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Network Engineering Advisor

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NTT DATA

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Location:
Mexico , Guadalajara

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Network Engineering Advisor role at NTT DATA involves maintaining and troubleshooting network systems, with a focus on Cisco Routing & Switching and Fortinet SDWAN. Candidates should have over 10 years of experience and a bachelor's degree. The position requires expertise in various networking protocols and monitoring tools, along with the ability to work in a 24X7 rotational shift environment.

Job Responsibility:

  • Plan, implement, and maintain networked systems, including configuration management, troubleshooting network issues, and coordinating with vendors for installations of network hardware such as Arista, Fortinet, Cisco, and Aruba routers & switches, wireless controllers, and circuits
  • Conduct in-depth technical analysis of software, hardware, and network systems, with a focus on Fortinet SDWAN, LAN/WAN communications, network nodes, routers, and switches
  • Serve as a technical liaison with vendors and customers, ensuring smooth resolution of network-related concerns
  • Apply advanced knowledge of WAN/LAN and internet protocols to troubleshoot existing network issues, implement new solutions, and manage migration projects
  • Provide on-call support for high-severity issues and facilitate change requests outside of business hours as required
  • Operate as a NOC Engineer, responsible for troubleshooting and performing all activities across Fortinet WAN, Cisco wireless ensuring seamless network operations
  • Serve as a Point of Contact (POC) for network appliance evaluations, troubleshooting network and circuit issues, and coordinating with circuit providers and stakeholders to maintain an efficient and reliable network infrastructure

Requirements:

  • Strong proficiency in network performance monitoring and troubleshooting techniques
  • Fair understanding of service provider routing and switching technologies (LDP, RSVP, MPLS, MP-BGP)
  • Solid knowledge of network-related hardware and software
  • Foundational experience with Cisco Wireless LAN Controllers (WLCs) including 5500, and 9800 WLC models
  • Minimum 10+ years of experience in Routing & Switching
  • Bachelor's degree or equivalent education/experience
  • Willingness to work night shifts as required
  • Expertise in Cisco R&S, Fortinet SDWAN, specifically Routing & Switching protocols such as OSPF, BGP, eigrp, RSVP, MPLS, and NAC
  • Experience with network monitoring tools such as ServiceNow, SolarWinds, ThousandEyes, and NetBox is highly desirable

Additional Information:

Job Posted:
March 01, 2026

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