Network Operations Center (NOC) Manager Job at NTT DATA (Tallahassee)

Network Operations Center (NOC) Lead – Offshore Support

The NOC Lead will manage 24/7 offshore IT operations, ensuring service uptime an...

Location

India , Hyderabad

Salary:

Not provided

ACI Infotech

Expiration Date

Until further notice

Requirements

8+ years in NOC/IT Ops, 3+ in leadership
Tools: SolarWinds, Nagios, PRTG
Strong networking knowledge (TCP/IP, VPN, Cloud)
Certifications: CompTIA Network+, ITIL v3/v4
Excellent leadership & communication

Job Responsibility

Lead a team of NOC Engineers for 24/7 offshore monitoring and incident management
Act as escalation point for critical outages (P1/P2 incidents)
Enforce ITIL workflows across Incident/Change/Problem management
Generate daily/weekly reports on uptime, MTTR, and incident trends
Coordinate with onshore teams/vendors for RCA and resolution
Drive continuous improvement in NOC operations

Fulltime

Network Operations Center (NOC) Manager – Public Sector SLED

The NOC Delivery Manager will lead a 24x7 operations center, ensuring effective ...

Location

United States , Baltimore

Salary:

90000.00 - 150000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 5 years as an IT Operations Center Manager
Minimum 10 years of experience in network operations, including at least 5 years managing a Net Operations Center (NOC) or similar 24x7X365 operations team
Minimum 5 years monitoring and managing configuration of 500+ network devices
Minimum 5 years monitoring and managing a virtual server environment
Strong technical expertise in networking and fiber technologies
Bachelor’s degree required
Current ITIL Foundation certification and one Intermediate-level ITIL certification

Job Responsibility

Manage NOC operations, ensuring continuous monitoring and support for network and server environments
Directly manage all NOC staff, including shift leads, engineers, and technicians
oversee staffing, scheduling, training, and performance management Lead and mentor fostering technical excellence and accountability
Serve as the single point of contact for all NOC operations, service restoration, and incident escalation—available 24x7, 365 days/year
Oversee configuration, monitoring, and maintenance of 500+ network devices (routers, switches, firewalls, fiber connectivity)
Lead the design, implementation, and continuous improvement of NOC processes, including monitoring, event management, incident response, and change management
Manage virtual server environments for high availability and performance
Develop operational processes, escalation procedures, and incident response plans aligned with ITIL best practices
Manage service assurance tools, dashboards, and reporting for network performance, availability, and SLA compliance
Coordinate cross-functional teams and vendors for network upgrades, fiber deployments, and infrastructure projects

What we offer

Competitive compensation, benefits, and career growth opportunities
medical, dental, and vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits

Fulltime

Network Operations Center Manager

The Network Operations Center Manager will lead a 24x7 operations center, ensuri...

Location

United States , Annapolis

Salary:

109275.00 - 182125.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 5 years as an IT Operations Center Manager
Minimum 10 years of experience in network operations, including at least 5 years managing a Net Operations Center (NOC) or similar 24x7X365 operations team
Minimum 5 years monitoring and managing configuration of 500+ network devices
Minimum 5 years monitoring and managing a virtual server environment
Strong technical expertise in networking and fiber technologies
Current ITIL Foundation certification
Must possess a bachelor’s degree in computer science, information systems or related field. Equivalent work experience of five (5) years may be substituted for a degree
At least five (5) years of experience in network operations, monitoring, troubleshooting and/or provisioning, including at least two (2) years in a managerial or supervisory role
Proven leadership of 24x7x365 enterprise-class operations
Strong understanding of ITIL best practices, incident management and service operations

