CrawlJobs Logo

Network Change Management Specialist

India, Bangalore · Job Posted April 19, 2026
Apply Position
Job Link Share

Job Description

We are seeking a proactive and detail-oriented Network Change Management Specialist to join our Enterprise Connectivity – NCM 24x7 team in Bangalore. This role operates in a real-time change environment and is critical to ensuring accurate, timely, and end-to-end communication of planned network changes to customers and internal stakeholders. The individual will take ownership within their shift, adhere to defined change management processes and SLAs, and contribute to delivering service excellence against key performance indicators.

Job Responsibility

  • Apply governance to all internally raised change requests and planned works across the Vodafone network
  • Manage end-to-end customer communications for Vodafone and OLO planned works
  • Handle engineer site access calls for log-on and log-off requests
  • Respond to and update tickets for remote log-on/log-off activities
  • Send accurate customer notifications within the defined 24-hour SLA
  • Provide real-time customer notifications based on engineer calls and email confirmations
  • Monitor the NCM inbox during UK out-of-hours periods
  • Raise and manage Change Clarify, CPS Cease Orders, and SDA Voice Orders
  • Update relevant inventories with change references within agreed SLAs
  • Identify, prioritise, and escalate critical issues
  • Participate in process calls as nominated
  • Respond to customer queries during UK out-of-hours for general information related to planned works

Requirements

  • Strong written and verbal communication skills
  • Experience in change management and incident processes
  • Good working understanding of governance and SLA adherence
  • Able to manage multiple tasks effectively in a fast-paced, real-time environment
  • Detail-focused with the ability to research information using available tools and systems
  • A collaborative team player who builds positive working relationships
  • Flexible and energised by working in a 24x7 rotational shift model

Nice to have

  • ITIL knowledge
  • Experience handling international voice customers

What we offer

  • Exposure to global enterprise customers and complex network environments
  • Opportunities to work closely with cross-functional and international teams
  • A structured environment focused on process excellence, service quality, and continuous improvement
  • The chance to build a strong foundation in enterprise network change management within a global organisation

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Network Change Management Specialist

8 matching positions

Change Management Specialist

We are seeking an experienced Change Management professional to govern and conti...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong knowledge of ITIL Change Management principles and practices
  • Experienced in managing the full change lifecycle from RFC through review in controlled operational environments
  • Analytical and detail-oriented, with the ability to assess service, customer, and business impact objectively
  • Confident in facilitating CAB and LCAB forums and influencing outcomes through clear, evidence-based communication
  • Skilled in stakeholder engagement, collaboration, and conflict resolution across technical and non-technical teams
  • Organised and structured, with the ability to manage multiple concurrent changes and competing priorities
  • Experienced in production or customer-facing environments with strict governance and compliance requirements
  • Ideally brings exposure to network, infrastructure, security, or enterprise operations contexts
Job Responsibility
Job Responsibility
  • Govern and enforce the complete change lifecycle from RFC submission through assessment, approval, implementation, and post-implementation review
  • Validate RFCs for completeness, quality, business justification, and implementation readiness
  • Perform detailed impact and risk assessments covering technical services, customers, business operations, dependencies, and scheduling constraints
  • Review change conflicts and calendar overlaps, coordinating resolutions when multiple changes compete for the same implementation window
  • Schedule changes within agreed maintenance windows and maintain an accurate and compliant change calendar
  • Facilitate and drive CAB and LCAB discussions, ensuring evidence-based decision-making and clear documentation of outcomes
  • Challenge incomplete, high-risk, or poorly planned changes and collaborate with stakeholders to improve submission quality
  • Ensure all pre-implementation checks, approvals, communications, and fallback plans are in place prior to execution
  • Coordinate timely change communications with internal teams, customers, and governance forums
  • Monitor change implementation progress, escalating risks, delays, failed executions, or non-compliance where required
What we offer
What we offer
  • Opportunity to work within a global organisation supporting large-scale, customer-critical operations
  • Exposure to complex change environments across multiple technologies and stakeholders
  • A role with strong visibility and impact on service stability, risk reduction, and customer experience
  • A collaborative environment focused on governance excellence, learning, and continuous improvement
  • Fulltime
Read More
Arrow Right

