Network Engineer, Operations & Support Job at Meta (Henrico)

Network Engineer, Operations & Support

Meta's Site Services team is seeking a Network Engineer to support the deploymen...

Location

United States , Denver

Salary:

106995.00 - 159000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
2+ years of experience in enterprise network operations, deployment, or support roles involving switching, routing, wireless, and access layer infrastructure
Experience troubleshooting TCP/IP, IPv4/IPv6, VLANs, Spanning Tree Protocol, and wireless networking protocols in complex multi-site or campus environments
Experience working with network hardware vendors such as Cisco, Juniper, Arista, or equivalent platforms in an operational or deployment capacity
Experience collaborating with cross-functional partners including facilities, IT, and vendor teams to deliver network infrastructure projects
Experience maintaining operational documentation, network inventory systems, and configuration records to support compliance and audit requirements

Job Responsibility

Deploy and commission enterprise network infrastructure including switching, routing, wireless access points, and access layer systems across Meta's site and campus environments
Investigate and resolve complex network incidents affecting site services, coordinating with cross-functional teams and vendor partners to drive timely resolution and minimize impact
Participate in on-call rotation to support site network operations, identifying opportunities to improve escalation processes, tooling, and automation to reduce recurring issues
Collaborate with network engineering and facilities teams to ensure site network deployments align with design standards, reliability requirements, and security and compliance policies
Maintain accurate operational documentation, network inventory records, and configuration data to support ongoing site services operations and audit readiness
Analyze operational event trends and fault data to identify automation opportunities that reduce manual intervention and improve network reliability across site deployments
Partner with managed service providers and third-party vendors to coordinate deployment activities, track performance against service commitments, and drive resolution of delivery issues
Contribute to the development and enforcement of network standards and operational procedures for site services, ensuring consistent and compliant deployment practices across locations
Support capacity planning and infrastructure readiness efforts by tracking site network utilization, identifying gaps, and providing input into short- and long-term deployment roadmaps

What we offer

bonus
equity

Fulltime

Network Engineer, Operations & Support

Meta is looking for a Network Operations Engineer with a mix of solid technical ...

Location

United States , Denver

Salary:

162000.00 - 227000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, Information Technology, Operations Management, a relevant technical field, or equivalent practical experience
7+ years of experience with network operations and/or operations leadership while supporting large-scale operations in heterogeneous network environments
Experience working within a global team and collaborating with cross-functional teams in a fast-paced and dynamic environment with limited supervision
Project Management Professional (PMP) or related certification
Experience in implementing, maintaining the monitoring, alerting, and repairing systems for production networks in a DevOps environment
Lean Six Sigma or related certification (green belt or higher)
Experience with networking protocols and concepts, including BGP/OSPF, TCP/IP, and IPv6
Strong organization/multitasking skills and ability to adapt to quickly-changing priorities with excellent communication skills (verbal and written)

Job Responsibility

Be a key Subject Matter Expert in operations management with a focus on business process engineering, colo ops & performance management, compliance, networking, and AI tooling/automation
Formulate the right metrics and definitions of success to report and drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements
manage related programs, project budget plans, and budgets
Develop operations process improvement plans and transform with partner teams the improvements to scalable and automated AI-powered workflows by writing and reviewing the code to improve operational efficiency
Perform deep dives on complex operations and technical issues across program & networks (e.g. business process defects, opportunities for AI-automated tooling, operations compliance nonconformance, troubleshooting and resolving time-sensitive network issues
Anticipate potential operational risks and develop a mix of field support & oversight strategies (e.g, self-audit, compliance, etc…) to mitigate/minimize adverse impact
Support detailed planning with management, and reporting of all regulated controls throughout the relevant project lifecycles
Participate in team oncall rotation and improve issue/event escalation and emergency/incident response, including detailed after-action reviews to prevent future recurrences
Build cross-functional relationships and deliver results with partner teams (internally & externally) associated with all coordination, colo operations, and compliance issues, including with vendors, contractors, and stakeholders/partners
Support real-world operations & production challenges that affect network capacity & reliability, and take the lessons to improve current and future generation Coordination products & business processes

What we offer

bonus
equity
benefits

Fulltime

Network Engineer, Operations & Support

The ProdLabs Deployment Engineer provides essential technical expertise for depl...

Location

United States , Menlo Park

Salary:

162000.00 - 227000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent practical experience
7+ years of experience in network engineering, deployment, or lab/testbed environments
Extensive hands-on experience deploying, configuring, and troubleshooting network equipment (routers, switches, optical, transport, wireless, and emerging technologies)
Advanced expertise in optical systems, including optical transport technologies, DWDM, optical network design, and troubleshooting
Advanced familiarity with IP networking fundamentals (routing, switching, protocols such as BGP, OSPF, MPLS, etc.) and advanced network architectures
Proven experience preparing and executing Method of Procedure (MOP) documents for complex deployments
Advanced proficiency with network testing tools, methodologies, and lab infrastructure management
Demonstrated ability to lead technology evaluations, proof-of-concept testing, and readiness for production-scale validation
Demonstrated collaboration and communication skills with cross-functional teams

Job Responsibility

Deploy and support all facets of Meta’s network infrastructure in lab/testbed environments—including IP, optical, transport, wireless, and other emerging technologies
Execute network migrations, technology rollouts, and capacity augments within the lab setting
Prepare, review, and maintain MOPs tailored to lab deployments and experimental scenarios
Configure, test, and validate a wide range of network equipment and systems to support NPI and technology evaluation
Collaborate with cross-functional teams—including engineering, NPI, and project management—to deliver complex lab initiatives and technology trials
Ensure compliance with lab deployment standards, quality checks, and documentation requirements for all network technologies

What we offer

bonus
equity
benefits

Network Engineer, Operations & Support

Meta's Edge & Network Service team is actively looking for people to help us tac...

