Network Assets Performance Specialist Job at EDP (Coimbra)

Technical Specialist, Network & Security

The Security Remote Technical Support Engineer (L3) is an advanced engineering r...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Professional level Certification in Different Networking Technologies Like Cisco, Juniper, Checkpoint, PaloAlto, Fortinet, Aruba, BlueCoat, ZeeScaler 5 such as CCNP, JNCIS, ACCP, PCNSE, CCSE etc.
Seasoned experience in Security technologies such as Firewall, IPS, IDS, Proxy etc.
Seasoned experience in technical support to clients
Seasoned experience in diagnosis and troubleshooting
Seasoned experience providing remote support in Security technologies
Seasoned experience in relevant technology
Knowledge of technical documentation
Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain
Knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus

Job Responsibility

Maintains the support process and ensures that requests for support are handled according to the procedures
Identifies and resolves problems following agreed procedures
Carries out agreed maintenance tasks
Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions
Prioritizes and diagnoses incidents according to agreed procedures
Investigates causes of incidents and seeks resolution
Escalates unresolved incidents and follow up until incident is resolved
Provides service recovery, following resolution of incidents

Fulltime

Datacenter Regional Operations Specialist - Rapid Response

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...

Location

United States , Des Moines

Salary:

84400.00 - 168800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Job Responsibility

Support deployment of on-site datacenter physical hardware
Create and manage end-to-end project plans and ensure on time delivery. Communicate end-to-end project progress with stakeholders and teams
Perform day-to-day project check-in and update to manage project delivery and quality
Prepare, stage, set up, and perform startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails
Install, replace, and troubleshoot cables and hardware
Complete assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs), with minimal guidance
Perform post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)
Partner with engineering teams to perform diagnostic and fault code regression testing to quickly identify the root cause(s) of issues
Complete ticketed tasks to replace faulty components with minimal customer and business disruption
Maintain accurate documentation of incoming and out going deliveries

Fulltime

Noc Specialist

We are looking for a NOC Specialist to provide technical support for customer-fa...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong working knowledge of Windows 10 and Microsoft Office applications
Experience imaging, configuring, and deploying laptops and desktop computers
Familiarity with network support, wireless connectivity, and related troubleshooting concepts
Ability to provide effective technical assistance to users both onsite and through remote support channels
Clear communication skills with the ability to explain technical issues to non-technical users
Demonstrated troubleshooting and problem-solving ability across hardware, software, and access-related issues
Reliable work habits with consistent attendance and dependable performance
Availability to work evenings, nights, and weekends as needed

Job Responsibility

Deliver hands-on and remote support for desktops, laptops, software applications, and connectivity issues affecting end users
Reset locked credentials, update access permissions, and assist with day-to-day account support activities
Troubleshoot organization account issues and help users regain access to required systems and tools
Investigate and resolve problems related to call center platforms and other business-critical applications
Support new employee setup by preparing equipment, coordinating workstation readiness, and assisting with onboarding needs
Track technology assets accurately by updating inventory records and maintaining equipment status throughout its lifecycle
Prepare returned and newly issued devices by re-imaging, formatting, and configuring systems for deployment
Manage directory assignments by placing users and computers into appropriate Active Directory groups
Create, modify, and deactivate user accounts in alignment with operational requirements and support requests

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Service Support Specialist II

The Service Support Specialist II is a mid-level professional responsible for ad...

Location

United Kingdom , Salford

Salary:

27000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Expertise in multiple areas of IT (e.g., basic networking, server infrastructure, cloud productivity platforms)
Strong understanding of IT Service Management (ITSM) processes
Exceptional incident management and communication skills
Proficient in scripting (e.g., PowerShell) for automating desktop support tasks and diagnostics
Training, academic coursework on computer hardware, operating systems, and computer network functionality
Microsoft Certified: Modern Desktop Administrator Associate, or equivalent is highly desired
2-4 years of IT support experience, with service desk/desktop support (required)
High School Diploma/GED required
Associate degree in IT/related field (preferred)

Job Responsibility

Lead incident coordination for major or widespread service disruptions
Act as the primary liaison between end-users and specialized IT teams (Networking, Server, Platform)
Own and resolve Tier 3 incidents that require specialized knowledge in areas such as virtualization client issues (e.g., Citrix), cloud platform access, or deep operating system analysis
Serve as the SME for hardware lifecycle management, defining and validating standard PC/laptop images, managing vendor relations for repairs, and ensuring asset disposal compliance
Manage and tune proactive monitoring alerts for major IT solutions
Lead the initial triage and communication during high-severity incidents, ensuring timely stakeholder updates
Lead Problem Management efforts for recurring issues, performing root cause analysis (RCA), recommending permanent fixes, and driving implementation of corrective actions across technical teams

What we offer

Secure reserved car parking space and excellent transport links
31 days holidays per year including 8 bank holidays
Healthcare Scheme
Company pension plan
Life Assurance
Salary Sacrifice Schemes
Various discounts and other incentives

Fulltime

Head of IT

We're looking for Head of IT to join our Binariks team. As Head of IT, you will ...

