Network Operation L2 Job at Realign (New Delhi)

L2 Network Engineer - Citrix Load Balancer

The Networking Managed Services Engineer (L2) at NTT DATA is responsible for ens...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools
At least one technical certification in the above-mentioned technologies
Strong planning skills, with the ability to anticipate and adapt to changing circumstances
Adaptability and resilience in a dynamic work environment
Ability to communicate and work effectively across different cultures and social groups
Proficiency in active listening and client-centric communication
A positive outlook and the ability to work well under pressure
A client-first attitude, always seeking to create positive client experiences
A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience

Job Responsibility

Ensuring the operational integrity of clients' IT infrastructure
Proactively monitoring, identifying, investigating, and resolving technical incidents and problems
Working closely with clients and internal teams to restore services in line with service level agreements (SLAs)
Reviewing client requests and tickets and applying technical expertise to resolve them
Handling second-line support for incidents and requests of medium complexity
Proactively monitoring work queues, executing operational tasks, and updating tickets
Identifying, analysing, and logging issues before they escalate
Communicating with other teams and clients to provide support and ensure changes are executed with clear risk identification and mitigation plans
Highlighting key tickets and upcoming critical tasks during shift handover
Escalating tickets to ensure the right focus from Centres of Excellence (CoE) and other teams

Fulltime

L2 Network Engineer

Location

India , Mumbai

Salary:

Not provided

Aksentt Tech

Expiration Date

Until further notice

Requirements

Minimum 5+ years experience in supporting financial domain customers
May participate in a 24x7 Support Operation and 24x7 on-call rotation
ZScaler Experience: Experienced with the Zscaler ZIA portal
Creating Zscaler firewall control policy based on change request
Creation of GRE Tunnel / IPsec tunnel configuration
Location Management and Sublocation policy configuration
URL and cloud app control configuration
SSL inspection policy configuration
Configuring the Advanced Threat Protection Policy
Hosted PAC file configuration

Job Responsibility

As a technical support engineer for the ZScaler platform, engage and empathize with customers/users to support and resolve technical issues through completion leading to a good customer experience with effective customer interactions

Fulltime

Network Engineer -L2- SDWAN-HPE

As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a dev...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools
At least one technical certification in the above-mentioned technologies
Strong planning skills, with the ability to anticipate and adapt to changing circumstances
Adaptability and resilience in a dynamic work environment
Ability to communicate and work effectively across different cultures and social groups
Proficiency in active listening and client-centric communication
A positive outlook and the ability to work well under pressure
A client-first attitude, always seeking to create positive client experiences
A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience

Job Responsibility

Ensure clients' IT infrastructure and systems remain operational
Proactively monitor, identify, investigate, and resolve technical incidents and problems
Review client requests and tickets, apply technical expertise to resolve them
Handle incidents and requests of medium complexity for second-line support
Proactively monitor work queues, execute operational tasks, and update tickets
Identify, analyze, and log issues before escalation
Communicate with other teams and clients to provide support and ensure changes are executed with risk identification and mitigation
Highlight key tickets and upcoming critical tasks for shift handover
Escalate tickets to ensure focus from Centres of Excellence and other teams
Collaborate with automation teams to optimize efforts and automate routine tasks

Fulltime

Network Engineer (L2)

The Cross Technology Service Delivery Field Support Engineer (L2) is a developin...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Good communicate skills, both verbal and written
Ability to plan activities and projects well in advance and take into account possible changing circumstances
Ability to maintain a positive outlook at work
Ability to work well in a pressurized environment
Ability to work hard and put in longer hours when it is necessary
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
Ability to adapt to changing circumstances
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey
Bachelor's degree or equivalent in Information Technology or Computing or related field
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

Operation Support L2 Analyst

The Operation Support L2 Analyst is accountable for all aspects of the efficient...

Location

India , Vadodara

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Understanding of the ITIL Framework (certification not required)
Exposure to client interaction
Proficiency in English, both verbal and written
Working experience of operating systems (Windows) and networking concepts is essential
Working knowledge and experience in Windows troubleshooting and SQL are required
Ability to diagnose problems by analysing logs, error messages, and application performance
Experience with MS SQL, including the ability to run/create basic queries independently to retrieve results from the database and perform modifications

Job Responsibility

Interact with global customers through phone, email, ITSM tool and any other mode of communication that we may adopt from time to time
Remain updated with support changes and updates, adhering to company policies and the incident management process
Utilize technical understanding to question and clarify incidents raised by clients before agreeing on incident assignment (incident triage)
Take day-to-day responsibility for assigning incidents through the client’s or PMC’s incident management system
Understand and execute agreed processes for implementing fixes and changes
Comprehend the impact of incidents on the client and respond appropriately, exhibiting the right sense of urgency
Provide regular communication to clients and internal teams on assigned activities and incidents, ensuring all interested parties are clear on the current status. Highlight any issues that might impact delivery within the defined timescales to the Team Lead/Service Desk Manager
Understand and apply the incident escalation structure
Follow up with clients to close incidents, obtaining confirmation from clients that the incident can be closed
Escalate to the Team Lead/Service Desk Manager when there are resource conflicts or when SLAs are at risk of not being met

Fulltime

Network Engineer (L2)

You will be responsible for operational support, installation, configuration of ...