Senior Executive Change Management Specialist

We are seeking a detail-oriented and collaborative individual to support our 24x...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Skilled in written and verbal communication with strong attention to detail
  • Flexible and energetic, with the ability to work in a 24x7 rotational shift environment
  • Self-driven, adaptable, and capable of multitasking effectively in real-time operations
  • A collaborative team player with strong interpersonal skills
  • Familiar with ITIL processes
  • certification is desirable
  • Experienced in change management or incident management processes
  • Exposure to international voice customer handling is preferred
  • Understanding of telecom, IT, or network products is an advantage
Job Responsibility
Job Responsibility
  • Apply governance to internally raised remedy changes and planned work across the Vodafone network
  • Coordinate and issue customer communications for planned work, including notifications, updates, cancellations, and re-scheduling
  • Handle engineer site access calls, ensuring accurate verification and ticket updates
  • Respond to customer and internal stakeholder enquiries using available sources and tools
  • Process change requests and escalate priority issues when needed
  • Manage remote logon/logoff requests for planned works and ensure correct documentation
  • Send accurate customer notifications within SLA timelines for both planned and real-time activities
  • Monitor the NCM inbox during UK out-of-hours and support customer access requests for network sites
  • Raise and complete Clarify, CPS Cease Orders, and SDA Voice orders while updating inventories
  • Participate in process discussions and represent the team as nominated
What we offer
What we offer
  • Opportunities to work in a real-time, global, multi-platform change management environment
  • Experience collaborating with diverse operational teams and stakeholders
  • A chance to grow within a fast-paced domain that supports critical network and customer operations
  • Exposure to structured ITIL-based processes and telecom network activities
Read More
Arrow Right

Apprentice- Change Management Specialist

We are seeking a detail-oriented and proactive individual to join our 24/7 Chang...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong written and verbal communication skills
  • Flexible and energetic to work in 24x7 rotational shifts
  • Self-motivated, quick learner, and excellent team player
  • Knowledge of ITIL processes (certification desirable)
  • Understanding of change management and incident processes
  • International voice customer handling experience preferred
Job Responsibility
Job Responsibility
  • Apply governance to all internally raised changes and planned works on the Vodafone network
  • Send accurate and timely customer communications for planned works, including notifications, cancellations, and rescheduling
  • Respond to inquiries and process change requests efficiently
  • Handle engineer site access calls and remote logon/off requests, ensuring verification and ticket updates
  • Monitor inboxes during UK out-of-hours and manage customer site access requests
  • Raise and manage change-related orders and update inventories within SLA timelines
  • Participate in process calls and collaborate with other teams to share knowledge and improve processes
What we offer
What we offer
  • Opportunity to work in a global telecom environment with exposure to critical network operations
  • Collaborative culture that values learning and innovation
  • Career growth through structured processes and continuous improvement initiatives
Read More
Arrow Right

Network-Data Center-Datacenter Management-Systems Integration Senior Specialist

NTT DATA strives to hire exceptional, innovative and passionate individuals who ...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Administer and manage the VMware infrastructure (5.x, 6.x, 7.x ,8.x) including vCenter, ESXi hosts, and virtual machines
  • Experience in the installation, configuration, and administration of components in a large VMware environment cantered around best practices, to include vCenter, VMware Update Manager, vRealize Operations Manager and vCenter Site Recovery Manager
  • Experience in upgrading ESXi hosts and VM guests using VMware Update Manager
  • Perform regular maintenance and upgrades of VMware and Microsoft systems
  • Experience in VM template design and leveraging vCenter Operations Manager to right size, virtual servers
  • Good knowledge on backup and recovery and server patching process for VMware Cross Domain resource access
  • Implement and manage security measures to protect VMware and Microsoft systems
  • Design, deploy, and troubleshoot Microsoft Windows Servers and Active Directory environments
  • Monitor system performance and resolve any issues or outages
  • Create and maintain technical documentation and standard operating procedures
Job Responsibility
Job Responsibility
  • VMware Environment Build and Design Providing support during build and run phases of project
Read More
Arrow Right
New

