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Meta is looking for a Subsea Network Operations Engineer responsible for the operational support of one of the world’s largest and most complex networks. As a member of this team, you will have a unique opportunity to design, deploy, and maintain a subsea network and be involved in all aspects of networking at Meta.
Job Responsibility:
Manage subsea network performance and operations
Perform MA duties on Meta owned cable systems as required
Act as O&M SME for contracting and provide consultative O&M guidance to internal Meta teams
Run all necessary meetings, day-to-day interaction, timeline, logistics and budget management
Run turnkey projects. Receive/review designs from engineering and run field deployments as needed
Act as primary liaison to third party vendors, both managed service providers and fiber providers, managing the operations/deployment relationship and driving performance
Coordinate regular meetings with vendors and have a familiarity with the contracts and drive measurable statistics against them
Technical support to drive subsea contractor teams for network restoration, subsea performance test and engineering services for our global submarine deployments
Collaborate with Program Managers, Procurement, Engineering, Installation teams and vendors to formalize operational acceptance plans
Proactively contribute to documentation, automation and processes as they evolve
Guide retrospective reviews of completed projects with teams to incorporate lessons learned into team’s future roadmaps & goals
Coordinate documentation effort with technical writers to ensure key decisions are captured and all necessary documentation for support and troubleshooting are maintained
Work with partner teams to document end-to-end business processes (workflows) as they are defined throughout the program
Ensure processes are in place to confirm all documentation and systems are delivered into Operations as well as ensuring the team are trained and equipped to support the operation of the newly deployed subsea network
Manage expectations of all interested parties with key deliverable and milestone dates
Maintain deployment status reporting and provide frequent deployment updates as needed
Identify, communicate and manage risks and adjustments to the overall program
Supervise the NOC operations and be the escalation point of contact for any Meta systems under management
Support on call for operations on a rotational basis
Expect to travel 10% to 25% of the time
Requirements:
Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
Experience in Subsea Operations, Deployments, and Technology with 5+ years industry experience
Experience with all possible wet plant failure mechanisms and how to diagnose and accurately locate faults whether electrical or optical
Experience managing and operating wet plant including BU’s, WSS ROADMs and Repeaters
Familiarity with DCN operations, management, network security and architectures
Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs
CLS management experience including facilities maintenance and security
Prior experience managing PFE and troubleshooting complex subsea power and grounding issues
Experience in Subsea O&M including (but not limited to), contracting, marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading
Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer
Experience understanding architecture for system dependencies and translate these into deployable solutions
Nice to have:
Repair Function: 5 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facility infrastructure
Data Design: Basic knowledge applying data led analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems
Experience in Subsea Operations, Deployments, and Technology with 10+ years industry experience