Network Operations Director Job at Egis in the UK (South Mimms)

Job Description

This post leads our Network and Operations Directorate leading a team of 300 employees. This post is responsible for our incident & emergency response (labour, plant & vehicles), Network Security, Scheduling Hub and Control Room. It must strategically consider all incidents and stewardship of the network to continually improve the network function to its customer. You will be leading teams responsible for several contractual & performance KPIs including Incident Response (Primary & Secondary); CAT 1 repairs (7 and 28 day); 7 Day Road space Accuracy; and minimising contractual payment penalties.

Job Responsibility

Leads our Network and Operations Directorate leading a team of 300 employees
Responsible for our incident & emergency response (labour, plant & vehicles), Network Security, Scheduling Hub and Control Room
Must strategically consider all incidents and stewardship of the network to continually improve the network function to its customer
Leading teams responsible for several contractual & performance KPIs including Incident Response (Primary & Secondary)
CAT 1 repairs (7 and 28 day)
7 Day Road space Accuracy
and minimising contractual payment penalties
Accountability for budget of c£30-40m per annum
Responsible for the management and efficiency of all fleet for the business c£8m
Accountability for minimising payment penalties which could directly affect profit in any one year if not mitigated
Opportunity to expand and be responsible for self-delivery in traffic management and small civil works which could be circa £10m per annum
Leading team of 250- 300 personnel including c160 front line operatives
Accountable for health, safety & wellbeing, engagement, development of staff
generating network intelligence
scheduling of works
improving productivity of Operations resources
Accountable for the effective and smooth management of any unions in place for our direct workforces
A key senior leadership team member as the Director for our dynamic Network Operations Directorate which is critical to the safe and serviceable M25 network operations and Services
This pivotal role leads a team of three hundred dedicated professionals, driving excellence across various critical functions
The role needs to strategically deliver and improve key customer focussed performance metrics which ensure safety hazards are eliminated and that customer delay is minimised
Your role needs to showcase our performance whilst reducing the risk of significant penalty payment mechanisms which could directly affect the profitable success of the business
You will need to Lead and inspire an enthusiastic team, ensuring exceptional performance and engagement with a direct reporting line of subject matter experts
The four key divisions you will oversee are ‘On road operations’, control room, network access, and network resilience – each essential to our mission
An exploration of a self delivery function is also a strategic delivery expectation to look to improve our services and be more efficient and effective with our resources
You will leverage on your expert stakeholder management skills to navigate and resolve complex challenges with assurance
This role will allow you to play a vital role in guaranteeing the safety and reliability of road users’ journeys and contributing to our operational success

Requirements

Leadership in highways operations infrastructure, construction, or a similar industry with transferrable expertise
Demonstrated ability to resolve complex issues and make informed decisions quickly in a fast-paced, reactive environment
Strong ability to engage and represent CPS effectively at all levels, including Board Members and client Executives and National Highways executives
Capable of inspiring teams, fostering a culture of continuous improvement, and driving operational excellence
Exceptional ability to build relationships, collaborate with stakeholders, and manage diverse workforce dynamics
Experience in leading multi-disciplinary teams, ensuring cohesion, and optimizing workforce performance
Understanding of budgetary control, cost efficiency, and financial responsibility within an operational setting
Strong aptitude for promoting and upholding the highest safety standards and regulatory compliance
Skilled in identifying and addressing safety concerns, proactively mitigating risks, and handling unexpected challenges
Ability to be resilient and adaptable in a dynamic environment
Emotional intelligent leader, with demonstratable skills to nurture and develop outcome focussed and positive teams
Must be based in the UK and must already be able to legally work in the UK

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Network Operations Director

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