Job Responsibility

Direct daily operations of the 24x7x365 NOC
Ensure all incidents, service requests, and outage events are handled in accordance with SLAs
Maintain operational discipline, documentation accuracy, and real-time service visibility
Supervise NOC staff, shift leads, analysts, and escalation resources
Oversee monitoring coverage, alert accuracy, and event correlation
Approve and enforce NOC SOPs, alerting rules, and ticketing workflows
Coordinate with Engineering, Service Assurance, Firewall teams, ISP/OSP field teams, and DoIT
Lead response efforts for Priority 1 and Priority 2 incidents
Deliver operational reports, KPIs, and executive dashboards
Oversee NOC training programs, certification paths, and competency development

What we offer

Medical, dental, and vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short- and long-term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match

Fulltime

Infrastructure Analyst 2

The Infrastructure Analyst 2 is an intermediate level role responsible for assis...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3+ years of experience in providing network operations support
Experience supporting a network with 1000+ nodes is preferred
NOC (Network Operations Center) experience is highly preferred
Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, etc)
Intermediate level working knowledge of enterprise standard Ethernet media types: Fastethernet, Gigabit and TenGigabit
Intermediate level working knowledge of Cisco/Juniper/Arista routers and switches, SDWAN technology and Cloud services platform
Intermediate level working knowledge of three of the following routing protocols: EIGRP, BGP, OSPF, RIP
Cisco Certified Network Professional (CCNP) is highly preferred and required within 1 year of hire
Cisco Certified Network Associate is preferred (CCNA)
Juniper Networks Certified Internet Associate/Specialist/Professional (JNCIA, JNCIS, JNCIP)

Job Responsibility

Diagnose and resolve problems through evaluative judgment, troubleshooting and analysis
Ensure successful completion of data loads and batch processing
Participate in testing activities, including the creation and execution of basic test scripts
Execute project plan task
Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements
Evaluate issues using existing procedures or similar/related experiences
recommend and implement solutions
Exchange ideas and information in a concise and clear manner
Appropriately assess risk when business decisions are made
Provide Level2 Technical Support for Citibank's global network with a focus on network infrastructure in the Americas region

Fulltime

New

Manager, Digital Operations Center

Location

United States , Charlotte

Salary:

62.15 - 93.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Information Technology or related field
3 years in solution development and support
1 year of supervisory experience in a multi-discipline environment (including matrix management)
Demonstrated knowledge of enterprise organization structures/workflow and business system architecture and technology
Ability to interact and work through technical requirements with clients to formulate project design and implementation requirements
Demonstrated negotiation and facilitation skills and ability to explain/communicate technical design decisions to users
Demonstrated strong written and verbal communications skills when consulting with internal and external partners
Demonstrated leadership abilities to include project/staff coordination, motivating staff toward common goals, and mentoring new and existing staff
Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner
Strong organizational and analytical skills. Ability to gather, organize and present data. Strong problem and issue resolution skills

Job Responsibility

Participates in solution development and system repair tasks, including identification of requirements, design specifications, developing solutions, testing, training, implementation coordination and issue management
Provides regular and comprehensive status reports to management
Leads cross-functional teams through all aspects of project planning, implementation and completion
Manages project implementation schedules
Analyzes plan variances and takes appropriate action to ensure successful completion
Establishes detailed work plans and estimates for all project phases
Monitors progress against baseline plans
Facilitates timely resolution of issues
Assists with the appropriate integration of technology and ensures that initiatives are aligned to key business drivers/goals of the customer
Creates, monitors and manages staffing levels and production expectations to meet needs

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Customer Success Manager

The Customer Success Manager (CSM) is on a mission to guide customers through HP...

