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This role will focus on monitoring network infrastructure, troubleshooting incidents, and supporting ongoing operations to ensure reliable performance across a large-scale network environment. This role offers the opportunity to work in a collaborative operations environment focused on reliability, continuous improvement, and supporting mission-critical network infrastructure.
Job Responsibility:
Monitoring network infrastructure
Troubleshooting incidents
Supporting ongoing operations to ensure reliable performance across a large-scale network environment
Requirements:
2+ years of experience in network operations or technical support supporting live production environments
Hands-on experience with Cisco or Juniper routers and switches, including configuration and troubleshooting
Understanding of routing protocols, network performance troubleshooting, and network security fundamentals
Strong communication skills with the ability to support users through ticketing systems, documentation, and incident response