Network Engineer Job at Marriott Bonvoy

Job Description

The Network Engineer, functioning as a subject matter expert, oversees multiple property networks with a focus on high availability and continuous service improvement. Responsibilities include solution development, design, engineering, integration, operation, and escalation support for property LAN, WLAN, and WAN services. This role guides workgroups, resolves complex service requests, and manages CAPEX projects within time and budget constraints. Reporting to the Director of Hotel Technology, the position verifies overall requirements are met for continent IT executives, LAN service providers, end-user computing services, hosting services, and enterprise availability. The Network Engineer provides technical engagement throughout the infrastructure lifecycle, executing initiatives to simplify, standardize, optimize, and automate network designs, tooling, and operations to meet security and compliance requirements.

Job Responsibility

Trains and/or mentors team members and peers
Provides financial input on department and project budgets, capital expenditures and other cost/resource estimates as requested
Provides input into lifecycle, improvement, and standardization strategies
Identifies opportunities to enhance the service delivery processes
Fosters an environment of continuous improvement and structured processes and procedures that support high availability and a zero-fault culture
Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships
Actively participates as a member and leader of a team to move the team toward the completion of goals
Guides completion of project requests associated with network infrastructure
Oversees lifecycle management of network infrastructure and services, including capacity, health and performance management
Guides and performs continuous service improvement initiatives enhancing network availability for properties
Develops, maintains and updates operational run books, knowledge base articles, architectural designs and other artifacts associated with network infrastructure and its association with global network
Provides technical leadership, oversight, governance and direction for operational services related to property networks
Provides technical expertise to project team for successful project and change implementations
Guides analysis of current environment for deficiencies and provides solutions
Educates internal and external users of the technologies to continually improve the knowledge and skill-base of the organization on how best to operate and support the infrastructure services
Develops implementation plans, test plans, and timelines for projects and tasks
Participates in the evaluation and selection of infrastructure services products
Guides analysis of the current environment to detect critical deficiencies and recommend solutions for improvement
Implement and manage robust network security measures, leveraging advanced technologies and protocols, to proactively identify and mitigate vulnerabilities, ensuring the highest level of protection for company assets and data
Manages daily infrastructure operations to meet the availability SLA for network services
Interfaces with stakeholders to establish requirements
Guides/assists in configuration management
Works with vendors to resolve complex issues
Provides oversight, collaboration, provisioning, management and maintenance of technology products and service alternatives that improve the production services environment
Establishes and evolves monitoring and alerting for all production environments
Develops internal processes and training to provide team members with the needed skills and tools to support the production environments and deliver on project commitments
Performs complex quantitative and qualitative analyses for operational availability to promote a zero-defect environment
Identifies and understands issues, problems, and opportunities
obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action
Collaborates across technology disciplines as needed, demonstrating versatility by actively participating in and providing assistance for various technology management duties beyond the network realm to ensure seamless and efficient overall IT operations
Engages with internal and external customers to fulfill their network requirements, delivering hospitable and cordial service, ensuring a positive experience throughout the network implementation process

Requirements

Undergraduate degree or equivalent experience/certification
3 years’ experience in information technology or network infrastructure management
2 years’ experience with project management and implementation stills

Nice to have

Technical certifications (ITIL, Cisco, MCSE, etc.)
Experience in researching emerging technologies and trends, standards, and products
Experience in developing technology roadmaps and strategies
Demonstrate flexibility to work outside standard hours, particularly during change implementations
Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and IT teams
Strong attention to detail with an ability to manage effectively across multiple priorities and initiatives
Influencing skills and an ability to overcome barriers while driving change

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Network Engineer

Job Description

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