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The Network Engineering Manager is responsible for leading a team of network professionals and overseeing the performance, reliability, and security of enterprise network infrastructure across multiple sites. This role emphasizes leadership, strategic planning, and cross-functional collaboration to ensure the network environment effectively supports institutional priorities. The position is primarily managerial, with a focus on guiding teams, managing projects, and driving continuous improvement.
Job Responsibility
Lead and mentor a team of network engineers, fostering accountability, collaboration, and professional growth
Oversee the design, implementation, and support of enterprise network infrastructure, ensuring high availability and performance
Establish and enforce standards, policies, and best practices for network operations and systems administration
Manage multiple large-scale, concurrent projects, including planning, execution, and progress reporting
Partner with stakeholders across the organization to align network initiatives with business and academic needs
Oversee vendor relationships, contracts, and renewals to ensure optimal service delivery and cost efficiency
Ensure accurate documentation, inventory management, and operational reporting for network systems
Drive continuous improvement initiatives, incorporating emerging technologies and industry best practices
Act as a primary point of contact for network-related services, escalations, and strategic initiatives
Promote strong communication and collaboration between technical teams and non-technical stakeholders
Requirements
Bachelor’s degree in Computer Science, Information Systems, Business, or a related field
5+ years of experience managing technical teams, including direct supervision of network engineers
7+ years of experience supporting enterprise network environments
Strong expertise in network infrastructure technologies, including routing, switching, VPNs, wireless, and VoIP systems
Experience supporting large-scale environments with 1,000+ users and distributed networks
Proven ability to manage multiple priorities and lead complex, concurrent projects
Strong communication and documentation skills, with the ability to engage both technical and non-technical audiences
Demonstrated experience troubleshooting complex issues and leading resolution across teams and vendors
Nice to have
Experience in higher education or similarly complex, multi-site organizations