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Ready to take on a role where you can shape, support, and evolve the technology behind one of the UK’s biggest entertainment brands? We're looking for a passionate, proactive Network Engineer to join our IT team and help power the systems our customers rely on every day, both in club and online.
Job Responsibility
Owning 3rd-line network support and responding to escalations
Installing, configuring, and optimising network hardware and systems
Supporting large-scale deployments across the group
Leading and contributing to projects that deliver business change
Monitoring production systems and participating in the BAU/on-call rota
Working closely with DevOps, Infrastructure, and Project teams
Championing standards, best practice, and continuous improvement
Requirements
Juniper SRX & switching
Cisco firewalls & switching
Palo Alto / FortiGate technologies
Cisco Meraki
Network routing, security & troubleshooting
Hardware replacement and physical device support
Excellent communication
Proactive approach to identifying and resolving root causes
Passion for learning and adopting new technologies
Flexibility to support major incidents outside core hours
Strong documentation skills and attention to detail
Positive can-do attitude and collaborative nature
Full driving licence
Nice to have
Experience with ITIL
Industry-specific systems (bingo/gambling)
What we offer
Help@Hand – 24/7 access to GPs, mental health support, and more for you and your family
Company performance annual bonus
Thrive App – NHS-approved mental wellbeing support
Buzz Brights Apprenticeships & Buzz Learning – access to 100s of online courses