This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Network Installs Engineer (L2) at NTT DATA is a developing subject matter expert responsible for ensuring client solution requirements are resolved in line with Service Level Agreements (SLAs). This role involves configurations, installations, and troubleshooting of network issues.
Job Responsibility:
Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
Takes responsibility for problem resolution and troubleshooting during project lifecycle
Escalates complex problems to the relevant third parties
Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
Compiles and maintains project administration (Time Capture and feedback to stakeholders)
Conducts elementary presentations within the customer's organization
Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
Performs any other related task as required
Requirements:
Bachelor's degree or equivalent in Information Technology or Computing or a related field
Evidenced Cisco experience
CCNA
CCNP advantageous
Fortigate
Routing and Switching
MikroTik
Moderate level of work experience in technical implementation engineering, specific to Networking technologies
3-6 years experience in a Networking role or environment
Moderate level of experience engaging with clients and conducting presentations
Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
Moderate level of experience in diagnosis and troubleshooting