Location

Ukraine , Lviv

Salary:

Not provided

Binariks

Expiration Date

Until further notice

Requirements

Proven experience in IT leadership, IT management, or senior system administration roles
Strong communication and organizational skills
Strong self-management and ability to prioritize and delegate tasks effectively
Hands-on experience with Windows, macOS, and Linux environments
Experience with monitoring and observability systems such as Zabbix, Wazuh and Grafana
Strong networking knowledge and experience with infrastructure vendors such as Fortinet and Aruba Networks
Experience supporting corporate users and office infrastructure
Experience working with IT vendors and procurement processes
Experience with MDM and endpoint management systems such as ManageEngine Endpoint Central
Experience with BitLocker, FileVault, endpoint protection, firewall management and backup systems

Job Responsibility

Develop and implement the IT strategy aligned with business and engineering needs
Define department goals, priorities, and technology roadmaps
Ensure high availability, reliability, and security of IT systems and services
Oversee office IT infrastructure, networks, end-user devices, cloud services, and internal systems
Maintain and improve IT processes, documentation, and operational standards
Plan and manage IT budgets, licenses, and technology investments
Manage system administrators, support engineers, and infrastructure specialists
Organize task planning, delegation, prioritization, and performance evaluation
Collaborate closely with engineering, HR, finance, legal, and business teams
Manage corporate IT infrastructure, including networking, monitoring, endpoint management, and office systems

What we offer

18 days of paid annual leave
10 sick leaves
Additional days off for special occasions
Medical Care
Health check-up
Play Room
IT Cluster membership
Business Trip
Tech Talks
Training & Conferences

Fulltime

New

Cybersecurity Specialist (Financial Services Consulting)

Forvis Mazars is a leader in audit, tax and advisory services worldwide, operati...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Forvis Mazars

Expiration Date

Until further notice

Requirements

A bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field
2-5 years of experience in cybersecurity, advantage with specific expertise in penetration testing and/ or simulation attacks. Candidate with more experiences will be considered for a senior role
Experience with Big4 or similar consulting firms. Experience in virtual assets, blockchain technology, or related fields is highly preferred
Relevant industry certification such as CISM, CISSP. Additional certifications in cybersecurity or blockchain technology, such as OSCP, OSCE, OSEE, GPEN, CREST, are advantageous
Demonstrated ability to think analytically and solve complex problems
Excellent interpersonal and communication skills, capable of engaging effectively with both technical and non-technical stakeholders
Proficiency in English
fluency in Cantonese and Putonghua is highly preferred
Advanced skills in report writing and the creation of professional, insightful presentations and reports
Familiar with security standard references such as OWASP, SANS, NIST

Job Responsibility

Provide expert advice on security frameworks and best practices
Develop and implement cybersecurity strategies tailored to financial institutes and collaborate with clients to enhance their cyber security posture and compliance with regulations
Conduct risk assessments, vulnerability analyses, penetration testing and/or attack simulation to identify potential threats
Monitor and respond to security incidents, ensuring rapid remediation
Stay updated on emerging threats, technologies, and regulatory changes
Conduct training and awareness programs for clients and internal teams
Prepare and present reports on cyber security status and improvements
Conduct detailed penetration tests and vulnerability assessments across various IT systems within financial institutions, including but not limited to systems handling virtual assets
Develop security testing plans that are tailored not only to traditional financial systems but also to emerging technologies associated with virtual assets, such as blockchain
Collaborate with clients to assess and enhance their cybersecurity measures, with a particular focus on technologies involved in the management and transaction of virtual assets

What we offer

Medical and dental insurance
Life insurance
5-day working week
Discretionary performance bonus
Birthday leave
Marriage leave

Fulltime

Servicenow Cmdb Specialist

We are looking for an experienced ServiceNow CMDB Specialist to support a Digita...

Location

United States , Washington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
4–8 years of relevant experience (or Master’s with 2–6 years) in software/platform engineering or ServiceNow environments
3+ years of hands-on experience with ServiceNow CMDB
Strong experience with: ServiceNow Discovery (probes, sensors, mid-servers, credentials), CMDB architecture and CSDM framework, and ITSM processes (Incident, Problem, Change, Asset Management)
Knowledge of: Networking fundamentals (IP, protocols, firewalls, ports) and Windows/Linux environments and infrastructure services
Experience with scripting (PowerShell, JavaScript, or Python)
ServiceNow Certified System Administrator (CSA)
U.S. Citizenship required
Ability to obtain and maintain Public Trust clearance

Job Responsibility

Implement, configure, and maintain the ServiceNow CMDB to ensure data accuracy and integrity
Develop and enforce CMDB policies, standards, and governance processes
Perform regular audits, reconciliation, and data validation
Configure discovery schedules, probes, sensors, and mid-servers
Manage credentials and data sources used for discovery
Develop and maintain discovery patterns
Manage CI classes and relationships within CMDB
Align CMDB structure with Common Services Data Model (CSDM)
Build automation to remove stale or redundant configuration data
Apply knowledge of network fundamentals (IP, ports, protocols, firewalls)

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Supply Chain Specialist (Transparencies)

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , St-Laurent

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Bachelor's degree in business administration or equivalent
Minimum of ten (10) years of relevant experience
Experience in the aerospace industry and/or manufacturing environment and/or program management, in a commercial role, an asset
Excellent negotiation skills and experience in project management
Detail oriented, focused and committed to meeting deadlines
Strong team player, recognized for leadership and innovation, and ability to mobilize a team
High proficiency and good communicator in French and English (written and spoken)
Strong capabilities in operations and financial management
Comfortable with complex technical topics, and knowledge of legal terminology or interpretation of contracts
Familiar with Just-In-Time purchasing logistic, integrated supply chain and lean manufacturing concepts

Job Responsibility

Develop new sources of supply and establish strategic alliances
Develop negotiation business strategies
Lead and participate in the development of the commodity by managing projects that would include the preparation of business cases
Lead, develop and execute the commodity strategy and provide to senior management project and negotiation statuses
Identify, analyze and realize cost reduction opportunities
Create and maintain formal networks internally and externally
Act as single interface with suppliers of new business
Support Sites and/or Business Units with appropriate sourcing strategies
Coordinate and lead negotiations of any claims with suppliers in support of business unit production issues
Support Business Units in the application of contractual remedies against material breaches

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

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Network Assets Performance Specialist

Job Responsibility

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