This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Network Engineer II role at NTT DATA involves providing professional second-line remote and onsite technical support. The candidate will manage incidents, ensuring adherence to service level agreements while deploying and troubleshooting enterprise network infrastructure. This position requires a bachelor's degree and a minimum of 4 years of experience in Cisco routing and switching.
Job Responsibility:
Deploy, configure, maintain and troubleshoot enterprise network infrastructure including Cisco routers and switches (core, aggregation, access) and Cisco Prime and ISE
Implement and support wireless LAN solutions using Cisco and Aruba hardware (controllers, access points, ClearPass or equivalent)
Provide operational support for LAN/WAN/WLAN environments: routing protocols (OSPF, BGP, EIGRP), switching (VLAN, STP/RSTP/MST), network access controls (802.1X, RADIUS/TACACS), NAT, VPN, QoS, etc.
Work on network documentation: diagrams (HLD/LLD), run books, change records, operational procedures
Collaborate with solution, architecture and project teams to plan network upgrades, technology refreshes, migrations and expansions
Provide onsite or remote support as required
may include after-hours support or travel to branch/off-site locations
Ensure adherence to standard processes (change management, incident management, problem management) and collaborate with security/compliance teams for network hardening
Requirements:
Bachelor’s degree in computer science, Information Technology, Telecommunications or relevant discipline (or equivalent work experience)
Minimum 2 years of professional experience working with Cisco routing & switching in a medium/large enterprise or telco environment
Proven hands-on experience with Cisco and Aruba wireless (access points, controllers, WLAN management) in an enterprise, campus and Branch offices
Solid knowledge of LAN/WAN protocols: OSPF, BGP, EIGRP, MPLS, VPNs, VLANs, STP/RSTP/MSTP, QoS, IP routing, NAT etc.
Good troubleshooting skills: packet capture/analysis, understanding of TCP/IP suite, ability to isolate network issues end-to-end
Good communication skills in English
ability to work with stakeholders across teams
Self-starter, able to work independently and as part of a team, with strong analytical skills
Nice to have:
Certifications are an advantage: e.g., Cisco CCNA/CCNP Enterprise/CCNP wireless, Aruba ACCA/ACMP vendor certifications