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The IT Operations Analyst is responsible for monitoring and analyzing the operation of Client Server platforms (i.e. central console, on-line terminals, etc.)
Job Responsibility:
Identifies, analyzes, and solves technical problems to ensure optimal performance
Hands on within the data center doing cabling and rack and stack
Responds to customer problems and complaints
Assesses performance and makes recommendations for change based on company needs and goals
Designs monitoring tools to detect and report on system performance
Troubleshoots and provides support to users
Maintains necessary production journal and control log(s)
Maintains operation records of machine utilization, PMs and/or equipment repairs
Preforms and verifies backup procedures for related solutions as per defined policies and procedures
Other duties and/or projects as assigned.
Requirements:
Bachelor’s level degree or equivalent years of experience in a related (IT) role
Two or more years of relevant Information Technology experience
Possesses working knowledge of subject matter and an interest in Networking, or Systems
Related technical expertise
Excellent written and verbal communication skills as well as detail oriented
Strong analytical thinking skills ability to work as part of team
Lifts a minimum of 25 lbs., pushes and pulls a minimum of 25 lbs. and stands a minimum of 2 hours a day.