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Network Operations Center Engineer

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Infogain

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Location:
Poland

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

140.00 - 160.00 PLN / Month
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Job Description:

You will join an SRE-aligned operations team responsible for keeping a mission-critical, global cloud platform reliable, performant, and secure. The project focuses on 24/7 cloud operations, proactive monitoring, incident response, and continuous improvement of observability coverage across multi-region GCP environments. You will work closely with SRE, Cloud Engineering, and development teams to maintain high availability, support business continuity, and drive operational excellence.

Job Responsibility:

  • Monitor cloud infrastructure across multiple regions using advanced observability and monitoring tools
  • Respond to alerts and incidents in real time
  • provide supporting data for root cause analysis and escalate issues when required
  • Troubleshoot issues related to cloud networking, containers, storage, and APIs
  • Maintain and continuously improve troubleshooting guides (TSGs), incident response procedures, and operational documentation
  • Collaborate with SRE, Cloud Engineering, and development teams to resolve infrastructure and reliability issues
  • Perform routine health checks across the cloud environment
  • Perform routine patching and upgrades of observability and monitoring agents across the platform
  • Ensure compliance with SLAs, security policies, and operational standards
  • Participate in a 24/7 on-call rotation and support disaster recovery and business continuity activities
  • Analyze performance metrics and provide recommendations for optimization and automation

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent professional experience)
  • 1–2 years of experience in a NOC, operations, or cloud infrastructure support role
  • Strong understanding of cloud platforms and services (AWS, Azure, GCP)
  • Familiarity with container orchestration technologies (Kubernetes, GKE) and CI/CD pipelines
  • Experience with monitoring and logging tools such as Datadog, Dynatrace, Prometheus, Grafana, ELK, CloudWatch, Splunk, Sumo Logic, New Relic, or similar solutions
  • Proficiency in Linux/Unix environments
  • Basic scripting or automation skills (Python, Bash, PowerShell) and/or Infrastructure as Code exposure (Terraform)
  • Strong communication skills, with the ability to document incidents and collaborate effectively
  • Must possess a legal work permit in Poland
What we offer:
  • Hybrid work model combining office & remote work
  • Attractively located office with collaboration spaces
  • Onsite parking space for employees
  • Referral program with financial bonus
  • Life Insurance
  • Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment
  • Access to internal Learning Platform with multiple trainings oriented for professional growth
  • Access to MyBenefit platform (Multisport included)
  • Team Building activities
  • Charity initiatives
  • Working environment promoting diversity and inclusion
  • Private medical care - Platinum Package

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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