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Join Our Network Office Team - Shape the Future of Bus Services in the Diamond Bus Network. Do you thrive in a fast-paced environment where planning, coordination, and problem-solving are key? Are you passionate about keeping public transport running smoothly and efficiently? If so, we want you to join our Network Office team – the central hub that keeps our bus operations flowing.
Job Responsibility:
Prepare compliant bus service registration files with varying local authorities within the required timelines
Produce schedule of bus workings and driving duties in line with legal driving regulation
Maintain and improve timetable accuracy on customer end
Provide TransXChange and other data files for internal and external use
Manage back-office data within the timetables system for roadside publication
Liaise with other departments to effectively prepare customer and staff information on timing, route, and network changes
Responsible for accurate route mapping and service mapping
Build timetables and provide accurate information to assist the company with tender bids for new contracts
Production and maintenance of rota lines and importing rotas into allocation systems
Provide files for importing duties and scheduling files to assist with driver recording duties and lost mileage recording
Ensure the business is in line with legal requirements from the Department for Transport or contractual obligations with Local Authorities
Work with commercial analysts to identify and look for improvements in bus schedules / network performance
Maintain Next Stop systems and Destination Blind programming in line with accessibility regulation
Liaise with local depots around the procurement and coordination of rail replacement and other private hire work
Investigate delays and other issues across routes being able to effectively improve performance
Work with depots to identify upcoming roadworks and plan/communicate diversions
Requirements:
Self-motivated with a positive “can do” attitude to all tasks
Reliable, conscientious with the ability to take ownership of issues
Strong organisational skills with the ability to manage workload
Strong numeric and analytical skills, Microsoft Office
Ability to work on own initiative as well as part of a team
ability to demonstrate a flexible and co-operative approach towards changing bus