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A well-established IT solutions provider delivering professional services, infrastructure, and networking projects to a wide range of clients across the North East. The company is known for its collaborative culture, technical expertise, and commitment to delivering high-quality solutions that meet customer needs. Joining the Professional Services team provides exposure to a variety of technologies and opportunities to work across multiple client environments.
Job Responsibility:
Delivering network-focused installation and upgrade projects on-site and remotely
Implementing and supporting LAN, WLAN, routing, and switching solutions
Conducting WiFi surveys, validating designs, and assisting with wireless network rollouts
Supporting modern workplace and cloud deployments, including Microsoft 365 migrations and security configurations
Working with Windows Server and Active Directory as part of integrated network projects
Reviewing technical designs produced during presales and contributing to project planning
Ensuring solutions are fully tested, documented, and handed over professionally
Producing clear technical documentation and installation reports
Managing workload across multiple projects and escalating issues when appropriate
Requirements:
Confident communicator, able to engage with clients and stakeholders professionally
Proactive, self-motivated, and customer-focused
Able to work independently while contributing to a project team
Strong organisational skills and attention to detail
Logical approach to troubleshooting and problem-solving
Hands-on experience with routing and switching technologies
Experience installing or supporting LAN and WLAN networks
WiFi surveys and wireless network deployment experience
Microsoft 365 administration and tenant configuration
Knowledge of Microsoft Entra ID (Azure AD)
Experience with Windows Server environments
Active Directory configuration and support
Nice to have:
Experience with firewall or network security technologies is advantageous but not essential
What we offer:
Hybrid working model with office and client-site visits
Structured career development and training opportunities
Exposure to modern workplace, cloud, and networking technologies
Supportive, collaborative team culture
Occasional out-of-hours work compensated or planned in advance
Opportunity to work on varied, client-facing projects across multiple industries