Location

Lithuania , Vilnius

Salary:

3819.51 - 5456.44 EUR / Month

Cencora

Expiration Date

Until further notice

Requirements

Bachelor’s degree or technical institute degree/certificate in a relevant field or equivalent work experience
At least 3-5 years of relevant experience
Demonstrates in-depth knowledge of a broad range of hardware and software products
Hands on knowledge of IT service delivery operations
Experience in working with cross functional security and IT teams
Good understanding of IT Operations, Service Delivery, Solutions delivery, Infrastructure and Data Management
Experienced in hosted or cloud-based systems and/or experience with intrusion detection systems
Excellent interpersonal, communication and collaboration skills to successfully interact and influence security team members and Cencora IT service delivery teams
Ability to communicate effectively both orally and in writing
ability to perform presentation to Information Security team members

Job Responsibility

Manage day-to-day security, network configuration, maintenance and troubleshooting of Security and Network devices
Work on alerts, incidents, requests and changes
Maintaining multi-site network operations over both private and public infrastructure
Manage day-to-day running of Cencora international VPNs connecting over 250 locations together with site-to-site hardware VPN
Researching, analyzing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance
Assessing and recommending improvements to network operations and integrated hardware, software, communications and operating systems
Setup and configure wireless network that supports open guest and secured communications to internal and external sources
Configure and Setup Security and Network Appliances for access to business applications
Preparing and maintaining procedures and documentation for network inventory, recording diagnosis and resolution of network faults, enhancements and modifications to networks and maintenance instructions
Monitoring network traffic, activity, capacity and usage to ensure continued integrity and optimal network performance

What we offer

competitive annual bonus
life insurance from Day 1
best-in-class health insurance package
up to 6 fully paid benefit days a year
referral bonus scheme
boundless learning opportunities
global Employee Assistance Program
office location in Quadrum equipped with everything you need for a small break at work and fresh snacks at all times

Fulltime

IT Network Engineer L2

Location

Serbia , Belgrade

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication
2–4 years of practical experience in network engineering or IT support, working with Cisco networking equipment and wireless networks
Solid hands-on knowledge of configuring and troubleshooting Cisco routers and switches
Basic understanding of firewall setups and Wi-Fi network management
Working familiarity with both Windows and Linux systems, especially for managing network services
Good understanding of TCP/IP, DNS, DHCP, VPN, and basic routing protocols such as OSPF and BGP
Skilled in using diagnostic tools like Wireshark, PRTG, or Zabbix to identify and resolve network issues
Strong analytical mindset with the ability to stay calm and methodical under pressure
Excellent communication and teamwork skills with a proactive and collaborative attitude
Willingness & ability to work in shift rotation (including night shifts)

Job Responsibility

Support the configuration, monitoring, and maintenance of Cisco networking equipment including switches, routers, and firewalls to ensure stable and high-performing network operations
Assist in the deployment and optimization of wireless networks, ensuring seamless connectivity and rapid troubleshooting when needed
Monitor network systems proactively to maintain performance, reliability, and security across all environments
Diagnose and resolve network-related incidents efficiently, escalating when necessary and keeping detailed documentation of all actions taken
Provide support for Linux and Windows systems related to network services such as DNS, DHCP, and VPN
Maintain clear and up-to-date network documentation, ensuring transparency and operational continuity
Contribute to implementing and enhancing network security measures including ACLs, firewalls, and VPNs under the guidance of senior engineers
Collaborate closely with IT and Systems teams to deliver stable, secure, and efficient infrastructure solutions

What we offer

Excellent remuneration package based on experience, skills, and performance
Be part of a dynamic international team with a positive and friendly atmosphere
Guidance and tools to reach career potential
Work with advanced networking technologies in a fast-paced, international environment
Continuous learning and professional development through training and mentorship
Clear career path with opportunities to advance within network operations or infrastructure teams
Performance bonuses
Private health insurance
Free gym membership
And many others

Fulltime

Network Security Engineer (L2)

As a Network Security Engineer (L2) at NTT DATA, your role will be to ensure tha...

Location

Spain , Barcelona

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
Certifications relevant to services supported
CCNA certification in must
Moderate level of relevant managed services experience handling Security Infrastructure
Moderate level of knowledge in ticketing tools preferably Service Now
Moderate level of working knowledge of ITIL processes
Moderate level of experience working with vendors and/or 3rd parties

Job Responsibility

Ensure that clients' security infrastructures and systems remain operational
Monitor, identify, investigate, and resolve technical incidents and problems
Handle client requests or tickets with technical expertise
Actively manage work queues, perform operational tasks, and update tickets
Identify issues and errors early on, log incidents promptly
Provide second-level support
Execute changes responsibly, flagging risks and mitigation plans
Work closely with automation teams
Audit incident and request tickets for quality
Assist L1 Security Engineers with triage and troubleshooting

Fulltime

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Network Operation L2

Job Description

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