing conditions and flexibility in approach
Client-focused mindset, always putting their needs and positive experience first
A positive outlook and the ability to work well under pressure
Willingness to put in longer hours when necessary
Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience

Job Responsibility

Ensure that our clients' security infrastructures and systems remain operational
Monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently
Handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA)
Actively manage work queues, perform operational tasks, and update tickets with resolution actions
Identify issues and errors early on, log incidents promptly and provide second-level support
Communicate effectively with other teams and clients to extend support when needed
Execute changes responsibly, flag risks and mitigation plans, and ensure all changes have proper approvals
Work closely with automation teams to optimize efforts and automate routine tasks
Ensure seamless handovers during shift changes
Audit incident and request tickets for quality, recommend improvements, and contribute to trend analysis reports to identify automation opportunities

Fulltime

Network and Security Engineer

We are seeking a talented and experienced Network and Security Engineer to join ...

Location

United Kingdom , London

Salary:

Not provided

AWTG

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Information Security, or a related field (or equivalent work experience)
Proven experience as a Network and Security Engineer or similar role, with focus on IP network design, implementation, T-shoot and mobile network security
Understanding of 3GPP mobile network CORE and RAN architectures and security requirements
Strong knowledge of network security protocols, VPN, firewall management, and intrusion detection systems
Experience with security tools such as SIEM, IDS/IPS, and vulnerability scanners
Familiarity with regulatory standards and frameworks (e.g., GDPR, HIPAA, ISO 27001)
In-depth understanding of routers, switches, firewalls, and switching/routing protocols – such as VLAN, VTP, STP, RSTP, MST, OSPF, EIGRP and BGP
Monitoring solutions which include PRTG, SolarWinds and Zabbix, and also, knowledge of Virtualization technology such as EXSi, KVM, Proxmox and Hyper-V
Excellent analytical and problem-solving skills with the ability to troubleshoot complex issues
Strong communication skills and the ability to work effectively in a team environment

Job Responsibility

Design, configure and implement highly scalable L2/L3 networks using varieties of protocols and vendor equipment
Monitor network traffic and analyse security incidents to detect and respond to threats within mobile network environments
Diagnose and troubleshoot network related issues associated with L1-L7 using varieties of tools, ensuring quick recovery and minimum network downtime
Carry out periodic backups of network device operating system and configurations to ensure timely restoration of critical network services
Design and implement network security solutions such as Policies, IPS, SSLVPN, IPSec VPN and security profiles using Next-Gen Firewalls (FortiGate/Palo-Alto)
Develop and apply network segmentation strategies to strengthen security and safeguard sensitive information within the core network
Work closely with other teams to establish and enforce network access policies, ensuring that only authorized individuals and devices have the correct access privileges
Conduct vulnerability assessments and penetration testing to identify and address security weaknesses in mobile network architectures
Develop and enforce security policies and procedures to ensure compliance with industry standards and regulations
Design and implement security protocols and solutions to protect network infrastructure

Fulltime

Senior Engineer - MS, Network Security

As a Senior Engineer at NTT DATA, you will be responsible for maintaining client...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Moderate-level experience in managed services roles handling cross-technology infrastructure
Knowledge of ticketing tools, preferably ServiceNow
Familiarity with ITIL processes and experience working with vendors and third parties
Proficiency in planning activities and projects, taking changing circumstances into account
Ability to work longer hours when necessary and adapt to changing circumstances with ease
Proven ability to communicate effectively and work across different cultures and social groups
Positive outlook and ability to work well under pressure
Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience
Bachelor's degree in IT/Computing or equivalent work experience

Job Responsibility

Maintaining clients' IT infrastructure and systems
Proactively monitoring, identifying, investigating, and resolving technical incidents and problems
Managing work queues and addressing incidents and requests within agreed SLAs
Updating tickets with the actions taken
Identifying, analysing, and logging issues before they escalate
Collaborating closely with other teams and clients to provide second-level support
Executing changes meticulously, understanding and mitigating risks
Contributing to the change management process with detailed documentation
Auditing incident and request tickets for quality, recommending improvements
Identifying tasks for automation to enhance efficiency

Fulltime

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Network Security Engineer L1

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