Network Relations Specialist, CVS Health

Network Relations Specialist

CVS Health

Location:
United States, New Albany

Category:
-

Contract Type:
Not provided

Salary:

18.50 - 35.29 USD / Hour

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Internally supports and contributes to positive provider experience and relationships by handling daily provider service inquiries and problems regarding policies and procedures, plan design, credentialing process or status, and claims or compensation process or status
Supports the maintenance of provider contract or demographic data

Requirements:

1-3 years' related customer service experience
Strong verbal and written communication and interpersonal skills
Exposure to business segment specific policy, benefits, plan and product design and language
Working knowledge of business segment specific codes, products, and terminology

Nice to have:

Exposure to provider relations
Working knowledge of Medicare & Medicaid benefits
Working knowledge of QNXT, EPDB, SCM and Claim Central (EDI) system

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
June 14, 2025

Expiration:
June 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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