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Network Operations Center Engineer

United States, Martinsburg 61900.00 - 141000.00 USD / Year · Job Posted January 04, 2026
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Job Description

Monitor network administration and maintenance operations. Resolve network incidents to ensure the smooth running of the network operation center. Apply specific functional, working, and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance. Review or guide activities of junior employees.

Job Responsibility

  • Monitor network administration and maintenance operations
  • Resolve network incidents to ensure the smooth running of the network operation center
  • Apply specific functional, working, and general industry knowledge
  • Develop or contribute to solutions to a variety of problems of moderate scope and complexity
  • Work independently with some guidance
  • Review or guide activities of junior employees

Requirements

  • Experience with managing service requests using a ticketing system
  • Experience with network management tools
  • Ability to configure a Cisco router, switch, and firewall via command line interface
  • Ability to work 3rd shift: 9pm - 7:30am EST Wed-Sat
  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
  • HS diploma or GED

Nice to have

  • Experience with configuring ACL rules for use with Palo Alto firewalls
  • Experience with setting up Site-to-Site VPNs utilizing Cisco Firewalls or Cisco Routers
  • Experience with Cisco ASDM or NetScaler
  • Experience with Cisco AnyConnect VPN or other remote access solution
  • Experience with Citrix Access Gateway (ISE), SolarWinds, or nGenius
  • Knowledge of multi-area OSPF, BGP, and MPLS environments
  • Ability to perform packet capture and analysis using Palo Alto firewalls
  • Ability to obtain a Cisco Certified Entry Networking Technician (CCENT), Network+, Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), or Cisco Certified Internetwork (CCIE) Certification within 6 months of start date

What we offer

  • Health, life, disability, financial, and retirement benefits
  • Paid leave
  • Professional development
  • Tuition assistance
  • Work-life programs
  • Dependent care
  • Recognition awards program

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