Network Consulting Engineer

• Drives technology design, implementation, execution and/or optimization for customer projects/accounts
• Works with customers to plan, design, configure and/or diagnose the company’s suite of products, services and solutions to accelerate customer outcomes
• Assists customers with integration and implementation of tools, systems and service assurance
• Supports presale activities and translate business requirements into solution design
• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
• Creates and delivers customer collateral, portals, documentation and knowledge transfer
• Aligns technical deliverables to customer business outcomes
• Drives customer technology transitions, influencing solution architectures and services
• Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
• Works extensively with customers along with appropriate internal and external resources on the strategy/deployment/optimization of the company’s services and solutions
• Takes leadership role in execution of delivery projects
• Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing)
• Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
• Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues
• Leverages software skills and tools to configure, deploy and/or troubleshoot the company’s products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures)
• Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies
• Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
• Typically interacts with individual contributors, managers, and customers regularly
• Provides input to Sales team in creating and demonstrating technology solutions to customers
• Engages with sales teams on pre-sales activities
• Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgement to recommend an appropriate solution
• Architect, design, and lead implementation of network automation solutions using Cisco NSO and related platforms
• Drive integration strategies leveraging APIs (REST/RESTConf), API gateways (Kong), Kafka, and database interoperability
• Collaborate with product management and engineering teams to define automation roadmaps and strategies
• Ensure adoption of Agile methodologies and DevOps practices (CI/CD pipelines with Jenkins, Git, Jira)
• Provide technical leadership and mentoring to development and operations teams
• Partner with stakeholders to align automation capabilities with business outcomes
• Evaluate emerging technologies in virtualization (Docker, K8s, ESXi, KVM) and incorporate into architecture where relevant
• Develop and optimize software solutions using Python (advanced) for automation workflows
• Drive best practices for scalability, reliability, and interoperability across Cisco’s automation ecosystem

• BSc Computer Science or equivalent plus 5-8 years of relevant work experience
• Strong understanding of basic and advanced networking concepts/terminologies
• Strong understanding of basic and advanced network Automation techniques
• Deep expertise in Cisco Network Automation components
• Proven experience in system integrations
• Hands-on experience with Docker and Kubernetes
• Familiarity with virtualization platforms (ESXi, KVM)
• Advanced programming skills in Python with experience in automation frameworks
• Strong knowledge of DevOps tools (Jenkins, Git, Jira)
• Strong knowledge of NetDevOps
• Demonstrated ability to work in and lead Agile delivery environments
• Understanding of product management techniques for automation platforms

Advanced degree