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Network Relations Manager

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Work at Home, Pennsylvania

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Category:
-

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Contract Type:
Employment contract

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Salary:

60300.00 - 132600.00 USD / Year

Job Description:

Acts as the primary resource for assigned profile of larger and more complex providers (i.e. market/regional/national, large group or hospital systems) to establish, oversee, and maintain provider risk management and positive relationships and supports high value initiative activities. Drives the implementation of internal and external solutions to achieve provider satisfaction, cost targets, network growth, and efficiency targets.

Job Responsibility:

  • Acts as the primary resource for assigned profile of larger and more complex providers to establish, oversee, and maintain provider risk management and positive relationships and supports high value initiative activities
  • Drives the implementation of internal and external solutions to achieve provider satisfaction, cost targets, network growth, and efficiency targets
  • May have limited contract negotiation responsibilities for assigned providers

Requirements:

  • Optimizes interactions with assigned providers and internal business partners to establish and maintain productive, professional relationships
  • Collaborates cross-functionally to ensure resolution of escalated issues or projects for assigned provider systems
  • Educates internal and external parties as needed to ensure compliance with contract policies and parameters, plan design, compensation process, technology, performance measurement techniques, policies, and procedures
  • Meets with key providers periodically to ensure service levels are meeting expectations
  • Manages the development of agenda, validates materials, and facilitates external provider meetings
  • May collaborate cross functionally on the implementation of large provider systems
  • May be responsible for provider recruitment, contracting, or re-contracting activities
  • May provide guidance and training to less experienced team members
  • Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills with proven ability to influence and collaborate with providers and partners at all levels
  • 4+ years' experience in business segment specific environment servicing or managing non-standard relationships with providers with exposure to benefit plan design and/or contract interpretation
  • 3-5 years' experience with business segment specific policy, benefits, plan design and language
  • Working knowledge of business segment specific codes, products, and terminology
  • Bachelor's Degree or equivalent combination of education and experience
What we offer:
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • No-cost wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
October 30, 2025

Expiration:
December 19, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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