Location

Mexico , Guadalajara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree preferred
Typically 4 - 6 years experience in a customer facing support role
Good communication skills
Project management experience
Knowledge of ITIL and ITSM processes
Good presentation skills
Able to communicate to VP and C-level Management
Knowledge in Networking products
Advanced English

Job Responsibility

Develops trusted customer relationship demonstrating executive presence
Evaluates and analyses customer needs
Builds trust and transparency with customers, promoting customer loyalty
Partners with account team to support business development efforts
Responsible for navigating the customer’s onboarding journey including: Identifying Team Members Necessary to Deliver Services Purchased, Responsible for Internal Kick Off Meetings with Sales and Partner, Sending Welcome Letter, Hosting a series of Services and Security Workshops working with the Transition Manager to complete the Operations Handbook, Verifies necessary deliverables have been completed
Coordinate initial setup of Internal Systems like Totango, Central, NaaS Experience Platform (NXP), and Networking Support Portal (NSP)
Guide Partner and/or Customer through Onboarding process for NXP, NSP (Networking Support Portal), Aruba Central, UXI Dashboard, Edge Connect Orchestrator, Etc.
Work with Aruba NOC (Network Operations Center) and Customer to install Remote Device Access (RDA) and Collectors as applicable
Coordinates Low Level Design (LLD) Review and Knowledge Transfer with the Aruba NOC team
Works with NaaS Ops team to facilitate monthly billing

What we offer

Health & Wellbeing benefits
Career development programs
Flexible working arrangements
Inclusive workplace

Fulltime

Network Engineer

Right now, we are looking for a Network Engineer for our Digital Site Services t...

Location

Sweden , Boden

Salary:

Not provided

Stegra

Expiration Date

Until further notice

Requirements

A university degree or equivalent experience within Engineering or Computer Science
Hands-on experience and in-depth knowledge of Software Defined Networking (SDN) and evpn vxlan networks
Several years of relevant experience in complex networks operations
Hands-on experience with firewall configuration
Experience with OT Networks and related industrial protocols
Knowledge of AWS Cloud networking
In-depth knowledge of network hardware, protocols and software technologies and best practices (routers, switches, routing protocols, WAN, Firewalls, Remote Access, etc.)
Hands-on experience with advanced Network Management Systems, such as Cisco Catalyst Center
Terraform, Ansible or Infrastructure-as-code experience
Hands-on experience with network services such as DHCP, DNS, radius

Job Responsibility

Designing, implementing, and maintaining Software Defined Networks with full redundancy across all layers
Deploying, configuring, and operating network layers such as routers, switches, firewalls, and network management systems
Monitoring performance, identifying issues early, and ensuring efficient, dependable connectivity across the site
Defining and implementing processes and routines for secure, reliable network operations and maintenance
Collaborating closely with vendors and internal teams to design networks aligned with business needs and best practices
Engage with stakeholders to understand business needs, prioritize connectivity requirements, and ensure the infrastructure supports productivity, safety, and sustainability in the factory
Documenting network processes, sharing best practices, and contributing to team learning and technical development
Participating in an on-call rotation to support our 24/7 operation of critical infrastructure

What we offer

Fair, competitive compensation aligned with collective agreements
Up to 30 days of paid vacation
Occupational pension
Parental benefits
Insurance
Relocation or immigration support
Subsidized gym memberships
Bike leases

Fulltime

Associate Manager, IT Operations

The Associate Manager role is essential for maintaining efficient tech support o...

Location

India , Hyderabad

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

Excellent leadership qualities
Demonstrated history of successfully leading teams
Excellent skills in developing processes and procedures
Excellent oral communication skills (fluent English speaker)
Excellent writing and presentation skills
6 - 8 years of IT experience in IT Infrastructure/IT Operations/ITSD/NOC
4 - 6 years of people management experience
Experience providing superior customer service
Experience with network monitoring reporting software
High energy and enthusiasm

Job Responsibility

Queue management
Auditing calls, chats, and tickets, and sharing feedback
Stakeholder management
Handling escalations
Driving major incidents
Managing performance reviews for 15 direct reports
Connecting with technical teams to streamline processes
Maintaining network uptime
Performing on-call duties during weekends
Creating shift rosters and making ad hoc changes efficiently

Network Operations Center (NOC) Manager

NTT DATA

Location:
United States , Tallahassee

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

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