Location

Ireland , Dublin

Salary:

Not provided

Meta

Expiration Date

Until further notice

Requirements

Network Protocol: knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
Information Technology Functional Experience: Minimum of 10 years working within global network or infrastructure operations, deployment, design/engineering and/or support teams
Vendor Partner Experience: Minimum of 10 years experience partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors
Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations
Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript

Job Responsibility

Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
Escalation Management: Participate in the global team’s Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies

Network Engineer, Operations & Support

Meta's Edge & Network Service team is actively looking for people to help us tac...

Location

United States , New Albany

Salary:

135000.00 - 191000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
Optical Network: knowledge of DWDM, ROADM, and RLS technologies in complex troubleshooting scenarios. Ciena and Nokia (formerly Infinera) professional level or equivalent experience
Optical Technology Functional Experience: Minimum of 7 years working within global network or infrastructure operations, deployment, design/engineering and/or support teams
Vendor Partner Experience: Minimum of 7 years experience partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors
Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations
Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results

Job Responsibility

Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
Escalation Management: Participate in the global team’s Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies

What we offer

bonus
equity
benefits

Fulltime

Network Engineer, Operations & Support

Meta is looking for a forward thinking engineering leader with technical skills ...

Location

United States , Denver

Salary:

162000.00 - 227000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
Minimum of 10 years working within global network or infrastructure operations, deployment, design/engineering and/or support teams
Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios
Cisco and Juniper Professional level or equivalent experience
Minimum of 10 years of direct experience understanding and influencing network and infrastructure architectures
Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
Minimum of 5 years of direct experience within a global Network Operations Center or IT Operations Center environment
Minimum 10 years of logical troubleshooting and physical repair with an understanding of physical infrastructure
Minimum of 5 years experience partnering to translate performance issues into improvement plans with enterprise and service provider vendors
Experience identifying key metrics/measures that will be used to evaluate success

Job Responsibility

Incident Response: Drive work investigating complex technical and process issues on a global scale
Escalation Management: Participate in the global team’s Tier 3 and 4 on-call rotation
Operational Leadership: Drive improvement and indirectly manage the activities of a large contingent workforce
Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed
Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities
Data Measurement: drive quality into the metrics we report
Collaboration and Partnership: work closely on supporting our internal customers and vendors
Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy
Technical Leadership: Provide root cause analysis and corrective action leadership
Business Ownership: Represent the organization and manage interaction with third parties

What we offer

bonus
equity
benefits

Fulltime

Network Engineer, Operations & Support

The broader Edge Network Services (ENS) organization designs, builds(deploys), a...

Location

United States , Menlo Park

Salary:

159000.00 USD / Year ▼

Meta

Expiration Date

Until further notice

Requirements

Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
Minimum of 4 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
Minimum of 4 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
Minimum of 4 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements

Job Responsibility

Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
Escalation Management: Participate in the global team’s Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base

What we offer

bonus
equity
benefits

Network Engineer, Operations & Support (Subsea)

Meta is looking for a Subsea Network Operations Engineer responsible for the ope...

Location

Ireland , Dublin

Salary:

Not provided

Meta

Expiration Date

Until further notice

Requirements

Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
Experience in Subsea Operations, Deployments, and Technology with 5+ years industry experience
Experience with all possible wet plant failure mechanisms and how to diagnose and accurately locate faults whether electrical or optical
Experience managing and operating wet plant including BU's, WSS ROADMs and Repeaters
Familiarity with DCN operations, management, network security and architectures
Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs
CLS management experience including facilities maintenance and security
Prior experience managing PFE and troubleshooting complex subsea power and grounding issues
Experience in Subsea O&M including (but not limited to), contracting, marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading
Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer

Job Responsibility

Manage subsea network performance and operations
Perform MA duties on Meta owned cable systems as required
Act as O&M SME for contracting and provide consultative O&M guidance to internal Meta teams
Run all necessary meetings, day-to-day interaction, timeline, logistics and budget management
Run turnkey projects. Receive/review designs from engineering and run field deployments as needed
Act as primary liaison to third party vendors, both managed service providers and fiber providers, managing the operations/deployment relationship and driving performance
Coordinate regular meetings with vendors and have a familiarity with the contracts and drive measurable statistics against them
Technical support to drive subsea contractor teams for network restoration, subsea performance test and engineering services for our global submarine deployments
Collaborate with Program Managers, Procurement, Engineering, Installation teams and vendors to formalize operational acceptance plans
Proactively contribute to documentation, automation and processes as they evolve

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