Network Operations Center Lead Job at Infogain

Network Operations Center (NOC) Lead – Offshore Support

The NOC Lead will manage 24/7 offshore IT operations, ensuring service uptime an...

Location

India , Hyderabad

Salary:

Not provided

ACI Infotech

Expiration Date

Until further notice

Requirements

8+ years in NOC/IT Ops, 3+ in leadership
Tools: SolarWinds, Nagios, PRTG
Strong networking knowledge (TCP/IP, VPN, Cloud)
Certifications: CompTIA Network+, ITIL v3/v4
Excellent leadership & communication

Job Responsibility

Lead a team of NOC Engineers for 24/7 offshore monitoring and incident management
Act as escalation point for critical outages (P1/P2 incidents)
Enforce ITIL workflows across Incident/Change/Problem management
Generate daily/weekly reports on uptime, MTTR, and incident trends
Coordinate with onshore teams/vendors for RCA and resolution
Drive continuous improvement in NOC operations

Fulltime

Lead Mobile Speed Operator

Work closely with Field Supervisor to maximize efficiency and performance of mob...

Location

United States , Philadelphia

Salary:

Not provided

Verra Mobility

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent
Good written and verbal communication skills
Ability to perform job at a high level with little on the job supervision
Ability to operate a computer
Ability to self-motivate
Ability to work first or second shift depending on assignment
assignments will require weekend shifts
Ability to stand or sit for extended periods of time
Ability to perform strenuous physical labor under adverse field conditions
Ability to use hands to handle, finger or feel

Job Responsibility

Work closely with Field Supervisor to maximize efficiency and performance of mobile unit team
Drive and deploy Mobile Speed Units to scheduled deployment sites agreed upon in the city contract
Set up, spot check and take down the Mobile Speed Unit photo system
Responsible for completing and ensuring the accuracy of court deployment forms with deployment data
Work closely with the Field Supervisor to provide continuous training to the mobile unit drivers
Responsible for training new drivers and provide continuous training to ensure maximum deployment is achieved in all assigned jurisdictions
Knowledgeable in camera setup to ensure that quality images are produced at the time of deployment
Review and verify that all deployment forms are accurate within the assigned jurisdiction
Work with Field Supervisor to produce weekly schedules for van deployments
Work closely with the Network Operations Center (NOC) / Verra Command Center (VCC) to maximize deployment hours

Fulltime

Lead Mobile Speed Operator

Work closely with Field Supervisor to maximize efficiency and performance of mob...

Location

United States , Philadelphia

Salary:

Not provided

Verra Mobility

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent
Good written and verbal communication skills
Ability to perform job at a high level with little on the job supervision
Ability to operate a computer
Photography knowledge and skills a plus
Ability to self-motivate
Ability to work first or second shift depending on assignment
assignments will require weekend shifts
Ability to stand or sit for extended periods of time
Ability to perform strenuous physical labor under adverse field conditions

Job Responsibility

Work closely with Field Supervisor to maximize efficiency and performance of mobile unit team
Drive and deploy Mobile Speed Units to scheduled deployment sites
Set up, spot check and take down the Mobile Speed Unit photo system
Complete and ensure the accuracy of court deployment forms with deployment data
Provide continuous training to the mobile unit drivers
Train new drivers
Ensure quality images are produced at the time of deployment
Review and verify that all deployment forms are accurate
Work with Field Supervisor to produce weekly schedules for van deployments
Work closely with the Network Operations Center (NOC) / Verra Command Center (VCC) to maximize deployment hours

Fulltime

Community Support BizOps Lead

We are looking for a Sr. BizOps Lead to be part of our global CS Business Operat...

