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We are currently seeking a Network Engineer/L3/SME to join our team in guadalajara, México (MX-MEX), Mexico (MX). Network Engineer/L3/SME (Cisco Routing & Switching), and Fortinet SDWAN. This position seeks a highly skilled Network Engineer with a strong understanding of Cisco/Routing & Switching, and Fortinet SDWAN. The selected candidate will operate as a NOC Engineer, responsible for troubleshooting and performing all activities across Fortinet WAN, Cisco wireless ensuring seamless network operations. The candidate will also serve as a Point of Contact (POC) for network appliance evaluations, troubleshooting network and circuit issues, and coordinating with circuit providers and stakeholders to maintain an efficient and reliable network infrastructure.
Job Responsibility:
Plan, implement, and maintain networked systems, including configuration management, troubleshooting network issues, and coordinating with vendors for installations of network hardware such as Arista, Fortinet, Cisco, and Aruba routers & switches, wireless controllers, and circuits.
Conduct in-depth technical analysis of software, hardware, and network systems, with a focus on Fortinet SDWAN, LAN/WAN communications, network nodes, routers, and switches.
Serve as a technical liaison with vendors and customers, ensuring smooth resolution of network-related concerns.
Apply advanced knowledge of WAN/LAN and internet protocols to troubleshoot existing network issues, implement new solutions, and manage migration projects.
Provide on-call support for high-severity issues and facilitate change requests outside of business hours as required.
Requirements:
Minimum 10+ years of experience in Routing & Switching.
Strong proficiency in network performance monitoring and troubleshooting techniques.
Fair understanding of service provider routing and switching technologies (LDP, RSVP, MPLS, MP-BGP).
Solid knowledge of network-related hardware and software.
Foundational experience with Cisco Wireless LAN Controllers (WLCs) including 5500, and 9800 WLC models.
Bachelor's degree or equivalent education/experience.
Willingness to work night shifts as required.
Nice to have:
Experience with network monitoring tools such as ServiceNow, SolarWinds, ThousandEyes, and NetBox.