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We are looking for a skilled and motivated Network Associate with hands-on experience in the telecom industry. The ideal candidate will assist in maintaining, monitoring, and optimizing network infrastructure, supporting internal teams and external clients, and ensuring uninterrupted network services.
Job Responsibility:
Monitor, troubleshoot, and maintain enterprise network infrastructure (routers, switches, firewalls)
Collaborate with telecom service providers for circuit provisioning, fault resolution, and upgrades
Configure and manage network devices following standard protocols
Respond to incidents, perform root cause analysis, and escalate unresolved issues
Maintain accurate documentation of network configurations, changes, and asset inventories
Support implementation of network projects, migrations, and capacity planning
Ensure compliance with security standards and assist in periodic audits
Work closely with cross-functional teams (NOC, IT, VoIP, Infrastructure) to support operations
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or a related field
Minimum 2 years of networking experience, preferably in telecom or ISP environments
Solid understanding of LAN/WAN, TCP/IP, BGP, OSPF, VLANs, and VPNs
Familiarity with telecom hardware (Cisco, Juniper, Huawei, etc.)
Experience working with ISPs, telecom carriers, or enterprise voice/data networks
Strong analytical and troubleshooting skills
Good communication skills and a proactive, team-oriented mindset
Willingness to work in rotational shifts (if required)
Nice to have:
CCNA / JNCIA / CompTIA Network+
Exposure to SD-WAN, VoIP, or network monitoring tools (e.g., SolarWinds, Wireshark, PRTG)
Experience in telecom provisioning systems or NOC support
What we offer:
Opportunity to work on large-scale telecom networks
Career path toward Network Engineer / NOC Lead roles
Supportive work culture with learning and certification support
Competitive compensation with shift allowance and growth benefits