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Network Operations Specialist

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Vodafone

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Location:
Romania , Bucuresti

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a Network Operations Specialist to provide 24/7 first-line monitoring and incident management support for the Vodafone Czech Republic network. The individual will work in a multi‑vendor environment, ensuring service continuity, timely fault resolution, efficient escalations, and accurate reporting. This role is ideal for someone who thrives in a dynamic operational setting and is eager to strengthen their technical skills within telecommunications.

Job Responsibility:

  • Deliver first line operations for Vodafone’s network infrastructure in a multi‑vendor environment
  • Monitor and maintain network performance using umbrella fault management tools and specific NMS platforms
  • Perform preventive and corrective troubleshooting to maintain service continuity and meet agreed NOC and network KPIs
  • Dispatch field engineers or contractors for on‑site support when required and follow up until resolution
  • Provide incident management activities, including technical assessment and timely escalation to second line teams
  • Issue notifications related to service outages and collaborate with the Incident Manager when escalations are triggered
  • Support the creation and maintenance of NOC processes and procedures
  • Collaborate with second line teams to develop and refine alarm analysis and fault resolution procedures
  • Maintain and update fault management systems throughout the incident lifecycle
  • Participate in internal and external training programmes to strengthen technical capabilities

Requirements:

  • Strong command of English and Czech (mandatory)
  • Comfortable working with web‑based and Windows applications
  • Effective communicator with a collaborative and team-oriented mindset
  • Ideally brings experience working in a busy technical support, service centre, or telecoms environment

Nice to have:

  • Knowledge of telecom technologies such as GSM, UMTS, LTE, IP, PDH, SDH, and DWDM
  • IT certifications such as CCNA, or willingness to pursue such qualifications
  • Technical university studies in Telecommunications, Electronics, or Information Technology
  • 1–2 years of experience in network operations or maintenance
What we offer:
  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
  • Special Paternal Program - 4 months of paid paternity leave

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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