Location

Ireland , Dublin

Salary:

98000.00 - 122000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years experience in business operations or operations management roles, preferably supporting large scale organizations that are global in nature with a proven track record of leading/driving results
Operations, Management Consulting or Financial/analytics background preferred
Must have deep functional domain expertise and knowledge in contact center operations and best practices
Understanding of contracts and commercial frameworks is a plus
Experience with process design and optimization, strategic operations and customer support strategies
Works effectively in a global fast-paced environment with the ability to solve problems while managing multiple priorities
Strong analytical and problem-solving skills with a proven track record for using data to develop and implement strategic initiatives and drive key business decisions
Experience using SQL, Python and/or Tableau is required
Is able to anticipate business and industry issues as a basis for recommending large scale product, process or service improvements
Excellent stakeholder management skills with the ability to influence at all levels

Job Responsibility

Oversee the business operations of the global contact center, ensuring that it meets the business performance standards and targets
Develop and drive the business performance management system across the CS organization
Build and foster a robust, transparent and cooperative synergy across departments by aligning contact center goals and initiatives with broader organizational objectives
Monitor key business performance indicators (KPIs) and work with the cross functional teams to develop actions plans based on data-driven analysis to optimize business performance
Partner with CS analytics to design the right operational dashboards
Serve as the primary liaison with finance for all matters pertaining to the CS operational fiscal plan budget
Drive the annual business planning process and work with finance to build the operating budget
Build the process for driving the overall Operational Efficiencies targets
Drive all ROI, budget management in partnership with Finance, roadmaps, LT planning needs for the CS organization
Own budget and spend policy operations, developing strategies for spend allocation and operationalizing the achievement of targets set by Finance

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Manager, Infrastructure Operations

As the Manager of Operations at KAYAK, you will be a pivotal part of our team, r...

Location

United States , Concord

Salary:

Not provided

KAYAK

Expiration Date

Until further notice

Requirements

A minimum of 5 years of experience in operations management within technology or a related field, with a proven track record of managing successful operational projects
Experience with direct oversight of Data Center management and operations
Proficiency with relevant tools and technologies used in operational management, such as network management systems, data analytics, and security protocols
Strong leadership and team management abilities, capable of mentoring and guiding team members
Excellent interpersonal and communication skills and ability to collaborate across diverse teams and collaborators
Strong analytical skills with the ability to solve complex operational issues and drive effective solutions

Job Responsibility

Oversee and ensure efficient day-to-day operations for KAYAK’s services. This includes managing infrastructure, deployment, monitoring security issues and accessibility
Data Center management including, but not limited to, project management of larger, more long-term and daily projects, maintaining the center and vendor relationships, and purchasing of hardware and software
Manage and mentor a team of operations engineers, fostering an innovative and collaborative working environment
Identify areas for operational improvement, implement standard processes, and streamline operational workflows to enhance productivity and efficiency
Lead critical operations projects from conception through to execution, including process optimization initiatives and adherence to project timelines
Work closely with cross-functional departments such as IT, Engineering, and Security to ensure efficient operations and integration
Serve as the primary point of contact for operational queries and issues, ensuring timely resolution and maintaining high standards of service
Oversee the budgeting for operations-related activities, ensuring resource allocation is effective and within budget

What we offer

Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth
Company-paid subscription to HeadSpace
Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
No meeting Fridays
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth: Development Dollars
Leadership development

Fulltime

Data Center Engineer

Akuna is seeking a Data Center Engineer, based on the East Coast, to join our IT...

Location

United States , East Coast (Secaucus, Carteret, Mahwah, New Jersey metro area)

Salary:

100000.00 USD / Year

AKUNA CAPITAL

Expiration Date

Until further notice

Requirements

3+ years of data center experience
Bachelor's degree in computer science, Information Systems, or a related field preferred
Knowledge of data center procedures (hardware racking, network cabling, etc.)
Experience working in a modern, large-scale data center
Understanding network hardware (switches, SFP’s), servers (memory, hard drives), and cabling (fiber optic cabling standards / types)
Proven ability to diagnose problems quickly
Highly motivated and organized self-starter
Ability to clearly communicate detailed instructions both verbally and written
Strong appreciation for teamwork
Willingness to travel out-of-state and occasionally work outside of core business hours and on weekends

Job Responsibility

Oversee building, organizing, and maintaining data center infrastructure at colocation facilities
Lead scheduling of daily East Coast Data Center Operations activities
Install, replace, upgrade, and move cables and equipment
Plan and execute data center moves and re-organization
Partner with Asset Manager on tracking and reporting
Maintain a local inventory of cables and equipment
Use monitoring tools to detect and respond to critical issues
Troubleshoot technical issues and respond to hardware failures
Coordinate with third-party vendors for support and remote hands
Develop and maintain documentation of data center procedures and deployments

What we offer

Discretionary performance bonus
Comprehensive benefits package (employer-paid medical, dental, vision, retirement contributions, paid time off, and other benefits)

Fulltime

Manager, Data Center Network Deployment & Support

Meta is hiring a Data Center Network Deployment & Support Manager to lead the de...