Application Management Specialist

Location
Location
India , Hyderabad
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Web/Application Server Expertise: Extensive 6 -7 years of experience with Microsoft IIS for enterprise web hosting, including configuration, security, troubleshooting, and URL rewrites. Windows Server OS (2012/2019 and latest) administration required
  • familiarity with Linux/Unix and Apache preferred
  • Application Deployment & Support: 6 -7 years of experience in deploying and supporting ASP.NET web applications or similar technologies in production. Knowledgeable about the software development lifecycle, front-end packaging and release, source control, and CI/CD tools (e.g., Jenkins or Azure DevOps)
  • Scripting & Automation: 5 – 6 years of skilled experience in PowerShell and Bash to automate tasks, support DevOps, and create scripts for monitoring, deployment, and tool integration
  • Networking & Security Knowledge: 5 – 6 years of skilled and solid understanding of network protocols and firewall concepts (HTTP/S, FTP/SFTP, TCP/IP) as they relate to web application delivery. Experience configuring SSL/TLS, managing certificates, and ensuring secure communications for web platforms. Knowledge of authentication methods and encryption standards (e.g., SSO, OAuth, PGP for file transfers) is often required in regulated enterprise environments
  • Troubleshooting & Performance Tuning: Strong diagnostic skills in investigating logs, error codes, and performance metrics on front-end systems. Experience with application performance monitoring (APM) tools, load testing, or profiling front-end performance is valuable for proactively identifying bottlenecks
  • Enterprise Tools & Domain Knowledge: In a consulting role, familiarity with ticketing systems (SOM tools), documentation platforms, and domain-specific tools is useful. Domain experience in the industry of the client (e.g., healthcare domain for health plan applications) is also advantageous, as it aids in understanding the context of the applications being supported
  • Problem-Solving & Ownership: The team members must independently handle complex issues under pressure, think analytically and creatively to resolve front-end incidents, and ensure problems are fully resolved with end-to-end responsibility
  • Communication & Collaboration: Team members must communicate clearly with stakeholders by writing documentation, reporting status updates, explaining technical issues simply, and cooperating with various teams
  • Adaptability & Continuous Learning: The resource needs to work with diverse technologies and legacy systems, so being adaptable and willing to learn is essential. They keep up with advances in front-end and DevOps/Cloud tech to enhance operations
Job Responsibility
Job Responsibility
  • Web/Application Server Management & Deployment: Configure and Administer Web Servers: Install, configure, and maintain IIS servers for .NET applications in all environments. Handle new IIS instances, ASP.NET app deployment, and related services or components. Application Deployment & Patching: Coordinate and execute deployments of application releases (front-end components) to various environments. Perform routine updates, patches, and configuration changes on front-end servers to keep systems up-to-date and secure. Platform Monitoring & Maintenance: Monitor front-end servers and solutions (web portals, CMS, etc.) for performance and uptime using enterprise tools. Track metrics like CPU, memory, and response times, addressing issues proactively. Ensure front-end environments are scalable and reliable for large user bases
  • Troubleshooting & Support (Application Services Context): Issue Ownership & Resolution: Own customer-reported front-end issues from intake to resolution. Investigate web application problems, diagnose errors (server, configuration, or performance), and apply prompt fixes or workarounds. Root Cause Analysis: Troubleshoot web servers and front-end apps by reviewing IIS/Apache logs, application logs, errors, and system metrics to find incident causes. Recommend long-term fixes, such as configuration changes, code updates with developers, or infrastructure improvements. Escalation & Collaboration: Use ITIL/ITSM processes for incident and problem management. Escalate unresolved issues to relevant teams with clear details, keep ownership until resolution, and act as a link between users and technical staff. 24×5 Support & On-Call Rotation: Operate in an enterprise 24×5 support model, including rotational shifts or on-call duties for managed services or consulting delivery. Maintain rapid incident response for front-end systems outside business hours to meet SLAs and uptime requirements
  • Scripting, Automation & Optimization: Automation & Tools: Use PowerShell or Bash scripts to automate routine maintenance, deployments, monitoring, and integrations. Automate tasks like site restarts, log rotations, and configuration checks to reduce manual work and errors. Performance Tuning: Monitor front-end performance and apply optimizations, such as adjusting server settings, enabling caching or CDN, refining load balancer configurations, or recommending code improvements for scalable results. Continuous Improvement: Keep up with current front-end and web infrastructure technologies. Suggest and implement updates or tools to boost stability, security, and efficiency—such as enhanced monitoring dashboards, improved CI/CD pipelines, or containerization for easier scaling
  • Security & Compliance: Web Security Configuration: Apply security best practices to front-end servers and apps according to enterprise standards. Manage SSL/TLS certificates for web portals, configure secure protocols (HTTPS, TLS), and maintain required encryption like PGP for file transfers. Access & Firewall Management: Collaborate with network teams to set up firewalls, DNS, and load balancers for web applications. Understand networking concepts (ports, protocols, VPNs) and apply security controls, including correct authentication and least-privilege access for front-end systems. Compliance & Documentation: Follow organization and client policies, including change management and data protection. Keep thorough documentation of deployments, configurations, and troubleshooting to support team knowledge and audits
  • Cross-Functional Collaboration: Team Coordination: In an Application Services Platform, the resource should collaborate with infrastructure, backend/database, network/security teams, etc. and client IT staff to resolve issues and implement changes while minimizing impact on front-end systems. Client & User Communication: Serve as the front-end contact for the service delivery team, communicating with end users and client stakeholders to resolve issues and provide updates. Responsibilities may include writing post-incident reports and contributing to weekly status reports. Process Improvement: Engage in process reviews and service improvement plans. For instance, contribute to developing runbooks, maintenance schedules, and disaster recovery procedures for front-end application components. The ASP FE's expertise on recurring issues and performance helps drive ongoing service enhancements
Read More
Arrow Right

