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Woolworths Supermarkets Logo Woolworths Supermarkets · Logistics

Network Logistics Manager

Australia, Victoria · Job Posted May 14, 2026
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Job Description

The role of Network Logistics Manager has a responsibility for owning the day to day management of Woolworths Online deliveries across the state and will require a logical thinker with a customer first attitude. The role will engage with a range of internal (e.g. store leadership & operational teams, IT & logistics) and external stakeholders (e.g. customers & 3PL carriers) to deliver exceptional customer experiences in the most effective and efficient method.

Job Responsibility

  • Manage and support of 3PL Logistics carriers to ensure contract compliance, accountability to Woolworths policies and procedures, are operating in a safe manner and promote a safe environment and best in class customer experience
  • Support team and customer-centric initiatives to over 1,000 supermarkets and our growing network of eCom enabled fulfilment centres and analyse the operation of the business to ensure that the customer is receiving best in class service
  • Work with state operational teams and transport to manage capacity and volume across stores and make recommendations for future planning
  • Support development, planning and implementation of the national eComX communication and engagement strategy across support and operations, ensuring consistency in messaging across all channels for key deliverables, strategy, BAU and focus areas including efficiency, smart growth and safety
  • Network Optimisation - Reviewing window and geographic mapping profile for stores to address concerns with on time delivery, drop cost and capacity fluctuations
  • Travel for store visits and a constant presence in the field, providing actionable insights from the analysis of data, process improvement at store and driver level as well as communication with and management of 3PL Logistics Carriers

Requirements

  • Previous retail operational experience in FMCG, eCommerce, logistics or supply chain environment
  • Strong organizational and time management skills to thrive in a fast paced environment
  • Leadership and negotiation skills, with a solution driven, continuous improvement and customer first mindset
  • Demonstrated ability to communicate well with Internal & External customers to meet or exceed expectations
  • Demonstrated ability to manage external providers to deliver strong performance outcomes
  • Strong computer skills – Excel, Routing system, Powerpoint, Google for Work Suite and experience working with and interpreting data to derive actionable insight
  • Flexibility to work hours - including an on call roster

What we offer

  • An attractive remuneration package including vehicle
  • Hybrid working arrangements
  • An exciting career - as our business grows, so do the opportunities for our people
  • Opportunity to collaborate with some of the brightest and best minds in Australia across our brands
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