Location

United States , Aiken

Salary:

162000.00 - 227000.00 USD / Year

Enterprise Network Operations Manager

The Enterprise Network Operations Manager is responsible for the daily oversight...

Location

United States , Denver

Salary:

127000.00 - 150000.00 USD / Year

Alterra Mountain Company

Expiration Date

Until further notice

Requirements

Proven track record managing complex and highly technical networking ecosystems including delegation of complex work streams to direct reports, outside team members, and third-party contractors and vendors
Demonstrated experience managing a technically and regionally diverse team, with a focus on performance management, capability development, and improving team processes by leading through example
Expert-level knowledge and experience in Cisco and Meraki routing, switching, identity services, automation, and WiFi technologies with demonstrated ability to track and understand emerging vendor strategies and roadmaps and their relevancy to the organization’s needs
Expert-level knowledge in Palo Alto Next Generation Firewall technologies including inspection, awareness, IPS, AMP, SSL/TLS, Identity Access Control, URL filtering, Segmentation, and the path towards Zero Trust
Expert level knowledge of all layers of networking and specific in-depth experience with switching, routing technologies and protocols such as EIGRP, BGP, and OSPF, and transport layer technology
Comprehensive understanding and expertise across networking concepts and constructs including SDWAN, VPN, DNS, DHCP, Load Balancing, and cloud-based access, auth, and overlay technologies
Expert-level knowledge in monitoring, logging, and broad observability platforms, including automations, alerting, and scripting for fail over monitoring and management
Extensive experience in stakeholder management, including excellent written and verbal communication skills for both technical and non-technical audiences
Demonstrated ability to work with financials, funding proposals, procurement processes, accounts payable/receivable, and forecasting models
Functional knowledge of Microsoft Azure cloud services with practical experience using Azure networking constructs

Job Responsibility

Lead and mentor a team of network administrators, analysts, and other network operations personnel responsible for 24x7 network operations and project execution, setting clear priorities and measures of success for the department
Develop team members in pursuit of their career goals, and work with other IT leaders to find opportunities to grow and support the broader IT team
Oversee the health, capacity, security, and performance of all network infrastructure, including routers, switches, firewalls, SD-WAN, WiFi, VPN, cloud networking, and data circuits
Own IT Service Management processes for the Networking team, including incident, problem, request, and change management, including timely response, robust communications, root cause analysis, and corrective action plans to ensure continual improvement in our service delivery
Collaborate with the Architecture and Engineering team to define patterns, ensure operational viability, repeatability and scalability through technology/vendor evaluation, design, engineering and implementation of cloud, data center and resort-based networks including WAN, LAN, wireless, and network security solutions
Establish runbooks in compliance with our security operations and internal audit requirements and ensure alignment to best practices and compliance frameworks (PCI, SOX, etc) for the networking technology domain
Maintain and enhance network monitoring, alerting, logging, and observability platforms. Leverage automations and scripting to optimize tasks, improve reliability, and reduce time to resolution
Ensure accurate and maintained documentation for physical and logical diagramming, wiki articles, and support channels
Oversee the implementation, operationalization, and documentation of new Enterprise Network infrastructure including M&A, capital expansion, and tech refresh/technical debt addressment initiatives
Create and maintain strong relationships with enterprise and resort-based teams to ensure compelling and effective engagement in priority projects and other technology discussions

What we offer

Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
401(k) plan with generous company match
Paid parental leave of up to 6 weeks for eligible employees
Commuter benefits (Denver employees only)
Hybrid workplace policy encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver’s RiNo Art District neighborhood (for eligible employees)

Fulltime

Network Operations Center Lead

Infogain

Location:
Poland

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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