Personal Risk Management Specialist

At Alera Group, our Property & Casualty team helps businesses protect their asse...
Location
Location
United States , Berwyn
Salary
Salary:
85000.00 - 100000.00 USD / Year
aleragroup.com Logo
Alera Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in a relevant field or equivalent professional experience
  • 3+ years of experience as an Account Manager, Account Executive, or similar client‑facing insurance role
  • Active Property & Casualty insurance license
  • Strong organizational and project management skills
  • Excellent verbal and written communication abilities
  • Analytical mindset with attention to detail and strong problem‑solving skills
  • Ability to interact successfully at all levels of the organization while maintaining confidentiality
  • Proficiency in Microsoft Office Suite and agency management systems
Job Responsibility
Job Responsibility
  • Supporting strategic initiatives that drive operational excellence and high‑quality client service
  • Partnering with Account Executives and internal teams to support new and renewal business
  • Managing functional workflows related to endorsements, policy changes, renewals, and client requests
  • Collecting and analyzing data for new and renewal accounts, marketing applications to carriers, and preparing coverage summaries and proposals
  • Maintaining accurate and complete client records, documentation, and communications in the agency management system
  • Analyzing information to support coverage placement decisions and improve client outcomes
  • Ensuring compliance with organizational policies, confidentiality standards, and insurance regulations
  • Responding promptly and professionally to client and internal partner requests
  • Contributing to a collaborative culture that supports colleagues across Alera Group's national network
What we offer
What we offer
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • 401(k)
  • Generous PTO
  • Professional development through Alera Group Academy
  • Role-specific learning paths
  • Leadership development programs
  • Fulltime
Read More
Arrow Right

Senior Talent Management Specialist

Carex is partnering with a financial services organization to hire a Senior Tale...
Location
Location
United States , Madison
Salary
Salary:
Not provided
carexconsulting.com Logo
Carex Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Human Resources, or related field, or equivalent professional experience
  • 5–7 years of human resources experience with a focus on talent management, recruitment, and performance management
  • Strong experience recruiting across multiple disciplines and organizational levels
  • Experience developing and supporting talent management programs including performance management and career development initiatives
  • Knowledge of strategic sourcing methods including social media, networking, employee referrals, and recruiting events
  • Experience working with HRIS platforms, learning management systems, and talent assessment tools
  • Strong understanding of compensation practices, market analysis, and internal equity considerations
  • Excellent verbal and written communication skills
  • Strong presentation, organizational, and relationship-building abilities
  • Ability to manage multiple priorities, solve problems proactively, and drive process improvements
Job Responsibility
Job Responsibility
  • Partner with hiring managers to support hiring needs and provide strategic recruitment guidance
  • Create compelling job postings and collaborate on branded recruiting initiatives across social media and online platforms
  • Source passive candidates through various recruiting channels and networking opportunities
  • Participate in community outreach, networking events, and career fairs as needed
  • Promote fair and equitable hiring practices throughout the recruitment process
  • Review resumes, conduct phone screenings, and facilitate a positive candidate experience from application through offer
  • Guide hiring managers through interview best practices and support interview coordination and decision-making
  • Facilitate offer processes including compensation recommendations, offer letters, and background checks
  • Utilize Predictive Index tools to support hiring decisions and talent development initiatives
  • Identify and implement opportunities to improve recruitment processes, systems, and efficiencies
  • Fulltime
Read More
Arrow Right

Identity and Access Management Specialist

We are seeking an IAM Operations Specialist to support the maintenance, configur...
Location
Location
Romania , Iasi
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University education in engineering or a technical field such as automation, electronics, communications, or IT
  • 1–3 years of relevant experience
  • Strong communication skills with a customer-oriented approach
  • Good understanding of account provisioning, access rights, and IT security principles
  • Exposure to scripting (Python, Bash) and database queries (PL/SQL)
  • Practical experience with Windows and Linux/Unix systems and command-line tools
  • Understanding of networking concepts including IP, DNS, and TCP/UDP
  • Experience working in collaborative and multinational team environments
  • Ability to produce accurate documentation and reporting
  • Fluent in written and verbal English
Job Responsibility
Job Responsibility
  • Support lifecycle processes including onboarding and offboarding applications and tools under the guidance of Engineers
  • Assist in modifying and adapting software solutions to enhance performance and usability
  • Conduct basic functional testing and validations of systems and tools, escalating anomalies as needed
  • Execute provisioning and deprovisioning of user access rights following documented procedures
  • Collaborate in updating technical and functional specifications and support their implementation
  • Contribute to analysis and resolution of standard and recurring technical incidents
  • Provide Level 1 and Level 2 technical support for hardware and software platforms, escalating complex cases
  • Contribute to platform documentation, user guides, and internal procedures
  • Ensure adherence to compliance requirements including SOX, internal controls, and audit documentation
  • Offer flexible support beyond standard business hours when necessary for service continuity
What we offer
What we offer
  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
  • Fulltime
Read More
Arrow Right