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Network Operations Supervisor

Greece, Chalandri - Athens · Job Posted January 22, 2026
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Job Description

The Network Operations Supervisor is responsible for overseeing the operational activities of the Fixed Access Network, including both fiber and copper infrastructure, as well as active equipment (OLT, DSLAM). This role ensures the implementation of technical guidelines, supervises network upgrades and maintenance, and leads a team of engineers and technicians. The supervisor drives continuous improvement in operational processes, manages vendor relationships, and is accountable for maintaining accurate network inventory and service quality respecting relevant Network KPIs and SLAs.

Job Responsibility

  • Supervise and coordinate the deployment, operation, and maintenance of the fixed access network (fiber and copper)
  • Lead and mentor a team of network engineers and technicians, ensuring high performance and professional development
  • Oversee network inventory updates and ensure all changes are accurately documented for optimal customer service
  • Define and enforce network deployment standards, procedures, and processes
  • Monitor Health & Safety compliance and ensure adherence to country-specific contract controls
  • Drive continuous improvement in operational guidelines and standard procedures/processes, collaborating with network deployment and design teams
  • Manage tactical and operational planning, aligning demand forecasts with rollout plans and business objectives

Requirements

  • Bachelor’s degree in Engineering, Telecommunications, or related field
  • Previous track-record experience in Fixed Access Networks
  • Supervisory or team lead responsibilities would be considered as a plus
  • Problem‑solving attitude
  • Capacity to cope with complexity and tight deadlines
  • Self‑motivation and initiative
  • Trust‑building mindset
  • Simplicity in thinking and communication
  • Understanding of the telecommunications market
  • Technical expertise in fiber, copper, and active equipment
  • Adaptability in fast‑changing environments
  • Strong communication and stakeholder management skills

Nice to have

Previous track-record experience in Fixed Access Networks, with supervisory or team lead responsibilities would be considered as a plus

What we offer

  • Competitive pay, bonus & remuneration package
  • Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad
  • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
  • Spirit of Vodafone Day: one day each quarter dedicated to your personal development
  • Extra days off: Fiber2All Day, Family Day, Volunteering Day
  • Needless to say, we cater for your communication wherever you are
  • Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking

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