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Network Operations Director

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Egis in the UK

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Location:
United Kingdom , South Mimms

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This post leads our Network and Operations Directorate leading a team of 300 employees. This post is responsible for our incident & emergency response (labour, plant & vehicles), Network Security, Scheduling Hub and Control Room. It must strategically consider all incidents and stewardship of the network to continually improve the network function to its customer. You will be leading teams responsible for several contractual & performance KPIs including Incident Response (Primary & Secondary); CAT 1 repairs (7 and 28 day); 7 Day Road space Accuracy; and minimising contractual payment penalties.

Job Responsibility:

  • Leads our Network and Operations Directorate leading a team of 300 employees
  • Responsible for our incident & emergency response (labour, plant & vehicles), Network Security, Scheduling Hub and Control Room
  • Must strategically consider all incidents and stewardship of the network to continually improve the network function to its customer
  • Leading teams responsible for several contractual & performance KPIs including Incident Response (Primary & Secondary)
  • CAT 1 repairs (7 and 28 day)
  • 7 Day Road space Accuracy
  • and minimising contractual payment penalties
  • Accountability for budget of c£30-40m per annum
  • Responsible for the management and efficiency of all fleet for the business c£8m
  • Accountability for minimising payment penalties which could directly affect profit in any one year if not mitigated
  • Opportunity to expand and be responsible for self-delivery in traffic management and small civil works which could be circa £10m per annum
  • Leading team of 250- 300 personnel including c160 front line operatives
  • Accountable for health, safety & wellbeing, engagement, development of staff
  • generating network intelligence
  • scheduling of works
  • improving productivity of Operations resources
  • Accountable for the effective and smooth management of any unions in place for our direct workforces
  • A key senior leadership team member as the Director for our dynamic Network Operations Directorate which is critical to the safe and serviceable M25 network operations and Services
  • This pivotal role leads a team of three hundred dedicated professionals, driving excellence across various critical functions
  • The role needs to strategically deliver and improve key customer focussed performance metrics which ensure safety hazards are eliminated and that customer delay is minimised
  • Your role needs to showcase our performance whilst reducing the risk of significant penalty payment mechanisms which could directly affect the profitable success of the business
  • You will need to Lead and inspire an enthusiastic team, ensuring exceptional performance and engagement with a direct reporting line of subject matter experts
  • The four key divisions you will oversee are ‘On road operations’, control room, network access, and network resilience – each essential to our mission
  • An exploration of a self delivery function is also a strategic delivery expectation to look to improve our services and be more efficient and effective with our resources
  • You will leverage on your expert stakeholder management skills to navigate and resolve complex challenges with assurance
  • This role will allow you to play a vital role in guaranteeing the safety and reliability of road users’ journeys and contributing to our operational success

Requirements:

  • Leadership in highways operations infrastructure, construction, or a similar industry with transferrable expertise
  • Demonstrated ability to resolve complex issues and make informed decisions quickly in a fast-paced, reactive environment
  • Strong ability to engage and represent CPS effectively at all levels, including Board Members and client Executives and National Highways executives
  • Capable of inspiring teams, fostering a culture of continuous improvement, and driving operational excellence
  • Exceptional ability to build relationships, collaborate with stakeholders, and manage diverse workforce dynamics
  • Experience in leading multi-disciplinary teams, ensuring cohesion, and optimizing workforce performance
  • Understanding of budgetary control, cost efficiency, and financial responsibility within an operational setting
  • Strong aptitude for promoting and upholding the highest safety standards and regulatory compliance
  • Skilled in identifying and addressing safety concerns, proactively mitigating risks, and handling unexpected challenges
  • Ability to be resilient and adaptable in a dynamic environment
  • Emotional intelligent leader, with demonstratable skills to nurture and develop outcome focussed and positive teams
  • Must be based in the UK and must already be able to legally work in the UK

Additional Information:

Job Posted:
April 12, 2026

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