This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a skilled Level 2 Network Engineer with strong hands-on experience supporting and managing Cisco Meraki network environments. The ideal candidate will have 5+ years of detail oriented network engineering experience, strong troubleshooting capabilities, and the ability to support routing, switching, wireless, firewall, and SD-WAN technologies in a distributed enterprise environment. This role collaborates closely with senior engineers, escalates complex issues appropriately, and ensures reliable network operations across all locations.
Job Responsibility:
Provide L2 support for Cisco Meraki environments, including MX, Microsoft, MR, MV, and MT product lines
Perform configuration updates, network changes, and routine maintenance under established standards
Assist with onboarding new sites, devices, and network services
Diagnose and resolve network issues escalated from the service desk or field teams
Troubleshoot Layer 1–3 issues related to switching, routing, wireless, VPN, and security
Perform packet captures, log reviews, and Meraki Dashboard analysis to identify root causes
Escalate complex or systemic issues to L3 engineering with clear documentation
Monitor network health, performance, and alerts using Meraki Dashboard, SNMP tools, and monitoring systems
Proactively identify potential issues and recommend improvements or preventive actions
Assist in firmware upgrades, device replacements, and capacity planning efforts
Support configuration and deployment of Meraki switches, access points, firewalls, and SD-WAN appliances
Implement VLANs, DHCP scopes, routing updates, and wireless SSID adjustments as directed by L3 engineering
Ensure adherence to security and network configuration standards
Maintain accurate documentation, including network diagrams, device inventories, and SOP updates
Collaborate with project managers, field engineers, and senior network engineers during deployments or network changes
Requirements:
5+ years of detail oriented network engineering or network support experience
Hands-on experience with Cisco Meraki platforms (MX, Microsoft, MR required
MV/MT preferred)
Strong understanding of TCP/IP, DHCP, DNS, VLANs, STP, trunking
VPN fundamentals (AutoVPN, client VPN)
Familiarity with cloud networking integrations (Azure) preferred. VNET, Gateways, Firewalls, NSGs, Routing, etc.
Understanding of DNS architecture, design and troubleshooting (public and private)
Basic routing concepts (static routes, OSPF/BGP exposure a plus)
Wireless troubleshooting and RF basics
Experience supporting enterprise or multi-site networks
Ability to interpret packet captures and use diagnostic tools
Strong communication, documentation, and customer-service skills
Certifications preferred but not required: CMNA, CCNA, Meraki Specialist
Strong analytical and troubleshooting skills
Reliability and attention to detail in operational tasks
Ability to follow established processes and escalate appropriately