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Community Fibre Logo Community Fibre · IT - Administration

Network Operations Field Service Engineer

United Kingdom, London · Job Posted December 07, 2025
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Job Description

We are continuing to grow rapidly and to support the next stage of our growth we require an experienced engineer to work as a fundamental team member within our Field Services team. The engineer should be experienced in all field-based elements of a FTTx network, showcasing technical and professional experience to our customers as well as internally to support and grow the team within the business. These systems are likely to include critical splicing field work, testing reporting and analysing new and existing contractor work, attending customer installations requiring the attention of a senior engineer and setting an example to all vendors internal and external for health and safety excellence at all times.

Job Responsibility

  • Support Head of Field Services in all Field Services Engineering/Maintenance projects
  • Ensuring splicing, testing and reporting on our optical network is carried out to a standard as outlined by the Community Fibre - Standard Splicing and Testing documentation
  • Supervising Contractor Maintenance installation teams, ensuring that any project-specific quality or technical standards are well understood by the Community Fibre and Contractor teams
  • Undertake works resulting from internal requirements, or requests from our clients and other 3rd parties to modify, remove or replace our existing network components
  • Ensure that Community Fibre Health & Safety requirements are being adhered to, in accordance with the Company Health and Safety Management System, owned by the HSEQ Manager
  • Work alongside Field Services Manager/Engineers to ensure that all Field Services programmes are achieved on time and to the full satisfaction of the customer
  • Support Field services manager in all Field services engineering/Maintenance projects

Requirements

  • Thorough working knowledge of a fibre network build through significant job experience and training on site
  • Experience in splicing & OTDR testing
  • Experienced in Fault finding
  • Experience within Telecommunications 1st and 2nd fix
  • Experience with fibre blowing Machines
  • Experience of managing teams and effectively managing performance
  • Experience and qualifications in NRSWA
  • BT Accredited splicing qualification
  • Ability to demonstrate understanding of Construction Design Management (CDM) and the Health & Safety requirements incumbent with such tasks
  • Ability to demonstrate the ability to talk the ‘same language’ as civils and cabling contractors

Nice to have

  • Working at height desirable
  • Qualified Electrician desirable
  • IPAF licence desirable
  • CSCS desirable

What we offer

  • 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
  • Birthday leave
  • Cycle to work scheme
  • Flexible WFH policy
  • Private Health Cover
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