Network Engineer, Foundation & Support Job at Meta

Job Description

Meta is looking for a forward thinking Network Operations Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. We are looking for someone who possesses subject matter expertise in hyperscale DC structured cabling, fiber connectivity solutions, and IP networking. Candidates will also have experience scoping developing and implementing strategies and plan in partnership with internal business teams, external vendors, and network design/engineering, and other cross-functional teams to develop strategies for integrating new technologies and to better support existing technologies across the operational fleet. An objective for this role is to understand technical drivers for the business, organize strategies to ensure the operational supportability to meet those business needs, and to represent ENS across stakeholder groups to ensure those critical projects are achieved. The team improves operational efficiency and reliability of one of the most advanced and rapidly evolving networks in the world. The successful candidate will possess experience in a fast moving organization and enjoy digging into operational pain points in order to implement the process enhancements and automation solutions to solve them. The ideal candidate loves identifying root causes in complex systems and quickly learning new domain expertise and technologies.

Job Responsibility

Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infra during major incidents/site events (SEVs) on edge, caching, and network infrastructure
Change Management: You will be integral to identifying problems and implementing effective change within security & business continuity issues that affect the network, edge, and Infrastructure at Meta
Operational Experience: As an operations practitioner within the ENS team you will be expected to drive operational efficiency in everything we do
Team Leadership: Set team goals and work globally with cross-functional teams within and outside the organization to deliver business outcomes predictability across global sites
Risk Management: Work with partner teams to design and implement aligned processes that identify and manage data and asset protection risks (i.e, security and privacy gaps, Business Continuity vulnerabilities), as well as operations continuity issues across the network
Information and Data Assurance: Ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities
Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment
Communication: provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across assigned scope
Travel: International and Domestic travel may be required 25% of the time and up to 50% of time depending on needs of the business

Requirements

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
7+ years of work experience operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure
Hands-on experience with a variety of optical/network communication equipment including optical amplifiers, coherent transponders, network/fiber/copper test gear and other WDM equipment as well as associated tools and test equipment
7+ years of network operations experience while supporting large-scale service provider, datacenter, and/or enterprise network infrastructure
Communication experience: demonstrated skills to effectively engage with hardware vendors, service providers, and colocation facility vendors globally and effectively translate performance issues into technical engineering requirements
Experience in providing technical guidance to external vendors
Intermediate subject matter expertise in Network Services, including topology, traffic analysis, hardware platform, and architectures
7+ years of experience with telecommunication networks in the terrestrial optical transport networks including DWDM, network infrastructures, optical testing, optical measurement principles, structured cabling and experience with photonic layer
Subject matter expertise with physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, and facility infrastructure
Familiarity with Enterprise and Service Provider network hardware platforms and architectures, including Cisco and Juniper routers/switches and Nexus data center switching hardware platforms
Experience with physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure
Experience with network hardware platforms and architectures including Ciena, Infinera, Nokia, Arista, Cisco WDM Equipment

Nice to have

Experience moving technical or engineering programs and products from inception to delivery and experience articulating the impact using metrics
Direct leadership experience with global Network Operations Center (NOC) environments and managing Service Level Agreements and continuous improvement against metrics at scale
Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations
Advanced executive leadership communications experience

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Network Engineer, Foundation & Support

Job Description

Job Responsibility

Requirements

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