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Network Operations Center Technician

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123 NET

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Location:
United States, Southfield

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Network Operations Center (NOC) Technician must be dedicated and detail oriented. This role focuses on ensuring the smooth operation of our network and data center during the 2 PM to 10 PM shift. Comprehensive training will be provided to support your success in this position.

Job Responsibility:

  • Monitor network and data center operations to ensure optimal performance and uptime
  • Manage and resolve customer tickets promptly, ensuring accurate documentation and follow-up
  • Take ownership of customer issues, investigate thoroughly, and drive resolutions to completion
  • Provide timely, clear, and accurate feedback to customers and internal teams
  • Handling wholesale phone number porting
  • Collaborate with other departments to ensure seamless communication and problem resolution
  • Adhere to established processes and contribute to continuous improvement efforts

Requirements:

  • Must be Authorized to Work in the U.S. Without Sponsorship
  • 1-3 Years of WAN/LAN-Related Experience
  • 1-3 Years of IT-Related Experience
  • Excellent Verbal and Written Communication Skills
  • Strong Problem-Solving Skills
What we offer:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • 401K

Additional Information:

Job Posted:
December 14, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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